KBC Mobile appears to be a legitimate app. The AppsHunter Legitimacy Score for KBC Mobile is 90 out of 100 points across 7 verification signals from App Store and developer data.

KBC Mobile User Reviews

Name: KBC Mobile
Rating: 4.74352 (1080 reviews)

KBC Mobile

KBC Global Services NV

🔧 Utilities

💰 Finance

Customer Experience

Positive experience79.7% of reviews

Neutral2.9% of reviews

Negative experience17.4% of reviews

~ Based on 69 written reviews from the US App Store.

What users say

Summarized from real user reviews of KBC Mobile. Based on 1.1K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

💡Innovative features
👍User-friendly interface
🚀Fast and efficient
🔒Secure banking
📱Convenient mobile access

Negative things

🐛Bugs and glitches
⏱️Slow performance at peak times
🌍Limited functionality for non-residents
🤖Overreliance on AI chatbots
💳Inconvenient payment methods

Is KBC Mobile Safe?

KBC Mobile appears safe based on user ratings. AppsHunter Safety Score for KBC Mobile is 94/100.

This assessment is based on 1,080 user ratings, with an App Store average of 4.7/5.

Safety Analysis

95.4% of ratings point to a safe experience

1.6% of ratings suggest some concerns

3.0% of ratings point to a risky experience

~ Based on 1,058 App Store ratings for KBC Mobile.

Is KBC Mobile Legit?

KBC Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for KBC Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Perfect

Stoyan Hristov

7 months ago

Overall good but international transfers a bit slow

I’ve been with KBC for years, never had a problem. But when I transfer money to this account I find it’s slow.

Howdygirl123

10 months ago

Response from developer

Thank you for your comment! We are trying to make KBC Mobile better and better for all customers. We will take this into consideration for the further development of the app. If something goes wrong, you can contact the technical helpdesk at 016 43 25 07, every weekday from 8 a.m. to 10 p.m. and on Saturdays from 9 a.m. to 5 p.m. or at kbc.helpdesk@kbc.be.

This app is pas bon

When I first opened a KC account, the teller told me how wonderfully rated this is. It offers some nice things that have nothing to do with actual banking. In order to pay by iban, I had to talk to their AI bot. I also can’t get my historical monthly statements. And the bot just keeps telling me to go to the same place over and over. I would much prefer a traditional search engine and traditional features where I’m not talking to a bot to pay an iban bill. There are far too many limitations on this app and they distract you with features such as discount on train fares.

C. Baguette

10 months ago

Response from developer

Hello C. Baguette, sorry to hear that. It is our purpose to let our clients save time & money. So our features go further then actual banking indeed. Kate can guide you to make a transfer, but you can easily start this via the blue transfer button in the right under corner once you logged in. Do you have some technical issues regarding the statements? Because this is a proces which you can access via 'settings' and 'payments' under the name 'account statements'. Please let us know if we can help you with something. You can always contact our colleagues of the helpdesk. You reach them via 016 43 25 30 or via mail on extraservicessupport@kbc.be.

Undeveloped

One of worst banking app in the world. Nothing possible to find straight away. Nothing clear. Advice : you need to take a training from British banks specialists to create everything adequately.

adcgyvhhgcyjhijvfhjfg

2 years ago

I like it.. It's easy to use

I’ve been with KBC for years, never had a problem. Thanks

Howdygirl123

2 years ago

Response from developer

Thank you, you made our day!

Super makkelijk

Ik woon in het buitenland en dit is zo ver veel fijner dan destijds met dat apparaat.

Callunairis

2 years ago

Response from developer

Hi. Thanks for your message. Very nice to read that you are satisfied. Enjoy your day!

Super leuk

Ik hier al mijn geld zien echt een top app. Een aanrader voor iedereen

Bertarina

2 years ago

awesome sauce

Love it

chocomoesss

2 years ago

Response from developer

Thank you for this message, you made our day!

Coupled with itsme

Not possible to make payments without itsme app, which is not available on the US app store

Andzhs

3 years ago

Response from developer

Hi Andzhs, for questions related to the functioning of the app, you can always contact KBC Live. KBC Live can be reached by phone via contact in the app or at +32 78 152 153 every weekday from 8 am to 10 pm CET & on Saturdays from 9 am to 5 pm CET. Have a great day!

Archaïsch

Het is ongelooflijk dat men een card reader nodig heeft indien men een betaling van meer dan 2500€ wil maken. Niet iedereen heeft toegang tot itsme - sommige mensen hebben een grotere wereld dan Vlaanderen en aldus een GSM die in een ander ander land is geregistreerd. Sommige mensen zijn dikwijls in een ander land en de hele tijd rond zeilen met een card reader op zak is belachelijk. Geen enkele bank in het Verenigd Koninkrijk, geen enkele bank in Singapore en geen enkele bank in de Verenigde Staten is zo kortzichtig! Daarenboven word een debet kaart te pas en te onpas (zonder verwittiging) ingetrokken indien men werkt met Revolut. De Vlaamse klei is heel erg diep. Onvoorstelbaar teleurstellend.

Archaïsch

3 years ago

Belle application facile et rapide

On a jamais eu de problème avec l’application. Facile et rapide. Et quand on a des questions, on nous répond très vite. Merci

Kimmyhb005

3 years ago

Literally best banking app ever

I have lived in multiple countries and this is by far the most innovative, easy to use apps. Would say one of my favourites in general! They keep adding on new features that are incredible. Couldn’t live without it.

Fienkestelyn

3 years ago

Werkt niet - vragenlijst kan je niet beware!

Bugs …

Paul Ve

4 years ago

Just keeps getting worse

They keep adding pointless features, making it harder and harder to actually do bank things like transfer money. Which doesn't work half the time (signing with itsme almost always needs two attempts).

Also, receiving money by QR code can take days.

furrfu

4 years ago

Super makkelijk

Ik woon in het buitenland en dit is zo ver fijner dan destijds met dat apparaat

Callunairis

5 years ago

Beschikbaarheid

Ik heb vandaag tweemaal 30 minuten aan de telefoon gewacht vanuit Texas en niemand nam op.
Dit is niet aanvaardbaar.

DB - USA

5 years ago

Response from developer

Beste, jammer om dit te lezen. Onze collega's van KBC Live staan steeds klaar om u te ondersteunen waar nodig. Zij zijn telefonisch bereikbaar via contact in KBC Mobile of via 078 152 153 elke werkdag van 8 tot 22 uur & op zaterdag van 9 tot 17 uur. Met vriendelijke groeten

Newest version app

Ik vind de nieuwe versie van de app helemaal niet goed en het oogt ook niet mooi. Alles staat nu samen onder elkaar gezet en is traag met laden. Ook het scherm van uw rekening, waar je uw betalingen ziet is totaal niet overzichtelijk meer. De letters die ervoor staan vind ik irritant en je kan het verschil niet merken met betalen die zijn gedaan of nog moeten gebeuren. De vorige versie was perfect, de nieuwe trekt op niks.

deze app werkt niet

5 years ago

Response from developer

Bedankt voor je bemerking. We trachten KBC Mobile steeds beter te maken voor alle klanten. Daarbij ligt de focus bij deze update op het beter vindbaar maken van je producten en diensten bij KBC. Ik geef je bemerking door aan de betrokken dienst, zo kunnen zij veelgevraagde bemerkingen en suggesties meenemen voor de verdere ontwikkeling van de app.

Not friendly for non-residents

I live in the US and can not get access to my documents as I can’t get into Doccle. I used to be able to log in to Doccle with my username and password, but that option has disappeared for some reason.

Vciselet

5 years ago

The app weights too much :-/

Should occupy less space :)

Arcionix

6 years ago

Response from developer

Hi Arcionix. KBC is continuously checking the size of the app and putting effort in reducing this as much as possible although we are building in much more functionalities. In comparison Whatsapp measures 2,66 GB and Facebook 370,5 MB, as KBC Mobile measures 159,3 MB.