I run my business on this platform unfortunately. And for context I have been using Kajabi communities for OVER 1 YEAR so I have a lot of experience with it!!! I have paid Kajabi THOUSANDS OF DOLLARS PER YEAR to host my platform and it is an absolute JOKE!! The “Kajabi communities” app is SO buggy that I have literally lost revenue and subscribers over the fact that they HATE this app and the Kajabi developers never bother to update or improve it so I get to sit there, and watch my business get damaged helplessly because it’s completely beyond my own control. I personally resort to using the desktop version 90% of the time to get something workable going, but I mean it’s 2025, and this is clearly not well built and I feel trapped because transitioning to another platform when I’ve already built a large paid community will absolutely result in more loss and hassle. The worst part is I paid to join their “branded app” as well, which is the thing where they will launch your own branded app on the App Store, and that was so pathetic that it made the Kajabi Communities app look like an A+ platform! These products are completely embarrassing and I’m so upset that my customers are constantly frustrated with this “Kajabi communities” app that they cancel their subscription with my own business! Kajabi needs to address this lack of attention to detail for their products because this is completely unacceptable.
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