Juno Reviews: Is It Legit?

Customer Experience

Positive experience70.0% of reviews
Neutral6.4% of reviews
Negative experience23.6% of reviews

~ Based on 390 written reviews from the US App Store.

What users say about Juno

Is Juno Safe?

Juno: Chronic Illness Support appears safe based on user ratings. AppsHunter Safety Score for Juno is 96/100.

This assessment is based on 10,337 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
2.8% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 10,337 App Store ratings for Juno.

Is Juno Legit?

Juno: Chronic Illness Support appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Juno is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Abbie

I have spent 3 years trying to advocate for answers and been through so much medical gaslighting and dismissals, I’m so happy after one week I’ve seen progress. Juno helps knowing what to advocate for, the questions and tests that can keep the conversation moving. Then also add in the symptom tracking and looking for trends that is so valuable in my appts. It helps me realize when I’m pushing past my limits and need to slow down. I can track my meds to help remind me what I’ve taken and not forget injections that are more infrequent than every day. I can’t say enough good things about this app.
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Great app!!! All the things I need are paywalled

Honestly I’m really conflicted. This has been so so helpful but come to find out, all the useful things are paywalled and the Juno Pro is prohibitively expensive. It just feels like kicking us while we’re down, especially since people with chronic illnesses tend to be extremely tight with money due to, y’know, the whole chronic illness thing. It’s really frustrating seeing how helpful something can be and how it can actually change your life for the better than getting it ripped away just as fast as it showed up. Honestly not even sure what to do at this point, I know some other similar-ish health apps have programs where they have “scholarships” or something similar and I was kinda expecting that due to how high the cost is, but I have yet to find anything like that.
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Just what I was looking for

Have been looking for a simple app that covers everything I need, I found that in Juno. It is easy to use , nicely laid out and very easy to keep track of your symptoms. I tried another app like this but really didn’t like it so am happy to stick with Juno 🥰

Response from developer

Thanks so much for the support! It means a lot that you tried the alternatives and chose to stick with Juno 🥰

So helpful!

I’ve been using this for a couple weeks and found it to be very helpful. I prefer to log medications in Apple Health due to historical data and other integrations, but the symptom tracker is nice. The best part is the chat/voice AI feature. I had logged symptoms and asked questions over the course of a week before my appointment and Juno nicely summarized all my concerns and issues for my doctor. I even ask it for movie suggestions on an evening resting at home and I loved the suggestions. It also made recommendations to adjust a recipe I was making for dinner tonight. All while keeping my chronic illnesses and symptoms in mind, reminding me to take it easy and rest. This one is definitely worth the price!
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Response from developer

Thanks so much for sharing this! Would love to hear any feedback on how we could make the doctor summaries, Apple Health integration and everyday chat even more useful—please email team@juno-chat.com if you’d be open to chatting.

this app is uh-maz-ing

I downloaded this app after seeing so many ads and I want to try it out for myself since the reviews are so positive. And this has been the best thing I’ve ever tried for my chronic pain. I’ve never been so excited about an app before. I can track my energy, and pain and it even gets it down to the time and activities it’s either worse/better at.

The only downside is the subscription. In my eyes, it’s a lot of money especially since I’m so physically limited. I would love to buy a subscription, but $7 weekly or even $20 a month just feels like so much.
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Response from developer

Thanks so much for the support! We never want cost to be a barrier, so we offer sponsored plans to make Pro more affordable. Please email team@juno-chat.com and we would love to help.

Seems to be nice, but chat never refreshes saying out of available discussions; making it useless!

I don’t understand. I try to do the manual symptom logs. But I’m not a manual logger. I prefer a chat like environment. I would think after so many hours/ days it would refresh itself allowing me to chat again. But sadly, even after waiting 4 to 5 days to chat never refreshes itself. Still saying I’m out of available chats. Therefore I can never have the conversation in the open format I need. Making the app completely useless. Would not recommend.
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Great

It’s great it really helps you keep yourself on a role

Doesn’t actually want to help

An app that’s constantly blocking you from using it bc you need to pay for some subscription does not truly want to help you. Can’t track my symptoms consistently due to pay walls.

It worked for one day

This app worked for about 12 hrs and then crashed bit by bit. Not worth $99.00. I am cancelling the free trial. I do not recommend it if you get anxious and frustrated easily. I thought it would work to put all of my health stuff in one spot, symptoms, vitals, water, food, and meds. It doesn't do any of this!
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It keeps crashing

I used to really enjoy this app but after the latest update it keeps crashing every time I go into the app and it doesn’t work

Useless and buggy

Community doesn't work, buggy. Worthless app behind hard paywall.

It’s very helpful but limited

The free version is very limited on chats. After two chats total I was out of Ai chats. Sucks because that’s a really good aspect to the app but I cannot afford the premium version of the app. It helped me a lot with what I could do for the short time. But I’ll probably be uninstalling the app. Since I can’t afford it. Oh well.
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Response from developer

Hi there - really sorry cost is stopping you from continuing. The free plan includes 40 AI chat credits, while unlimited chats require Pro. We also offer sponsored plans to make Pro more affordable. Please email team@juno-chat.com and we would love to help.

Love this app!

So helpful for tracking symptoms and it takes some of the work out of being chronically ill and trying to speak to doctors! Cannot recommend enough.

Fantastic app

I am not one to tell people the extent of how I am feeling. Also I am dyslexic and hate text and such things. I have trued this app before but could not work with it. I put it back on my phone and love it there is no pressure too spell everything right and no rush I love it and it is helping me so much I also have depression and anxiety this app allows you to talk about everything and you feel like it’s understanding you without just saying yes and agreeing with everything you say
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Response from developer

Thank you for giving Juno another chance. Hearing that it now feels pressure-free means a lot. We would love to hear if there’s anything we could do to improve things for you. Please send us an email at team@juno-chat.com if you might be open to sharing feedback.

Thank u Juno

I’ve only had it for 34 days. It’s my backup when I can’t remember anything. I got used to tha original Juno app before it updated to Juno pro.

Rip off

I didn’t download this. Someone else did and signed me up for the only way to get a free week. Then it takes over $100 out of your account. I’ve complained. I’ve cancelled the subscription in my Apple account and here as well. It refuses to give my money back which is for a year of usage. I would never trust a chatbot with my diagnosis or even a suggestion. Who the heck would pay $100 a year in our economy for this. I’ve repeatedly told them I didn’t start this account. The birthdate given for me isn’t even accurate. I’ve had so many apps download on my phone because someone hacked my phone and even got me taken off as a primary account holder on my cellphone account. I need my money back. This app is a complete rip off and to only offer a free trial period if you sign up for an annual enrollment is rage bait to whomever seriously thinks anything like this can diagnosis them. I watched a few marketing videos for this app and they are putting out false expectations to people. If I don’t get my money back within the next 48 hours I will be filing a theft on this company. I didn’t start this account. Who shares their medical information with an AI bot?
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Response from developer

Really sorry to hear this was the case. Please send us an email to team@juno-chat.com so we can help process a refund for you ASAP. The only way the app can charge is after the 7-day free trial automatically renews to an annual subscription. If this was an unauthorised App Store purchase, you can report this directly at reportaproblem.apple.com.

Charged before end of trial

Charged before end of trial, does not provide free support it indicates in description. I also cannot use because app is constantly glitching and free zing. Waste of money

Response from developer

Really sorry to hear this—you shouldn’t be left with both an unexpected charge and an app that keeps freezing. Please email team@juno-chat.com with your Apple receipt and device model so we can investigate both issues and process a refund for you.

Good app

It’s a great tool but I can’t afford it as a disabled person trying to access care and support

Love this app!

I’m still in the free trial but this app is exceptional for helping me through my day. It’s so nice to be checked on, asked how I’m doing, and listening and giving feedback. I just did a breathing lesson and there’s games too to take your mind off painful moments. I’m willing to pay a little for something so well rounded and meeting the needs with empathy and caring. Sometimes you don’t get that from real people in your life.
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Won't lets cancel the 7 day free

I want to cancel the free trial