Grosse fatigue / arnaque / voleurs
Nous voulons être dédommagés sur ce serveur!
For nearly two months now, there has been yet another error on the Lockwood server—where we play—at the end of the monthly event. For almost that entire time, the developers have failed to respond to us regarding this issue, which caused some players (myself included) to lose their rankings and, consequently, their rewards—even though money had been invested in the event. They have no regard for the players; the only thing that interests them is the money we spend. If we file claims with Apple regarding problematic purchases, they deem the claims fraudulent and deduct gems directly from players' accounts, even leaving them with a negative balance. I don't like paying only to get shortchanged by developers' errors—mistakes they refuse to own up to or compensate us for! Several players have quit the game because of this error.
We want to be compensate !
Response from developer
Cher Mika, nous vous prions de nous excuser pour la gêne occasionnée. Concernant la transaction, veuillez nous indiquer votre pseudonyme en jeu (cliquez sur « Paramètres » pour l'obtenir). Nous sommes là pour vous aider et ferons de notre mieux pour améliorer la qualité de notre service. Nous prendrons note de vos remarques concernant le système de jeu et les mécanismes de combat, et nous les transmettrons à notre équipe pour une optimisation continue. Merci beaucoup pour votre soutien. Cordialement.
Kingdom’s & Hero’s
DON’T PLAY ..RIP OFF
Response from developer
Dear NB75LION, we apologize for the trouble. We hear your concerns and regret any frustration this has caused. Our team is dedicated to fixing issues like inventory clutter, game bugs, hero release cadence, rule-breakers, and support quality. We value your input. May we ask for your UID? We sincerely want to improve your experience.
incompétence
Response from developer
Greetings Lord, sorry for the inconvenience. To locate your situation quickly, please provide us with your in-game nickname (click the settings-account to get it). We are willing to help you out and will do our best to improve the quality of service. Thanks again for your support.
Проблема
Response from developer
Уважаемый Господь. Что касается упомянутой вами проблемы с учетной записью, не могли бы вы связаться с нами через внутриигровую службу поддержки? Мы рассмотрим вашу проблему как можно скорее. Спасибо за понимание.
