Fraudulent app
Update as of 12/29
Kachinga support responded to my email about the missing deposit. In their email they blamed my bank for the delay in crediting the account claiming my bank flagged my account incorrectly. This claim by Kachinga was false. Kachinga said they fixed the error and sure enough when I login to the app it now shows the correct available balance. My son attempted to use the card today for the first time and it was declined. I called the number on the back of the card and was told the account balance was $0.
Your funds are not safe with this company. Do not under any circumstances trust this app with your funds. You’ve been warned.
Response from developer
We’re sorry to hear about your ongoing frustration. We want to assure you that we take these concerns very seriously. We also understand how important it is to have clarity and confidence in your account. When funds are transferred via the app, they need to be moved from the wallet to the prepaid card for child accounts to be available for transactions. This ensures security and proper allocation of funds for card use. For clarity You can do this easily in the app under the wallet section. We encourage you to reach out directly if you continue to experience challenges. Please email us at Support@Kachinga.com, and we will work with you to ensure everything is resolved to your satisfaction. 12/13; We're sorry to hear that you've had some challenges during the setup process. Our support team responds quickly via email as well as on the phone. If you feel you've missed a response, please be sure to check your spam folder as well. If this was a new transfer, ACH processing is used which takes several business days. Please reach out at Support@Kachinga.com for further support.
Fraudulent app
Response from developer
We're sorry to hear that you've had some challenges during the setup process. Our support team responds quickly via email as well as on the phone. If you feel you've missed a response, please be sure to check your spam folder as well. If this was a new transfer, ACH processing is used which takes several business days. Please reach out at Support@Kachinga.com for further support.
Isn’t working anymore
Response from developer
Hello, thank you for sharing your feedback. The app is still live and available for use. If you're still encountering any issues, have any specific account related questions, please don’t hesitate to reach out to our support team at support@kachinga.com.
Isn’t working anymore
Response from developer
Hello, thank you for sharing your feedback. We understand how important our app is to you and sincerely apologize for the inconvenience caused by the recent downtime. Your security is our top priority, and we appreciate your patience during this necessary upgrade! We're pleased to share that the app has been back up and running smoothly for the past couple of weeks. If you're still encountering any issues, have any questions and/or still would like to discuss a refund, please don’t hesitate to reach out to our support team at support@kachinga.com.
Doesn’t work anymore :(
Response from developer
Hello, thank you for your comment. We're sorry to hear you were disappointed due to our temporary service interruption. We’ve worked hard to enhance our app's security and functionality. It's been back up for a couple of weeks and is better than ever! If you have any questions or need assistance, please contact our support team at support@kachinga.com. Your satisfaction is important to us!
No longer works
Response from developer
Thank you for your ongoing use! We genuinely appreciate your feedback and apologize for the frustrations you may have experienced during maintenance. We continuously update the app with the latest features. So, please be sure to look for and download the latest app version if you haven't done so already. Please reach out to us at support@kachinga.com if you have any concerns or if there's anything we can assist you with. Thank you!
free version clunky
the free version allows you to setup different chords to track, but if you miss any dates, it’s very difficult (if even possible at all) to go back and change things.
I’ve uninstalled, as this isn’t doing much more than the built-in phone calendar can do.
Response from developer
Thanks for your feedback! We're sorry for any frustration. When a chore is missed, the app flags it, and parents are notified at the end of the week to either check it off or leave it unchecked. We hope you'll give Kachinga another try with these tips! If you have any questions or need help with the app, feel free to reach out to us at support@kachinga.com. We’re here to assist!
how do u get the card
Scam
Response from developer
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at support@kachinga.com or contact us through the app or by phone. Accounts may be cancelled at any time, and available funds are accessible for users to transfer back and forth at any time.
Great
Why don’t I have my card yet
Can’t get a card
Only one parent?
Response from developer
Both parents and extended family members are currently able to be involved in the Kachinga program as kids set and achieve their goals, though managing the account is currently limited to one parent login. To add family members and keep them informed on progress, select the option to "Add Extended Family" from the settings menu.
promising financial literacy tool that needs improvements
Hmmmmmmmmmmm
Credit card
Response from developer
Thanks for the review and Happy New Year! It is so important for kids to learn how to manage money at an early age. With Kachinga, kids learn how to earn, save, give, and spend wisely. We are excited that you're planning to try out the app and program for your family, and appreciate your interest in bringing financial literacy to the next generation!
I don’t know how to get a card
Almost perfect, competition doesn’t stack up
We really like Kachinga but there are just two things that we feel could be implemented to make it perfect:
1. The lack of option to pay for a customized card. The boring purple un-customizable card is why we didn’t go with this company first. Go Henry allowed for you to select from several fun options, and Greenlight allowed you to upload your own design. Not a huge deal, but you could potentially attract more customers if this were changed.
2. Please please please (we beg you) make the option to allow the amount paid for each chore to be subdivided daily. For example, my child can earn $2 a week for keeping her room tidy. However if she doesn’t get a check mark on one day out of 7, she loses the whole $2. So if she keeps the room clean Monday and Tuesday but doesn’t do well on Wednesday, she loses the money for the entire week. Therefore, she gives up and stops trying from just having one off day. (“What’s the point?” she says, “I’ve already lost the money this week anyway”). A better option would be to penalize the child 1/7 of the $2 for each day they don’t get a check mark.
I think if those two things were changed, this app would be perfect. It’s still a great tool though. Thank you!
Response from developer
Thanks for the great review and feedback! We are glad to see you are happy using Kachinga! We design our product around the family so that kids learn important financial lessons as they interact with the app and their parent(s). There are several great ideas here, and we have already shared them with our team. Feel free to reach out anytime with additional ideas on how we can make Kachinga better at feedback@kachinga.com!
bad
Every kid needs this.
Response from developer
Thanks for the amazing review! We felt the same way which is why we decided to build Kachinga to help us teach our own kids how to be smart with money. Please don't hesitate to share any feedback on how we can make Kachinga better at feedback@kachinga.com!

