Karma User Reviews

Customer Experience

Positive experience45.4% of reviews
Neutral15.1% of reviews
Negative experience39.5% of reviews

~ Based on 370 written reviews from the US App Store.

What users say

Is Karma Safe?

Karma: Earn & Shop appears safe based on user ratings. AppsHunter Safety Score for Karma is 92/100.

This assessment is based on 15,035 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.9% of ratings point to a safe experience
3.5% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 15,035 App Store ratings for Karma.

Is Karma Legit?

Karma: Earn & Shop appears to be a legitimate app. AppsHunter Legitimacy Score for Karma is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is no longer user friendly

They removed the option to search for the items you saved via typing in the brand which makes it very hard to find your saved items

What happened?

This is now a completely different app. I used it to save items and find discount codes. Now it’s all games. Totally bizarre

what happened??

i bought this for shopping and now the app is totally unusable. you can’t find your shopping lists or even add new items. now it’s just a gaming app it seems. so confusion and annoying.

app is ruined

a few months ago, karma integrated a bunch of games and other unnecessary features. it is now almost impossible to use the app for its intended purpose - saving and tracking shopping lists. I’ll be finding a new app and deleting karma.

Doesn’t track prices easily

Doesn’t track prices and can’t search items as easily as before. Now just full of ads and rewards which is not why I used this

WTH

Whose bright idea was it to destroy the app’s main purpose and utility- I was genuinely confused when I went to look for my saved items (which I couldn’t find)and was met with a gaming UI - horrible idea. If I wanted to play a game I would do that. It’s so irritating when people call themselves making improvements to “fix” something that wasn’t broken in the first place. I will be deleting the app as a result. Let me know when you go back to old user model.
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New update

This has been one of my favourite apps for so long, was so easy to navigate and get to stores to save items straight to your wish list.
Do people agree this new update is terrible? They seem to focus more on games and earning than the actual main reason this app was made?
Not someone to write reviews etc but I’ve never seen an app make such a bad update, hoping it’s not just me who feels this way and they will change it back to how it was before.
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Formerly amazing. 6y later — useless

When I opened the app today, I couldn’t believe this is what’s become of Karma. Defaulting to a GAMES page when the original point of your app is *checks notes* shopping?? The entire layout just looks tacky and off-putting. I’ve seen Karma change drastically, but it’s becoming genuinely unusable at this point. I already had to delete your Chrome extension because of the disgusting, nauseating pop up ads (closeup shots of a scalp to promote hair growth supplements?!). Do I have to delete the mobile app now, too?

I’ve used Karma for about six years, back when it was called Shoptagr. I’m a frequent user — I’ve used the mobile app, browser extension, and desktop site.

Karma used to be a great way to keep track of items and spend money more intentionally. Of course, every app is bound to make changes.

But in the last two years or so, Karma has degraded its product in ways that are truly baffling. It started with introducing the cash back feature, I’m assuming to compete with Rakuten and Honey. I simply ignored the cash back feature at first — I only use Karma for the price tracking and lists.

It didn’t stop there. Their user experience made it clear that they were trying to “gamify” user experience. They started pushing the cash back feature even more heavily, and have introduced games(??) to further monetize their users.

When you open the app today, it’s clear that they’ve deprioritized the shopping aspect of the app. It’s hard to search for items and navigate your OWN lists — features that used to be cornerstones of the app. I just want to see the content I’ve saved, but Karma now treats the shopping component as a niche part of their strange, ugly ecosystem. It’s unfortunate, because this used to be a go-to app for me that I recommended to multiple people.

Now, I’m actively seeking an alternative. Hopefully I can get them to delete my personal data, but they’ve probably already sold it to Hims and Kalshi.

How many Karma coins do I get for my review?
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Confused

I loved this app but they updated the layout and I find it so much harder to navigate now!

Hate the new layout

Prior to the update, you could easily see the saved items, but now they’ve made a game section front and center. I hate that and there’s no way to hide it. I use this app to keep track of items, not playing games for points. Please consider revisiting this decision and putting it back to the original layout.
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Loved this app!

I have been using karma for a long time, back when it was still shoptagr! This app has saved me a lot of money over the years but this latest update is awful. It seems to focus on earning rewards when I just want to save items! The search function is now missing from the saved items list, which for someone with 500+ items saved makes it pretty useless now. I’m not scrolling through 100s of items to find what I’m looking for.
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WTF

What on earth has this app turned into? This used to be an unbelievably valuable shopping app, now it’s about playing games and earning cashback? So weird.

The games section is unnecessary

Prior to the most recent update I’ve actually recommended this all to anyone who has wanted to keep track of things they want to eventually buy. I’ve been a user for several years. But this most event update does not make it clear that this is a shopping app first. It loads on the games screen and is not user friendly to figure out what i personally use it for. I hope they will consider at least moving games to be further back in the tabs or else I’ll have to find a different app.
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Password

If im logged in already, i should be to change my password under account setting instead of having to go to thru email and clicking a link, unnecessary step for a shopping app, even my bank doesn’t do this. When the app is open, it slows down my phone a lot so i close the app immediately after checking it.
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BEWARE - Undisclosed One Year Deletion Policy

I’ve been using this app for several years, which makes this experience especially disappointing. I recently discovered—only after losing an entire business wishlist—that items are automatically deleted after one year. This policy is not clearly disclosed, and items are removed regardless of whether the retailer still has the product in stock.


This list represented countless hours of research and planning, and its loss directly impacted my business. Automatically deleting users’ work without clear warning, transparency, or an opt-out option makes this app unreliable for long-term planning. I no longer trust it to safely maintain wishlists and would not recommend downloading it.
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Garbage

Hate this app! Ever since they got rid of Shoptagr it’s been horrible. I just update my app and it logged me out once I logged back in all my saves for years now are GONE!! I’ve logged in and out numerous times and none of my items have ever recover. DO NOT GET THIS APP ITS PURE GARBAGE

Great, when it works

When this app works correctly and notifies me of reductions on my saved items, it’s so helpful and saves me money. When it notifies me of reductions that are non-existent or significantly less on the seller’s website, it’s annoying. Basically this app is unreliable. Have tried going through Karma app support to bring these errors to their attention but honestly they occur so often I now can’t be bothered.
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Very useful but overheats my phone

App is a gem but whenever I use this app, my phone gets hot and overheats. So I limit the use of it. No other app does this.

Needs a little improvement

The app's concept is amazing, and I’m really impressed with how well organized it is. However, I hope it could offer better notifications for when a saved item restocks or goes on sale. I've unfortunately missed items that were in stock, and I’ve also noticed that the item pictures don’t always match what’s on the website. The app can be slow and laggy at times. Still, despite these issues, it remains an incredibly easy and convenient way to shop.
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Loved them for years but not happy anymore

They’ve taken away the ability to delete items if you’ve searched for them (meaning you have to scroll through everything you’ve saved to find what you want to delete. Also broken the search function in general - you only see a few recent items instead of everything. Seems like they’re trying to direct you to their suggestions under the keyword, rather than your own collection. Was once a big fan and kept my entire wishlist in there. but it’s not functional anymore, and clearly on purpose
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