Worst experience
Time preview
Response from developer
Hi Deepthi! Thank you for your valuable suggestion. We understand how helpful it would be to see the estimated time remaining for your journey. We’ll share your feedback with the relevant team for review.
Very unreliable and Cheaters
NEVER TRUST THIS APP and in KERALA, which is such a beautiful place, u will be at mercy of TAXI Unions who will charge much more than other states.
Improvement
Response from developer
Hi Nambiar, thank you for sharing this thoughtful suggestion. We’ve taken your feedback about showing estimated drop-off time through a progressive bar into consideration, especially for passengers travelling with children or persons with disabilities.
MOST UNSAFE APP
Response from developer
Hi Maria, we’re sorry to hear about this experience and understand your concern regarding unwanted contact after a cancelled ride. Please share the relevant ride details and contact information at lc.keralasaavari@gmail.com so our team can investigate this on priority and assist you further.
Better than uber
Response from developer
Hi there, thank you for the 5-star rating and for recognizing our fair fares and driver-first approach. We’re glad to know you had a positive experience with Kerala Savaari and truly appreciate your support.
Best ride sharing in Kerala
Job well done!!
Kudos to the team who developed this app. Butter smooth performance and easy to navigate. This is a great alternative for unfair fare apps like uber, ola…
Update : Map is super false in mapping the destination.
Response from developer
Hi Arun, thank you for appreciating Kerala Savaari’s fair fares, smooth performance, and easy navigation. We’re sorry about the incorrect destination mapping you experienced, and we’ve taken this feedback into consideration as we work to improve the app.
Experience
Response from developer
Hi there, we’re happy to know Kerala Savaari was able to provide the ride you needed at a suitable fare. Thank you for choosing us and for sharing your experience.
Unnecessary notifications
One week later I’m uninstalling the app because of unnecessary notifications and no response from anyone with a solution.
Response from developer
Hi there, we’re sorry about the repeated notifications and understand your concern about receiving reminders you did not expect. We’ve taken your feedback into consideration and will work towards making notifications more relevant and useful.
Ride compared to uber
Not able to open the app
Good App; a promising alternative to Uber
The only problem - When we open the app, it asks for an update and once we click on it, the app never opens again. We the have to uninstall and reinstall for the app to work again. Please fix this.
Response from developer
Hi Ashar A Latheef, thank you for appreciating Kerala Savaari’s approach and for sharing such detailed feedback. We’re sorry about the app not opening after an update, and we’ve taken this feedback into consideration as we work to improve the app’s stability and experience.
Worst ,Unsafe Service and no customer service
Response from developer
Hi Suhail, we're truly sorry to hear about your experience and understand how upsetting this must have been. Customer safety is our highest priority, and we take such concerns very seriously. Please share your ride details with us at lc.keralasaavari@gmail.com so we can investigate this on priority and take appropriate action.
Location showing problem
Response from developer
Hi there, we're sorry to hear about the pickup location issue you faced. We understand how this can lead to delays and inconvenience. Please share the details of the location mismatch with us at lc.keralasaavari@gmail.com so we can investigate and improve the experience.
Not helpful for visitors
Response from developer
Hi there, thank you for your valuable feedback and for highlighting this limitation. We understand how supporting only Indian mobile numbers can make it difficult for international visitors to use Kerala Savaari. We've noted your suggestion and will share it with our team for consideration in future updates.
Very bad
no autorickshaw option
Response from developer
Hi there, thank you for your feedback. Kerala Savaari services are currently not operational in Thiruvalla. We're working to expand our services to more locations and hope to serve your area in the future.
Suggestion to add ETA
Response from developer
Hi there, thank you for your valuable feedback and kind words about Kerala Savaari. We appreciate your suggestion to add ETA along with the distance information, and we'll share this with our team for consideration in future updates.
Ride
Response from developer
Hi there, thank you for your feedback! We're glad to hear that you found our pricing competitive compared to other apps. We appreciate your support and look forward to serving you again.
