App Never Loads
The app never actually opens. It’s just a branded cover image that sits there. This defeats the entire purpose of having the machine - you can’t remotely control anything because you can’t even open the app to connect to WiFi. Do better, Keurig.
Descaled
Still didn’t work
Great work on Keurig’s tech support division. She was GREAT!
Great work , Thank you for the WONDERFUL TECH THAT HELPED ME. SHE WAS SO PATIENT WITH AS I AM 78 yrs old. Thank you again!!!
A waste of technology
I actually bought this WiFi connected Keurig coffee machine thinking that I would have complete control over it from my phone, now I regret buying it. There is so little you can do to control it from the app - the app is mainly a scam to get you to buy coffee through them - you don’t need a fancy coffee machine or this app to do that. My friend bought the same exact coffee machine except his doesn’t have the WiFi connection - his machine literally makes coffee twice as fast. Mine seems to send information back and forth to Keurig instead of just making coffee. Keep it simple, don’t buy any WiFi machines and definitely don’t get this app - you’ll just waste your time.
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Unusable
Since the last update the brew button completely stopped working. This negates the whole reason I bought the machine, to be able to remotely brew.
Last update created problem
Can no longer remote brew after update- which means I don’t earn points🤨.
Wifi connection
Won't stay connected to wifi.
Kcup
Doesn’t always work to brew on the Internet
Worst app and website
This has to be one of the worst apps and the website isn’t the greatest even. App is glitchy and navigation is terrible. Horrible customer service as well.
Won’t connect if your router requires a password!
Nowhere on the box or ratings was it mentioned that if, like 85+% of homes in the USA, you use a password to log into your router - this machine cannot do it! Not until you download the app (that’s basically asking permission to bombard you with ads via email and text) do you find this out when you try to troubleshoot the issue. It’s not your fault, it’s their weak programming skills for their chip. We should class action Keurig for false advertising. Hopefully the attempt to connect through this app ACTUALLY EXTENDED MY WARRANTY 12 months. If it doesn’t- that’s another class action. Nuisance Lawsuits are the only way to keep these greedy CEOs in check and actually deliver on what they promise. I want my money back and these machines to last longer than a year.
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WiFi Connectivity
Seems to be unstable connection even tho WiFi is up and available
Unusable
App has never been usable; now, the app won’t even open.
Frustrating
This is the worst and most frustrating app I’ve ever used. It loads VERY slowly, often timing out. It’s difficult to get information on your order.
WiFi issues
Got as a gift for Mother’s Day but it continuously disconnects every other day not sure what issue is tried disconnecting and reconnecting but issue remains
Connecting my pot
I love that Keurig was there for me this pot was a Christmas gift Almost 3 Christmases ago it stop working and I was going to throw it out thank God i saved my original pot well anyway I found out with Keurig’s help I forgot to change my password on my pot so it refused to work but I’m happy to say it’s up and running again Thank you Keurig!😊
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Stupid app
Drops connections for no reason
WiFi pain
I love keurig but I hate this machine. It is constantly glitching & wont brew bc of error codes
I like
The new Keurig is awesome. Did have a little trouble connecting it to my phone.
Nightmare company
Tried to buy from their website and ended up in an endless loop checkout cycle. Downloaded app to get the same problem. Go to ANY other company for your coffee pods.
K Supreme Plus
Will not stay connected
