Kaspersky User Reviews

Customer Experience

Positive experience76.4% of reviews
Neutral7.2% of reviews
Negative experience16.4% of reviews

~ Based on 377 written reviews from the US App Store.

What users say

Is Kaspersky Safe?

Kaspersky: менеджер паролей appears safe based on user ratings. AppsHunter Safety Score for Kaspersky is 90/100.

This assessment is based on 2,752 user ratings, with an App Store average of 4.5/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 1,269 App Store ratings for Kaspersky.

Is Kaspersky Legit?

Kaspersky: менеджер паролей appears to be a legitimate app. AppsHunter Legitimacy Score for Kaspersky is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Seguro

Fácil manuseio e confiável.

Util

Muito útil facil de usar

Excelente aplicativo

Excelente aplicativo, pode melhorar o anexo de documentos sigilosos

Зря потратил деньги

На части устройств нет приложения, логика записи и хранения паролей не удобная, на сайт не попадешь

むずかしいけど

面白い

Response from developer

こんにちは! 残念ながら、お客様のコメントからは、どのような問題が発生しているのか正確に把握できませんでした。技術的な問題の場合は、https://support.kaspersky.com/b2c#contacts からサポートにお問い合わせください。

Hit and miss

Don’t always save to the vault. Sometimes thinks their duplicates were there isn’t. Some data has become scrambled. Now sync won’t work with cloud. Very hit and miss. Don’t get me wrong. When it works it is brilliant

Response from developer

Greetings! We would like to troubleshoot and resolve this issue. Please contact our tech support at https://support.kaspersky.com/b2c#contacts or send an email with a description of the issue to mobilesupport@kaspersky.com.

Sync issue

I am unable to see the documents are not synched more than 15 minutes

Response from developer

Thank you for the feedback. We would like to troubleshoot and resolve this issue. Please contact our tech support at https://support.kaspersky.com/b2c#contacts

Application parfaite bugs réglés

Application parfaite. Le dernier Bug a été résolu.
Merci à l’équipe de KASPERSKY pour cette application que j’utilise depuis qu’elle est sortie.
J’utilise aussi l’antivirus KASPERSKY depuis des dizaines d’années et en suis pleinement satisfait.

Response from developer

Merci pour votre retour. Nous souhaitons identifier et résoudre ce problème. Veuillez contacter notre assistance technique à l'adresse https://support.kaspersky.com/b2c#contacts ou envoyer un e-mail décrivant le problème à mobilesupport@kaspersky.com.

検索時の挙動不具合

検索結果として現れたパスワードの編集ができない。

Response from developer

こんにちは! テクニカルサポートにお問い合わせいただくことをお勧めします。問題解決のお手伝いをいたします。https://support.kaspersky.com/b2c#contacts

Disappointed

Somehow was working very good and now it doesn’t syncing with pc and also It’s almost impossible to edit any password you have, really disappointed after more than 5 years of using now I’m searching for another alternatives

検索したエントリの編集が出来ない

検索したエントリの編集ができず不便です。
絞り込んだ対象の「…」をタップしても何も表示されず、編集などの操作を行うことが出来ません。
わざわざ一覧からエントリを探す必要があるため非常に面倒です。

Response from developer

Greetings! Please send your feedback to mobilesupport@kaspersky.com and include a detailed description of what should be improved and how. We will be happy to forward it to developers.

Kaspersky Passwords & Docs is great

I love the app. Secure. Easy to navigate, sync, upto date.

Useless [don't buy & waste your hard earned money

This crAPP doesn't load automatically at any login prompts of any app on iPads even for paid versions.
They will then tell you to download their another app
To trace what's happening on your iPad to find the
Cause of this issue, but we don't know what this
Tracing app does to our data & files. Instead, the developers must have had tested their app on all
Platforms on all conditions before releasing the app into the public and looting money for an idiotic and
Very unreliable product. These developers being
Uneducated and know zero knowledge on the
Very basics of SDLC
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Response from developer

Greetings! Please send your feedback to mobilesupport@kaspersky.com and include a detailed description of what should be improved and how. We will be happy to forward it to developers.

Decepcionada

Comprei um novo aparelho de celular e não consigo fazer o login nele, pq o app não reconhece minha senha. Tenho tudo salvo no meu login e agora estou prestes a perder tudo…

Response from developer

Olá! Gostaríamos de solucionar este problema. Entre em contato com nosso suporte técnico em https://support.kaspersky.com/b2c#contacts ou envie um e-mail com uma descrição do problema para mobilesupport@kaspersky.com.

Não consigo editar minhas senhas no app

Não permite que eu altere minhas senhas no app

Response from developer

Hello! We will be very grateful if you could change and expand your comment a little bit. We'd like to know what exactly you didn't like. User feedback is very important to us!

Good cross-platform app with annoying gaps

Good set of features but it’s taking ages to add Passkeys to the mobile app. Also I’m sure I used to be able to access the other entries in the password manager if it can’t find a match, but now I just get a blank page saying no matching entry with no way off it. Often an app uses the same username and password as its website, but there doesn’t seem a way to link these different kinds of entries. If these UX gaps could be addressed, it would really help
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Getting there

I like the password app by Kaspersky & it’s nicely presented both apps & they stuck by me, so I will stay loyal and resubscribe when time comes mid year. I like to road test a bit longer but they do good software for online security and compromised ID as occurred to me when a Neighbor “lifted my wallet” 2/3 through. 2024.
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Response from developer

Greetings! It looks like you encountered a technical issue. We apologize for the inconvenience. Please contact our support so we may assist you: https://support.kaspersky.com/b2c#contacts

同期が出来ない

登録したアカウントやパスワードの同期が全く取れません。従って、ローカルでしか使えない状況で、スマホ、Windowsで2端末2様の状況になり、クラウドのメリットゼロです。問い合わせしても、添付資料を見ればわかることをこちらに確認してくるので時間かかって仕方ないです。サポートエンジニアとしてもたらされた情報から推論することができない様では仕事になりません。

Response from developer

Greetings. Could you please share a detailed description of the issue with our support? They will help you find a solution: https://support.kaspersky.com/b2c#contacts

PswdDislike

I am sick and tired of typing in my Kaspersky passwords only to fail, I would very much like to be able to see what I typed to confirm it.

Response from developer

It looks like you encountered a technical issue. We apologize for the inconvenience. Please contact our support so we may assist you: https://support.kaspersky.com/b2c#contacts

페이스 아이디 로그인이 안되네요

몇년간 잘 사용하고있었는데 갑자기 페이스 로그인이 안돼요
때문에 사이트 로그인 할 때마다 하나하나 전부 카스퍼스키 암호입력해서 로그인을해야하네요..이럴거면 뭐하러 자동입력 쓰죠?
보안때문에 비밀번호 복잡하게 만드는데 머리 아파서 더는 못쓰겠어요 오류인가요 바뀐건가요??

Response from developer

안녕하세요! 이 문제를 해결하기 위해 도움을 드리고자 합니다. https://support.kaspersky.com/b2c#contacts 에서 기술 지원팀에 문의하시거나, 문제에 대한 설명을 mobilesupport@kaspersky.com으로 이메일을 보내주시기 바랍니다.