Not able to open the app
Good App; a promising alternative to Uber
The only problem - When we open the app, it asks for an update and once we click on it, the app never opens again. We the have to uninstall and reinstall for the app to work again. Please fix this.
Worst ,Unsafe Service and no customer service
Response from developer
Hi Suhail, we're truly sorry to hear about your experience and understand how upsetting this must have been. Customer safety is our highest priority, and we take such concerns very seriously. Please share your ride details with us at lc.keralasaavari@gmail.com so we can investigate this on priority and take appropriate action.
Location showing problem
Response from developer
Hi there, we're sorry to hear about the pickup location issue you faced. We understand how this can lead to delays and inconvenience. Please share the details of the location mismatch with us at lc.keralasaavari@gmail.com so we can investigate and improve the experience.
Not helpful for visitors
Response from developer
Hi there, thank you for your valuable feedback and for highlighting this limitation. We understand how supporting only Indian mobile numbers can make it difficult for international visitors to use Kerala Savaari. We've noted your suggestion and will share it with our team for consideration in future updates.
