Unable to login
Just signed up, can’t login after creating account
Password limited to 16 characters??? What is this 2010?
I can’t even use a standard secure password because there’s a 16 character limit. That’s hackable with a laptop. Sheesh.
Forgot password not working
I forgot my password on the app. I went to the “forgot my password” notification and it does nothing. It doesn’t acknowledge my touch. Turned the app off then on and still the same.
Notification don’t vibrate phone
Notifications changed from text to push notifications and they don’t vibrate phone. Only show up
Why
I am convinced that the people who made this app never had to use it themselves. There is no way anyone could have built this, used or tested it, and thought “yep, this works.” Special shoutout goes to the additional guardian account creation workflow, which has got to be the most frustrating process I’ve ever encountered in an app. If you’re reading this to evaluate app options, do yourself a favor and pick a different app. If you are reading this because you have to use this app for your own children, I’m so sorry.
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