Was ok
But inconvenient to have to turn it in every 28 days with another deposit, and very far away from Irving, had me late rushing through traffic and stuck without any vehicle to leave in but other than that drove perfectly fine thank you
Dirty car
Rented me a dirty car and then all they offered me was a 25$ reimbursement. Lol
Rental
Love how dope it is to rent !
Si uviera 0 estrella se la daría estoy pasando por un martirio
Oro le no le recomiendo lees su contrato de S completamente. Absurdo. Para alquerír su servicio yo rente un vehículo y este di los días más de lo habitual. Luego de varios días el carro se me clavó algo en el neumático. Cuando lo llevo se requirió cambiarlo. Lo llamé a a ello para saber si lo podía hacer o ellos tenía que llevarse el vehículo una persona de servicio al cliente me ordenó reemplazarlo para no hacerle la historia muy larga. La millas no son limitadas tienen límites. Ellos me cobraron por aver cambiado la llantas y ponerle una llantas nueva de mi bolsillo dice que lo vehículo no era impecionado cuando no es cierto cualquier pro Ema fuera de vehículo será cargado y reposabilizado a usted por lo que es una gran estafa nose porque sigue operando con Uber. Ya no ofrecen ninguna garantía la única garantía es que tú pague todo con tu bolsillo y ellos se desligan de todo porque una compañía que no le importa mucho su cliente además de muy caro. Te cobran por cualquier cosas así que si se te poncha una llantas trate que ellos te mande una grúa para que remolque el vehículo no se te ocurra cambiar o reparar la llantas porque ellos los considera daños al
Vehículo si pudiera dar 0 estrella se lo daría. Muy mala compañía mala experiencia no recomendable
Vehículo si pudiera dar 0 estrella se lo daría. Muy mala compañía mala experiencia no recomendable
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App Glitch cancels reservation
The app isn’t the fastest or particularly helpful, but it did work well enough through my first week, my extended week, and up through my second week extension. After that, the glitche deleted my reservation. The customer service team is uncoordinated and inept- they treat each message in its own bubble and do not look up your account or the text thread. It is impossible to call the company or get anyone to call- but they will send you repeated harassing messages. Obviously the later issues are company faults and not a fault of the app- but this ordeal is a result of an app glitch (and hopefully fixed in this brand new update I’m seeing.) Good luck.
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Terrible
I was supposed to turn in the car and communication with them letting them the whole time I get kicked off the platform for being 1 hr late. After being told that it would be fine. Please don’t rent from them they don’t provide good service.
Unlimited miles
Unlimited miles is a lie (BIG LIE)
KINTO Loved Jerry Lee Hines Senior of Jerry Hines SR TV on YouTube
Kinto Car rentals in Texas is very phenomenal marvelous, incredible beautiful, awesome and carries great positive energy for their customers thank you so much from Jerry Lee Hines Senior of Jerry Hines SR TV on YouTube.! ❤️
La peor compañía
Mala atención,mucha diplomacia y jamás te solucionan el regreso de los depósito,no quieren dar comprobante de las milllas que supuestamente te pasas.!!
Sinceramente son abusivos y se roban tu dinero
Sinceramente son abusivos y se roban tu dinero
The best!
The cars are always clean inside and out. It’s extremely easy to log into the app and check out the car and the customer service is always quick to resolve any issues.
Great app
Very convenient
Held Reliable and OverCharged for Faulty Equipment
The tire blew and the spare tire was busted. I wanted to return the car but since the spare was busted they advised me their team needs to tow. Which was going to be $250- out of my pocket + they keep the entire $200- deposit for the new tire.
I was told I was responsible for a new tire. I bought a new tire and put it on the car and they still kept my $200- deposit.
Racking my bill up for the rental to $1600-
That’s also just because I have AAA and had to order 2 tow trucks myself and they also informed me I can’t have my own tow truck return the vehicle.
I’m really upset working with this company.
I was told I was responsible for a new tire. I bought a new tire and put it on the car and they still kept my $200- deposit.
Racking my bill up for the rental to $1600-
That’s also just because I have AAA and had to order 2 tow trucks myself and they also informed me I can’t have my own tow truck return the vehicle.
I’m really upset working with this company.
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Incomplete Submission Process
I need to resubmit my driver’s license but the interface does seem to have a way for me to do that.
Good experience
Very easy to pick up and return vehicle. I like the no contact p/u and return. Just wish they had a location in Santa Rosa, CA
Love
Really cool
SCAM
I rented a car from them and everything turned out fine in the beginning. The car interior was a bit dirty and it already had a smell that I couldn’t get rid of. It was my first and going to be the last time I’ll use them. Prior to end of my reservation, I cleaned the car fully and they proceed to file hidden charges that I was not aware of. I waited 5 business days for them to refund me on their mistake and then they gave me a run around answer.
I advise you to use a different rental company. Hertz is a better option than this company.
I advise you to use a different rental company. Hertz is a better option than this company.
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Poor Vehicles and Predatory Practices for Rideshare Drivers
As a rideshare driver, this is by far the worst rental experience I’ve had compared to Hertz or Avis. Kinto’s vehicles are high mileage, older than advertised, poorly maintained, and visibly worn or dirty inside. Like disgustingly dirty inside. Basic maintenance items like tires and wipers are neglected. Despite this, Kinto charges more than competitors that provide newer, safer vehicles, unlimited miles, and simple maintenance through vouchers at places like Jiffy Lube.
Kinto places a 1,400-mile weekly cap which makes it virtually impossible to earn a living. Any full-time driver is going to exceed that limit and be significantly overcharged. And unlike Hertz or Avis, Kinto forces drivers to return vehicles every 28 days instead of allowing automatic renewals, which creates unnecessary downtime and lost income.
The vehicles are operated through a mobile app that controls locking, unlocking, and starting the car which is extremely glitchy and frustrating. There have been times where I could not get in the car I rented and had to be switched to another car I did not want.
Given the condition of the vehicles and the frequent app problems, you will need to contact support, and when you do, be warned that there is absolutely no common sense whatsoever. Kinto’s biggest issue is their mindset, which becomes obvious the moment you interact with customer service. The company behaves as if it’s doing drivers a favor rather than recognizing that drivers are paying customers and that Kinto’s whole business model relies on these customers. Anyone considering renting should read the other reviews here and on Google before making that mistake.
Previous renters reading this should file complaints with Uber as well as the California Department of Consumer Affairs and the California Attorney General’s Office to review Kinto’s advertising claims and business practices. The fact that this program is associated with Toyota is just downright shocking.
Kinto places a 1,400-mile weekly cap which makes it virtually impossible to earn a living. Any full-time driver is going to exceed that limit and be significantly overcharged. And unlike Hertz or Avis, Kinto forces drivers to return vehicles every 28 days instead of allowing automatic renewals, which creates unnecessary downtime and lost income.
The vehicles are operated through a mobile app that controls locking, unlocking, and starting the car which is extremely glitchy and frustrating. There have been times where I could not get in the car I rented and had to be switched to another car I did not want.
Given the condition of the vehicles and the frequent app problems, you will need to contact support, and when you do, be warned that there is absolutely no common sense whatsoever. Kinto’s biggest issue is their mindset, which becomes obvious the moment you interact with customer service. The company behaves as if it’s doing drivers a favor rather than recognizing that drivers are paying customers and that Kinto’s whole business model relies on these customers. Anyone considering renting should read the other reviews here and on Google before making that mistake.
Previous renters reading this should file complaints with Uber as well as the California Department of Consumer Affairs and the California Attorney General’s Office to review Kinto’s advertising claims and business practices. The fact that this program is associated with Toyota is just downright shocking.
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car rental
the app really sucks and i haven’t even gotten to rent my car yet. i’ve taken a dozen photos with my driver license and my shoulders in the frame to make sure it’s me that is renting the car, but every photo has been rejected. this app is so stupid. i’ve even had someone take it for me and it’s still rejected. i really don’t think this app is worth it, at this point id rather rent through enterprise.
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Over charge
They keep trying to find any little reason to charge me extra money, also want to charge me for a new tire due to the tire popping from normal wear and tear
Not worth it anymore
Used to be a very good app to drive Uber with their cars. It’s become very expensive now. Unreliable booking. The car may not be in the location or even available after you book. The customer service is automated and asks very unhelpful questions if you are in a bind. “Can you send me photos that show the car is not there?” What? They refuse to come up with a system to let you use a key fob and Bluetooth to lock and unlock can be unreliable often too. Very sure that have stiffed me on returning the deposit for my last (absolutely will be my last) rental with them. They had no problem charging .79 for a late fee, but the remainder of what I’m owed for the deposit never arrived. Don’t use this app.
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