Tired of items not being available
Every week items are not available at this store! Will not renew Boost membership if I can’t purchase the items I need or want! NOT ACCEPTABLE SERVICE.
Doesn’t work for me
I can’t get past the word “next” to select the products I want to purchase. This has been a problem for months. I send messages but never has this problem been corrected. PLEASE HELP.
Shopping made easy
It’s so simple to get the chore of grocery shopping completed
Great service
Shoppers always do a good job and they’re very courtesies and kind
Delivery
Having King Soopers deliver my groceries is wonderful. I don’t have a car and this makes grocery shopping so easy.
Website issues
I have noticed that many of the items I order for pickup suddenly become “delivery only. I can walk into the store and buy them but for some reason they suddenly become deliverable only. I can never add items to my order. It says there’s a problem with my card but there isn’t. It’s the same every time I try to add items.
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Charged Twice
This is the second time this year that King Soopers charged me twice for one order. I think it has something to do with when they substitute something in your cart then the new price and the orginal both are pending in my bank account. While customer service assured me one will fall off in 3-5 business days this is a serious inconvenience as now I have double the amount unavailable in my bank account and customer service says there is nothing they can do nor did they offer me anything for the inconvenience of something that is their fault. Very poor experience.
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Encantada
Súper fácil de usar
Luv my kings!
Great store, great people, great selection!
Pickup Only
I mostly like my Boost
Plan, however, I’ll see a
Great deal on something I use & try to add it to my cart and it says “pickup only” it’s frustrating.
Plan, however, I’ll see a
Great deal on something I use & try to add it to my cart and it says “pickup only” it’s frustrating.
Show me what I am searching for
The app will show me different products even if I search for the exact name of what I want. It would take less time to put my list in if the app didn’t need to show me different things I didn’t search for.
My second home
This is the best King Soopers in the state always stopped always friendly
Pick up
Your staff is so friendly.
I always get exactly what I ordered. Thank You Everyone!!
I always get exactly what I ordered. Thank You Everyone!!
Fresh fruit
Poor fruit choices when ordering via pickup. Things are already over ripe, or way under ripe
Bags
You should add a section where we can request bags so that way we’re not bagging groceries at the time of pick up.
New app awful
Keeps not allowing me to log in. Says authentication error. On both new and old app. Even if I download again. Been happening for weeks. So disappointed. Making my life harder.
Easy Peasy
I like the app. It’s pretty easy after a few orders. However, it can be frustrating when items aren’t eligible for delivery. Overall, I love delivery.
Useless, clunky mess of ads. Shame on you.
Instead of making an app that makes it easier to search for items, deals, and navigate its stores, King Soopers has apparently now chosen to insert “sponsored” garbage literally everywhere. This slows the app down significantly and makes it infinitely less useless than it could/should be, to the point that just the thought of using it makes me cringe.
I am going to start going out of my way to shop at competitors if this app stays like that.
And anyone who gives such an app more than two stars is either a shill, a fake/bot, or a complete idiot….
I am going to start going out of my way to shop at competitors if this app stays like that.
And anyone who gives such an app more than two stars is either a shill, a fake/bot, or a complete idiot….
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Not user friendly
Has gone down hill over the years. Nearly impossible to use. Shouldn’t feel like a second job. Waste of time. Can’t find anything easily any more.
Easy and Convenient
I love using this app. It’s very easy to use. It’s very inconvenient for people who are really busy as I often am. One suggestion would be making it easier to use the app when getting gas. Every time I fill up, I have to search for the section within the app.
