Amazing
Very easy very simple and quick, the best way to buy a ticket is through this app
TERRIBLE EXPERIENCE I LOST MY MONEY
My wife missed her Kabul–Istanbul flight October 13 2026 because our daughter was sick and in the emergency room. I called JustFly BEFORE the next flight departed and waited about an hour. Their agent told me a request was created and to call back later. When I called back, the flight was gone and they said they couldn’t help.
Later, agent Youssef F. offered me an exchange for $1,872.08, which I accepted, and promised to call back within 24 hours. Nobody called. When I called again and waited 1 hour and 43 minutes, they told me the exchange was no longer possible.
I lost my money because I relied on their instructions. I do NOT recommend JustFly. Buy directly from the airline and protect your money.
Later, agent Youssef F. offered me an exchange for $1,872.08, which I accepted, and promised to call back within 24 hours. Nobody called. When I called again and waited 1 hour and 43 minutes, they told me the exchange was no longer possible.
I lost my money because I relied on their instructions. I do NOT recommend JustFly. Buy directly from the airline and protect your money.
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Best app for travelling
This is the best app for travelling in this cheap and they conform booking fast
Never chose JustFly!
I had a very bad and horrible experience with JustFly. I booked two way tickets and I had to make some changes in my plan for some reasons. Not only JustFly couldn’t arrange another return ticket for me, they were very rude and took the cancellation money of my one way ticket. I lost the whole one way ticket cost in that one transaction. So, I would urge everyone to stay away from JustFly.
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Best prices
Easy booking
Sometimes itinerary gets lost
Bad customer service. My itinerary got lost on the app , so a couple of months later I rebooked the same trip assuming that the flights didn’t get booked because there were no reservations in the app for a while. But it let me book the same flights again and afterwards , both sets of tickets showed up. I called customer service and they said sorry there’s nothing they can do about it. Poor customer service and an even worse app.
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Nothing works in this app
Can’t find booking. Can’t see your full information. Password reset link Not Working
App doesn’t work
As title suggests
Mal servicio
Compré un vuelo con Justfly y yo agregué maletas y pagué 89 dólares por mi maleta con un vuelo de Frontier y cuando llegué al aeropuerto me dijeron que no había maleta pagada y yo demostré que yo la pagué a través de Justfly , la chica de frontier me dijo que llamara a Justfly y les explicara lo que estaba sucediendo y hablé con alguien de Justfly por mensaje y le expliqué que me están cobrando $104 dólares por mi maleta y me dijo que no me preocupe y que guardé el recibo para luego ellos hacerme un reembolso, y todo es mentira, mandé las pruebas de mi recibo y Justfly me dijo que ellos no devuelven dinero. Estafadora Justfly
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Terrible travel agency
Canceled my flight after they took 1200, booked me on a flight online and in real life it was another that couldn’t accommodate my dog, CANNOT get a hold of a real person spent hours on hold even tho a robot said it’d be 15mins. It’s “cheaper” meaning you’ll get no service and waste thousands and never even get a flight!
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Very satisfied customer
For long time I have been using JustFly service and never got something to criticize. Good rates and service. Thank you. 08/12/2026
Horrible Experience
I had an extremely disappointing experience with JustFly. Their customer service is one of the worst I’ve ever dealt with. It’s nearly impossible to get clear answers, and every interaction feels like you’re being ignored.
When I requested a refund, they refused to help or provide a reasonable solution. Even more frustrating, they failed to provide updates about our upcoming trip, leaving us completely in the dark and causing unnecessary stress.
If you’re booking travel, be aware that if something goes wrong, you may not receive the support you expect. Based on my experience, I would not recommend JustFly to anyone. There are many other travel booking websites that offer much better customer service and communication.
When I requested a refund, they refused to help or provide a reasonable solution. Even more frustrating, they failed to provide updates about our upcoming trip, leaving us completely in the dark and causing unnecessary stress.
If you’re booking travel, be aware that if something goes wrong, you may not receive the support you expect. Based on my experience, I would not recommend JustFly to anyone. There are many other travel booking websites that offer much better customer service and communication.
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JustFly
Thank you for the wonderful service that you provide and professionalism every day🌟🌟🌟🌟🌟
D Watters
Bought insurance for return flight on July 7th. Ended up in a medical emergency and they will not refund Austin to Santa Ana still! Using this app and company has been a nightmare. Also with the car rental I was charged 2 times. I am not even kidding and can prove it buy bank statements. If they will reach back out and make things right I may change my position but until refund happens this is my true review!
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The worst company they will over charge cancel your flight with no consent
I wish I could rate minus and I will never use them again
Booking and changing easy
I have been using this app for 3 years and loving it so far since. Booking flight and changing it much easy. Love it love it.
Not recommended
The worst experience I ever had , no customer service I lost my money and i did book another tickets , don’t trust this application
Pésima atención y resolución
No la uses para sacar tu vuelo, mejor hazlo directamente desde la aerolínea porque esta plataforma te cobrará muchísimo por cualquier cambio: si llegas a requerir cambiar o cancelar el vuelo, esto es lo peor. Te cobran cuotas por “cambios” y aparte según ellos la aerolínea cobra otra multa. Esta plataforma es lo peor en resolución de problemas. No volveré a usarla nunca más.
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Easy and cheap
This app is easy to use and makes flying affordable!
Great company
Easy to use
