Kaspersky User Reviews

Customer Experience

Positive experience78.5% of reviews
Neutral7.1% of reviews
Negative experience14.4% of reviews

~ Based on 354 written reviews from the US App Store.

What users say

Is Kaspersky Safe?

Kaspersky: менеджер паролей appears safe based on user ratings. AppsHunter Safety Score for Kaspersky is 90/100.

This assessment is based on 2,752 user ratings, with an App Store average of 4.5/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 1,269 App Store ratings for Kaspersky.

Is Kaspersky Legit?

Kaspersky: менеджер паролей appears to be a legitimate app. AppsHunter Legitimacy Score for Kaspersky is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Util

Muito útil facil de usar

Excelente aplicativo

Excelente aplicativo, pode melhorar o anexo de documentos sigilosos

Зря потратил деньги

На части устройств нет приложения, логика записи и хранения паролей не удобная, на сайт не попадешь

Hit and miss

Don’t always save to the vault. Sometimes thinks their duplicates were there isn’t. Some data has become scrambled. Now sync won’t work with cloud. Very hit and miss. Don’t get me wrong. When it works it is brilliant

Sync issue

I am unable to see the documents are not synched more than 15 minutes

Response from developer

Thank you for the feedback. We would like to troubleshoot and resolve this issue. Please contact our tech support at https://support.kaspersky.com/b2c#contacts

Application parfaite bugs réglés

Application parfaite. Le dernier Bug a été résolu.
Merci à l’équipe de KASPERSKY pour cette application que j’utilise depuis qu’elle est sortie.
J’utilise aussi l’antivirus KASPERSKY depuis des dizaines d’années et en suis pleinement satisfait.

Response from developer

Merci pour votre retour. Nous souhaitons identifier et résoudre ce problème. Veuillez contacter notre assistance technique à l'adresse https://support.kaspersky.com/b2c#contacts ou envoyer un e-mail décrivant le problème à mobilesupport@kaspersky.com.

Disappointed

Somehow was working very good and now it doesn’t syncing with pc and also It’s almost impossible to edit any password you have, really disappointed after more than 5 years of using now I’m searching for another alternatives

Kaspersky Passwords & Docs is great

I love the app. Secure. Easy to navigate, sync, upto date.

Useless [don't buy & waste your hard earned money

This crAPP doesn't load automatically at any login prompts of any app on iPads even for paid versions.
They will then tell you to download their another app
To trace what's happening on your iPad to find the
Cause of this issue, but we don't know what this
Tracing app does to our data & files. Instead, the developers must have had tested their app on all
Platforms on all conditions before releasing the app into the public and looting money for an idiotic and
Very unreliable product. These developers being
Uneducated and know zero knowledge on the
Very basics of SDLC
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Decepcionada

Comprei um novo aparelho de celular e não consigo fazer o login nele, pq o app não reconhece minha senha. Tenho tudo salvo no meu login e agora estou prestes a perder tudo…

Response from developer

Olá! Gostaríamos de solucionar este problema. Entre em contato com nosso suporte técnico em https://support.kaspersky.com/b2c#contacts ou envie um e-mail com uma descrição do problema para mobilesupport@kaspersky.com.

Não consigo editar minhas senhas no app

Não permite que eu altere minhas senhas no app

Response from developer

Hello! We will be very grateful if you could change and expand your comment a little bit. We'd like to know what exactly you didn't like. User feedback is very important to us!

Good cross-platform app with annoying gaps

Good set of features but it’s taking ages to add Passkeys to the mobile app. Also I’m sure I used to be able to access the other entries in the password manager if it can’t find a match, but now I just get a blank page saying no matching entry with no way off it. Often an app uses the same username and password as its website, but there doesn’t seem a way to link these different kinds of entries. If these UX gaps could be addressed, it would really help
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Getting there

I like the password app by Kaspersky & it’s nicely presented both apps & they stuck by me, so I will stay loyal and resubscribe when time comes mid year. I like to road test a bit longer but they do good software for online security and compromised ID as occurred to me when a Neighbor “lifted my wallet” 2/3 through. 2024.
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PswdDislike

I am sick and tired of typing in my Kaspersky passwords only to fail, I would very much like to be able to see what I typed to confirm it.

Atualização recente ruim

Anteriormente ao fazer login em algum site/app se ele nao identificava o login no cofre, era possível clicar em “exibir contas” e pesquisar a conta desejada. Removeram essa função, piorando a funcionalidade; agora é necessário abrir o aplicativo a parte, caso nao detecte a senha.

Response from developer

Thanks for your feedback! We'll consider adding this feature in the future. / Obrigado pelo seu feedback! Consideraremos adicionar esse recurso no futuro.

Waste of time

Don’t buy it without reason it will block all internal in fb insta and in google

Response from developer

Thank you for the feedback. We would like to troubleshoot and resolve this issue. Please contact our tech support at https://support.kaspersky.com/b2c#contacts or send an email with a description of the issue to mobilesupport@kaspersky.com.

Muito Bom

Excepcional!!

Passkey support on Ios

Please bring the feature of saved passkeys on ios too

Nao deixa editar pelo Cel

O App nao deixa nem editar cadastros nem criar novos, da sempre um erro

Response from developer

Olá. Gostaríamos de ajudar, mas seu comentário não esclareceu qual é o problema. Envie uma descrição detalhada do problema para o nosso suporte técnico pelo e-mail mobilesupport@kaspersky.com. Eles ajudarão você a resolver tudo!

Não atualiza preenchimento

Mais uma vez o problema se repetiu. O aplicativo atualiza visualmente mas em termos de corrigir problemas nada acontece. Hora de procurar um novo aplicativo.
Um site esperou a sarna e pediu a troca dela. Cadastrei a nova senha no site e no aplicativo Kaspersky Password & Docs. Quando tentei entrar no site, o aplicativo preencheu a senha antiga, mesmo com a nova no aplicativo. Isso aconteceu em dois telefones diferentes. Tive de copiar a senha no aplicativo e colar no campo manualmente para entrar.
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Response from developer

Hello! It looks like you encountered a technical issue. We apologize for the inconvenience. Please contact our support so we may assist you: https://support.kaspersky.com/b2c#contacts / Olá! Parece que você encontrou um problema técnico. Pedimos desculpas pelo inconveniente. Entre em contato com nosso suporte para que possamos ajudar: https://support.kaspersky.com/b2c#contacts