Complain
Why is jumiapay not available in my country Nigerian?
The app location service
It’s stuck in Egypt whereas am in Nigeria so why the hell would that be ? It’s a time wasting and bad app
Why is Jumia pay app not available for Nigeria ? Only Egypt ??? Why ??
Why is Jumia pay app not available for Nigeria ? Only Egypt ??? Why ??
Country
Is the app only for Egypt?
Because the selection of country,Egypt is the only country there
Because the selection of country,Egypt is the only country there
Country selection
The only country available is Egypt🙄
No changing country options
Why are they showing me only Egypt country while I’m in nigeria please do something about this app
Unorganized and unprofessional
Made an order and waited weeks for me to receive a message that there was an unsuccessful attempt where no agent called me then 48 hours later (past the promised delivery window) i received an email with an agent contact. I called the agent and he no longer worked at Jumia. My item ended up not being delivered and cancelled. This was so unorganized, unprofessional and very disappointing. I’ll never recommend anyone to order anything from this company. The only thing they do good is apologize for the inconvenience they cause.
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SCAM
Be careful !!!! Totally scam (الله يعطيكم العداب)
Refund
Please return my money I tried to withdraw
This app is lame and bad
I returned something
I got a refund but it wasn’t sent to my bank account it was transferred to my jumia account I tried to withdraw it to my access bank it said transaction failed and I was debited and it still shows transaction in progress in transaction history
I got a refund but it wasn’t sent to my bank account it was transferred to my jumia account I tried to withdraw it to my access bank it said transaction failed and I was debited and it still shows transaction in progress in transaction history
Gift cards
We can’t buy gift cards no more ! Y’all fix that !!!
Very stupid app
I have been trying to withdraw my funds and it’s not letting me, I want my money or I will sue
Voucher tab not working
Why can’t someone purchase an iTunes gift card on the app again?
JumiaPay
Jumia pay is great app but the voucher section doesn’t seems to work
Check it. Thanks 😊
Check it. Thanks 😊
Unable to load
High so unfortunately I’m back again cause the voucher option is no longer working
Please developers I seriously need to purchase a voucher asap
Please developers I seriously need to purchase a voucher asap
Response from developer
We’re really sorry for any unsatisfactory experience you had with our services.Your feedback will be forwarded to the appropriate department to be considered, and kindly note that we're working on improving our services in all aspects and we hope that it meets your expectations very soon.
😞😞😞
Hello Jumia have u stop the gift cards
The gift card section is not working no more is there a problem?
I have been trying to purchase a gift card for some days now and the page seems to not load is it a general problem ?
Criminal charges
It use to be really good until all of a sudden they introduced insane service charges that ended up being double the service cost, you buy something and the charges are double that price, the company probably doesn't understand economics of scale or just believe the brand name will ensure equilibrum. Over and out
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Could not register from USA
I couldn’t register on Jumia pay because my phone number in USA.
USA is not listed on the country to choose from.
Please advise me how to register using my phone number in USA.
Thank you
Sent from my iPhone
USA is not listed on the country to choose from.
Please advise me how to register using my phone number in USA.
Thank you
Sent from my iPhone
Jumia is scam
Jumia I have not refund my money for over seven good months now
Not in my wallet, not in my account. None of them have their fund money
I have sent the email over 30 email to them with no reply
Not in my wallet, not in my account. None of them have their fund money
I have sent the email over 30 email to them with no reply
