App no longer opens
Kashoo used to be a fantastic fully functioning app with the last upgrade it lost a few features now it’s completely unusable as it crashes before it opens and there’s no way of contacting the developer after having payed the annual subscription I feel ripped off
Not satisfactory
Not updated in last 4 months. Features very limited
Redesign of app removes best features
1. You cannot search for a supplier, you can only scroll.
2. When creating a expense the old version used to keep the options we usually used, ie. payment method, account, category etc. Now you must enter it in every time.
3. Can no longer Search for past expenses for a specific supplier
4. Can’t add directly a expense if I have a pdf and click share outside of the app. We used to do this all the time with the old app.
My recommendation is if you haven’t updated, avoid. I wish I hadn’t.
2. When creating a expense the old version used to keep the options we usually used, ie. payment method, account, category etc. Now you must enter it in every time.
3. Can no longer Search for past expenses for a specific supplier
4. Can’t add directly a expense if I have a pdf and click share outside of the app. We used to do this all the time with the old app.
My recommendation is if you haven’t updated, avoid. I wish I hadn’t.
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Down grade
The old version had issues but I could easily navigate and get done what I needed. The upgrade is more of a down grade. How can that even happen?? Increased price WWWAAAAAYYYY too much and made it so very user unfriendly. It’s now takes so much longer to write up an invoice. Then you can’t preview it. Customer service is slow and smug. Extremely disappointed. I’m switching
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Not a fan of the update
Not at all a fan of the update. There are many things that are lacking, but especially the ability to duplicate an old invoice and find a client.
I have many invoices that are identical each month, in the old version I was able to duplicate and send super quickly, now I need to recreate each invoice from scratch.
Finding clients in the list to invoice is also extremely cumbersome with no search function and it appears the list isn’t even alphabetized?! Takes me forever to find clients to select from the list, especially when their name and business is on their client profile, but while I used to search their business, now their name appears on the list instead.
The minimalism seems cheap to me, I liked being able to do everything I could from the desktop version on my phone.
I truly hope there is a fix to these problems soon.
I have many invoices that are identical each month, in the old version I was able to duplicate and send super quickly, now I need to recreate each invoice from scratch.
Finding clients in the list to invoice is also extremely cumbersome with no search function and it appears the list isn’t even alphabetized?! Takes me forever to find clients to select from the list, especially when their name and business is on their client profile, but while I used to search their business, now their name appears on the list instead.
The minimalism seems cheap to me, I liked being able to do everything I could from the desktop version on my phone.
I truly hope there is a fix to these problems soon.
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Horrific
I’m not sure who is feasibly writing good reviews about this. Kashoo has drastically increased their price, but completely removed functionality from this app.
The old app was glitchy and definitely had issues. I was excited to see a new app was being released. But instead of improving the existing the app, they’ve released a new app with half the functions of the old one. It takes twice as long to make an invoice and you can’t access half as many features.
This is an embarrassment.
I’m doing everything I can to cancel the remainder of my yearly subscription, that I just paid, and get money back for the unused portion.
Quickbooks lowered their price and added features to their app. What the heck is Kashoo thinking?
The old app was glitchy and definitely had issues. I was excited to see a new app was being released. But instead of improving the existing the app, they’ve released a new app with half the functions of the old one. It takes twice as long to make an invoice and you can’t access half as many features.
This is an embarrassment.
I’m doing everything I can to cancel the remainder of my yearly subscription, that I just paid, and get money back for the unused portion.
Quickbooks lowered their price and added features to their app. What the heck is Kashoo thinking?
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New app is hot garbage
Old app was fantastic. Every feature you could need and worked great. The new one is an absolute tire fire. The desktop site still works great but without proper mobile app this just isn’t a competitive product. It’s a bummer the old one was great. Recommend going elsewhere for your accounting/book keeping need
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New iOS App is useless
The old app used to let use Share Sheet to upload receipts into KASHOO. That has been removed. Banking ledgers have been removed, no account balances are accessible. Non adequate reporting. When entering Income in app it shows your suppliers along with your customers. Overall a mess. To simplify their development key features were removed. No consideration for their users. Despite huge price increase last year.
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Lost a lot of functionality with update
I cannot stand this new app. Yeah, it’s minimal all right. I use my phone to run my business and and this app has taken away all the functionality. If I could revert I would. Horrible
Current databases NOT supported!!!
For some reason, database 2.0, which is the database that you were create as a new customer, or not supported. They do not tell you this. I started using cashew so they could use it on my iPad and my iPhone while I was out working. This is not helpful to most of us.
Sorry you lost me as a customer
I own an apartment rental and used Kashoo on my iPad mini since Jan 2014. Love the convenience of recording anytime while on the go. Knowing that your records are backed up online helps you feel secure. I can also sync and use from my other iPad. It's simple and not complicated. Producing financial statements are easy for tax purposes. Update: I am ditching this app. My subscription tripled in price, from $99 to $324 and I wasn’t advise of renewal, my card was just charged. No answer on calls. I will switch to another accounting app.
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No tutorial
Maybe I missed it but there’s no tutorial
Frustrated long time customer
We loved this app, how it worked on our phones and tablets and it all worked together seamlessly. And ya ya the price went up a while ago but I don’t mind paying for a good and working product. That’s in the past. Possibly after iOS 14, the mobile app absolutely won’t sync. Entered invoices in the app, then they are marked as unpaid. The app will not accept input. It will not sync, it will just crash every single time I try and sync or enter an invoice. Only way around this is to enter invoices online using the web browser side of things, delete the mobile app and then re-download everything onto my phone or iPad. Seriously?? Did something happen to your server or your cloud hosting service?
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It says 2.0 isn’t supported by the app
Huge pain, as the app won’t work and I have to enter everything from desktop. I want to use the app so I can take photos of my receipts from my phone
Useless if in the UK
The app is great very simple to use but sadly the company seem to have no ambition at all to work properly with the UK the system isn’t even UK tax compliant. They allegedly don’t even have planned at the moment to become UK tax compliant, so disappointed will update this review if this changes.
App problem
It takes a long time to upload onto my iPad to open my business. Also it is such a different a format from the main kashoo site I use on the IMac.
Overall convenient
I wish it was easier to write up an invoice. But overall very convenient to have out in the field.
On the GO
Whether at home on my desktop or on the GO with my iPad Kashoo readily works!
Poor
New update crashes...support is poor. I would not recommend this product.
Just trying it out
Well, so far this app is not the easiest to navigate, trying to make an invoice has been incredibly frustrating!
