Terrible support and app
I use this app for business and organizations i’m involved in at my campus. a month ago i was logged out of my account and couldn’t log in with my phone number because of an error code that kept popping up. I emailed support a month ago, and have been continuing to email every week, yet there is no response. They don’t care about their customer service and would rather throw u to an automated AI agent who doesn’t help at all.
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Disappointing New App
I wish I could be more complimentary about this new app as I met some wonderful friends on the previous version, but nope. Here are my issues with it: (1) - The focus is obviously on groups vs individual friends because it defaults to groups when you open it. Otherwise why would it be set up to do that? (2) - The “Distance filter” is faulty at best and terrible at worst. At the “close” range I have been paired with someone in the bordering country (which is 2 hours away from me) and at “wherever” I am being matched with people within my own area that don’t show up at close range. (3) - Gender selection is no longer an option which doesn’t feel safe. (4) - Common interests can’t be selected, so what are the metrics, is it really only distance and age? (5) - You can’t import your old chats, so those are lost. (6) - MOST ANNOYINGLY, you can’t swipe which means if you don’t want to pair with someone, your only option is to block them in order to remove them from your view/list and to keep them from being able to “Says Hi”. This seems like the worst and most disappointing update of all.
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New version is not worth downloading
Thank heavens you could get a refund for your premium subscription. This new app only showed people from the wrong city, no matter how much I messed with the filters, requested support or sent feedback.
Awful
So unoriginal and sloppy / very copy and paste from other networks and lacks taste. A message to Whitney: stick to dating and swiping… zero innovation
App won’t load
App will not work when signing up stuck at the code screen keeps saying something went wrong
