KAYAK User Reviews

Customer Experience

Positive experience66.0% of reviews
Neutral4.6% of reviews
Negative experience29.4% of reviews

~ Based on 2,116 written reviews from the US App Store.

What users say

Is KAYAK Safe?

KAYAK: Flights, Hotels & Cars appears safe based on user ratings. AppsHunter Safety Score for KAYAK is 96/100.

This assessment is based on 492,992 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 492,992 App Store ratings for KAYAK.

Is KAYAK Legit?

KAYAK: Flights, Hotels & Cars appears to be a legitimate app. AppsHunter Legitimacy Score for KAYAK is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

机器人检测

现在国内是用不了吗?检测3次机器人后直接不显示了,然后更换日期后又重新检测机器人,然后又是3次后直接不显示?

Incorrect information

Wrong information

App for scam

Always show false price and when you checking out it raised few hundreds

The best app ever for travels!

You have everything about your trips in one place. I am usong the app since the beginning and I love it.

Keeps signing me out!

Have been a very old & regular user of this app. Not for booking for updating itineraries and managing trips. But off late I’ve been needing to sign in every time I open the app making it difficult to continue using it. Don’t know if it’s a bug or something else. But can’t use it like this

Price transparency

Put the full price in, not exclusive of fees and taxes

Excellent APP

I love it.

They suck, can’t even leave a bad review

What a waste of time

Only shady ticket agents

Most lights bring up AvantGRANT, BusinessClass or Underpricer who changes the price at the last second of purchase or force add-ons that are meaningless.

STOP WITH ALL THE GD UPDATES AND CHANGES

Christ, now when I share a link to a trip people cant see it without a password, and you have hidden or removed a print function so printing a hard copy or to a pdf to send to someone is no longer available. So tired of IT people screwing with stuff. These are tools, i dont want to be relearning tools that are basic utilities every month.
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Will leave you stranded

Twice now i’ve used kayak to make bookings and places ended up not having my reservation. one was a hotel and another a rental car. kayak does NOT vet any of the services they show to you and you will be left up a creek without a paddle. Book directly with any place you need.

New Version Strips out Key Functionality

Can no longer sort for non-stop flights or times? What?

Passagens mtt caras /:

Jed

Tracking

Kayak seems to share data to raise prices

Absolutely Terrible…

Switched to Kayak a while ago for corporate travel. Worst experience ever. No idea how to book international travel and the app is worse than the website (yeah…hard to believe but it’s true). Wouldn’t go near this if I didn’t have to…

Booking on kayak

Booking on KAYAK seems easy at first, but good luck trying to find your record locator. The app literally doesn’t share it with you. It shares it with you briefly at the very end of the purchase, but the app so sensitive if you barely touch it. It jumps to a previous page and then there’s no going back no getting your record locator number
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Less Trusted Every Day

Kayak showed a listing for a king bedroom on Long Island for a Holiday Inn through a third-party seller. Provided a picture as well. The room was not as Kayak represented, and Traveluro did not reserve the same size/class of room with the hotel. Only because of the courtesy of the manager did we get an acceptable room (not the one we reserved). Do better Kayak/Traveluro.
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Update is needed

In favorite section when I put some flights to track price daily, it is not working. Prices are not refreshing and also not showing in that section

Response from developer

Hi Kash. Feel free to share information about your search experience via www.kayak.com/support. We'll gladly take a closer look.

Beware very dodgy and nothing to safeguard their users

Partner with notorious scammers such as Opido and Edreams. Book at your own risk. No accountability or support, google these companies before signing up

Hated

Change rates higher and higher prices ,when you search price after.I should use other apps get better than your price