Good App; a promising alternative to Uber
The only problem - When we open the app, it asks for an update and once we click on it, the app never opens again. We the have to uninstall and reinstall for the app to work again. Please fix this.
Worst ,Unsafe Service and no customer service
Response from developer
Hi Suhail, we're truly sorry to hear about your experience and understand how upsetting this must have been. Customer safety is our highest priority, and we take such concerns very seriously. Please share your ride details with us at lc.keralasaavari@gmail.com so we can investigate this on priority and take appropriate action.
Location showing problem
Response from developer
Hi there, we're sorry to hear about the pickup location issue you faced. We understand how this can lead to delays and inconvenience. Please share the details of the location mismatch with us at lc.keralasaavari@gmail.com so we can investigate and improve the experience.
Not helpful for visitors
Response from developer
Hi there, thank you for your valuable feedback and for highlighting this limitation. We understand how supporting only Indian mobile numbers can make it difficult for international visitors to use Kerala Savaari. We've noted your suggestion and will share it with our team for consideration in future updates.
no autorickshaw option
Response from developer
Hi there, thank you for your feedback. Kerala Savaari services are currently not operational in Thiruvalla. We're working to expand our services to more locations and hope to serve your area in the future.
Suggestion to add ETA
Response from developer
Hi there, thank you for your valuable feedback and kind words about Kerala Savaari. We appreciate your suggestion to add ETA along with the distance information, and we'll share this with our team for consideration in future updates.
Ride
Response from developer
Hi there, thank you for your feedback! We're glad to hear that you found our pricing competitive compared to other apps. We appreciate your support and look forward to serving you again.
No Cabs
Response from developer
Hi Pranav, thank you for your feedback and for appreciating the app experience. We understand your frustration with the lack of ride availability. We're continuously working to onboard more drivers and improve awareness so that we can provide better ride availability across locations.
Ride
Map
Best app
Response from developer
Hi Rubert, thank you for taking the time to share your experience with Kerala Savaari. We're delighted to hear that you were able to get a ride quickly when you needed it most and that you had a positive experience with the driver. Your support and encouragement mean a lot to us, and we'll continue working to provide a reliable and driver-friendly platform.
Better than uber
Response from developer
Hi Shafeeq, thank you for sharing your feedback! We're glad to hear that you find Kerala Savaari better for both customers and drivers, and that you're happy with the service.
Driver Excellent person.
Response from developer
Hi there, thank you for your beautiful feedback! We're delighted to hear about your experience with Mubarak and truly appreciate you taking the time to share such kind words.
First ride was seamless
Response from developer
Hi there, thank you for your kind feedback! We're glad your first ride with Kerala Savaari was seamless and that you had a good experience.
Excellent value for money
Response from developer
Hi there, thank you for your feedback! We're glad to hear you found Kerala Savaari to be great value for money and more affordable compared to other apps.
EXPENSIVE
Launch Driver partner app on IOS
Best option
Response from developer
Hi there, thank you for your kind feedback! We're glad to hear you found Kerala Savaari safe and secure, and a great option for your rides.
