App broken
No longer allows me to change the free hour time. The area that allows this or completely blank.
Needs more optimising!!!
Update 21st April 2026
After an update to “squash bugs” it’s added more!
Cannot see or change your Hour of Power, its poorly displaying pages as tabs are now cut off and pages will not scroll up to display info.
It STILL CANNOT display simple info like average daily usage or estimate a bill based on past usage.
In all honesty…….DELETE the app. Use a browser and add a bookmark to your home screen!
To the developer of the “app”…TEST your updates before you release them
Original review (3 stars)
So the app does everything you need it to do.
It shows your current bill / power usage etc.
You can make changes to your account whether that be the Hour of power, billing period or receive notifications when balances drop below a level.
It contains info on how “green” the power is and carbon insights which is not very helpful.
Also shows info if you have broadband or mobile with them BUT it would be nice if you could remove these tabs (if they are not applicable) especially on the iPhone app as screen size is limited and to have annoying tabs in the way does not help.
One thing the app does not show (for power) is an estimated bill based on current usage. Other companies offer this and it is helpful.
However the iPad and iPhone apps don’t seem to be optimized to fit the screen properly.
The iPad changes to a Landscape orientation.
If I go into the Insights section and choose Download Power Usage, the screen does not fit the screen and certain buttons are lost at the bottom, If you scroll up the screen will bounce back making any buttons (that might be required) to disappear again. It will not stay in place. This is more promidant if you have past history in the usage records
This also happen on the When to Pay section.
Changed my preferred date but the Update button is hidden. There’s no way to scroll up to revel it !!
The same with the iPhone app. This retains a Portrait view but again things are not centred in the screen and buttons go missing.
And some of the text around the graphs are so small that you will need to use the magnifier tool.
After an update to “squash bugs” it’s added more!
Cannot see or change your Hour of Power, its poorly displaying pages as tabs are now cut off and pages will not scroll up to display info.
It STILL CANNOT display simple info like average daily usage or estimate a bill based on past usage.
In all honesty…….DELETE the app. Use a browser and add a bookmark to your home screen!
To the developer of the “app”…TEST your updates before you release them
Original review (3 stars)
So the app does everything you need it to do.
It shows your current bill / power usage etc.
You can make changes to your account whether that be the Hour of power, billing period or receive notifications when balances drop below a level.
It contains info on how “green” the power is and carbon insights which is not very helpful.
Also shows info if you have broadband or mobile with them BUT it would be nice if you could remove these tabs (if they are not applicable) especially on the iPhone app as screen size is limited and to have annoying tabs in the way does not help.
One thing the app does not show (for power) is an estimated bill based on current usage. Other companies offer this and it is helpful.
However the iPad and iPhone apps don’t seem to be optimized to fit the screen properly.
The iPad changes to a Landscape orientation.
If I go into the Insights section and choose Download Power Usage, the screen does not fit the screen and certain buttons are lost at the bottom, If you scroll up the screen will bounce back making any buttons (that might be required) to disappear again. It will not stay in place. This is more promidant if you have past history in the usage records
This also happen on the When to Pay section.
Changed my preferred date but the Update button is hidden. There’s no way to scroll up to revel it !!
The same with the iPhone app. This retains a Portrait view but again things are not centred in the screen and buttons go missing.
And some of the text around the graphs are so small that you will need to use the magnifier tool.
Show more
In support of Capcomnz review 3 Mar.
I would like to know why your power useage graph is not current to the hour /day. It appears to be 2 days behind. That is too long and difficult to estimate.
Potential but falls short
It’s handy having reminders for payment or hour of power - but frustratingly I cannot pay through the app as it never loads it just continues to load and load. I need to delete the app and then pay through the website. Shouldn’t be hard to fix this and then it would be a solid app
Freezes all the time
I nearly each time have to switch my phone off and restart to get app to work, really annoying
