Macros off
Trying to use this app in a deficit it is like trying to wipe your arse with the back of your hand. You can do it but it’s probably not the most effective. The nutrients are constantly way off even after typing the exact grams and there is no options for raw meat. I’m guessing it only does cut which is very frustrating but once it is fixed I say it’s a good app, but I’m leaving either way.
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Not a good Investment
I paid for this app because I wanted an easier way to track my calories, but it’s been nothing but frustrating.
The calorie calculations have been inconsistent, even when I upload the nutrition label directly from the product. I entered the exact grams from the label, and the calories still didn’t match. I found myself having to change the grams just to get the calories closer to what the nutrition label actually says. The same thing happened when I was logging fresh cherries. Instead of making calorie tracking easier, this app had me questioning whether the numbers were even correct.
As someone who’s learning how to track calories, I shouldn’t have to spend so much time trying to figure out if the app is calculating foods correctly. The whole purpose of paying for a calorie-tracking app is to have confidence in the information it’s giving you.
What made the experience even worse was the customer service. I contacted support to request a refund and never received a response. I also contacted Apple, and they told me the developer declined my refund request. After hearing what happened, Apple even recommended being cautious when purchasing third-party subscription apps because refund decisions like this are controlled by the developer.
I paid for a service that I don’t feel I can trust, and when I reached out for help, I got no response. Based on my experience, I cannot recommend this app.
The calorie calculations have been inconsistent, even when I upload the nutrition label directly from the product. I entered the exact grams from the label, and the calories still didn’t match. I found myself having to change the grams just to get the calories closer to what the nutrition label actually says. The same thing happened when I was logging fresh cherries. Instead of making calorie tracking easier, this app had me questioning whether the numbers were even correct.
As someone who’s learning how to track calories, I shouldn’t have to spend so much time trying to figure out if the app is calculating foods correctly. The whole purpose of paying for a calorie-tracking app is to have confidence in the information it’s giving you.
What made the experience even worse was the customer service. I contacted support to request a refund and never received a response. I also contacted Apple, and they told me the developer declined my refund request. After hearing what happened, Apple even recommended being cautious when purchasing third-party subscription apps because refund decisions like this are controlled by the developer.
I paid for a service that I don’t feel I can trust, and when I reached out for help, I got no response. Based on my experience, I cannot recommend this app.
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Mr
Excellent
makes you pay dont recommend
it makes you think you get the app for free by putting in all your info and goals and then afterwards, it keeps you on a payment screen with no X button forcing you to pay or delete the app
Damn payment
Looked promising till the payment came up. Can’t even exit out of the payment screen, I don’t see it as fair to pay just for a little help with fitness, they need to fix this
I just wasted my money, can’t even refund the money. I never use the app.
I just wasted my money, can’t even refund the money. I never use the app.
Refund
Would I be able to get a refund on this I accidentally purchased the $100 one instead of the basic please
Not for me
I tried this app and it is difficult to use so,
as it did not work for me, I immediately requested a cancellation and refund. I did not hear back so have ended paying for a year and not using it as too complicated. Total waste of money.
as it did not work for me, I immediately requested a cancellation and refund. I did not hear back so have ended paying for a year and not using it as too complicated. Total waste of money.
Sucks
I want my money back lol it’s a cool concept but the app definitely lacks a lot of detail there’s countless food items I can’t find.
Money
I didn’t want to pay money and the app made me pay just to use it
Ridiculous!!!
It is the only app that will accept me due to my age but it’s absolutely ridiculous that the only way I can access the app is to subscribe to the unlimited plan?? Even though I got a discount I still don’t want to subsribe !! Absolutely pathetic.
Scam
The AI feature on this app is not good. I scanned several food pictures and it always gives me the wrong thing. I scan cottage cheese, it gives me yogurt, etc. it’s a fraud, and I’m trying to get my money back. Don’t spend your time on this!
Copy cat app
Don’t use this app. They are copying the app Kalo with the pineapple. The way I found out is that you CANT export your data to a nutritionist. But the other app does. And they actually respond.
Great
Great protein intake when trying to get lean muscle as high protein low calories
Uncontactable
Unable to contact for a refund as this app is not for me. Unable to get back on the app having closed my profile but still paid for its use!
Updates get worse
When I first downloaded this app it was amazing, and the AI scored food products better than any other tracking app. But since each update the AI seems to get worse. Now I can’t even upload a picture of weighed out ingredients for it to scan without it saying it’s unrecognised.
Not easy to use
Just joined no help setting up when I had a problem no response to question do not want to maintain weight but setting won’t change could be much more user friendly …won’t recommend
!
Very accurate love it
Error and bad customer support
I liked the app fine, and seemed accurate enough for me. However, I paid for the year long subscription, and it charged me for the full year. The problem is that it kicked me out after a month, and customer support is nonexistent. I’ve tried contacting them multiple times, but nothing in return.
Sooo Good
oh Kalo you’re so good to me !
