Kiwibit User Reviews

Customer Experience

Positive experience55.3% of reviews
Neutral7.9% of reviews
Negative experience36.8% of reviews

~ Based on 38 written reviews from the US App Store.

Is Kiwibit Safe?

Kiwibit appears safe based on user ratings. AppsHunter Safety Score for Kiwibit is 98/100.

This assessment is based on 2,101 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.2% of ratings point to a safe experience
0.7% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 2,101 App Store ratings for Kiwibit.

Is Kiwibit Legit?

Kiwibit appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Kiwibit is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I don’t recommend it !!!

When we acquired it it didn’t say an extra charge, after a while we didn’t have access to the cameras, they asked us for a monthly payment. I don’t recommend them.

Amazing customer service

Quick awesome Customerservice. Would highly recommend a purchasing from them.

Software is terrible and expensive

So far it has told me a house finch is a raven, a blue grosbeak, and a warbler. It can’t recognize a house sparrow. It can’t recognize a squirrel. The software is useless. I have to correct it more than it gets right. Do not spend money on this software unless you know nothing about birds and want to see a bunch of incorrect detections.
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Kiwibit Video Bird Feeder

I purchased the above video bird feeder for my husband and me. We absolutely love it. The ease of the setup was amazing. The camera quality is great. The wide angle camera is far superior than my last video bird feeder. Highly recommend.

Soycam

Not clear for the moment if it’s a spycam/scamcam

Weird unnecessary AI features

The app was good and well designed until recently, they replaced the section where you could easily sort through dates and time stamps with a "feed" that AI generates stories for every bird captured. It's unnecessary, repetitive and honestly pretty annoying. The app feels clunky and it seems like these features were just added for novelty. The new updates have made me want to avoid looking at the clips from the day altogether, which is frustrating since that's the main reason I bought the product.
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Response from developer

Dear User, thank you for sharing this. We’re sorry the new Feed and AI stories have made it harder to find and enjoy your clips. We understand how frustrating that is. If you could contact us at support@kiwibit.com or through Account > Request Help in the Kiwibit app and share more details, we’d greatly appreciate it. We’ll be here to assist.

Birds

Love my bird feeder. Watching the many types of birds is so thrilling.

Don’t like the new update

Disappointed with the new update. Can I go back? I want to stick to simplicity. I don’t need an over exaggerated AI description of what the bird is doing. It’s eating. Other than that, I really enjoy my bird feeder and have had great customer service.

Response from developer

Dear User, thank you for your feedback and for your kind words about your feeder and our customer service. We’re sorry the new update wasn’t what you expected. If you could contact us at support@kiwibit.com or through Account > Request Help in the Kiwibit app and share more details, we’d greatly appreciate it. Our team is always happy to help.

Superb Customer Service

Woodpecker destroyed the lens to my bird feeder camera and Kiwibit provided me with a new replacement camera! Great customer service and support!!

The new update sucks

I enjoyed checking the total number of birds that visited each day to see if there was any sort of pattern. The new update doesn’t let you do that without doing a bunch of gymnastics. Whose stupid idea was this???

Changed Activity to Feeds

Used to be able to see number of visits. Update changed that to AI generated description of what I’m seeing. Since 90% of what I see are cardinals it’s a bit repetitive. We get over 100 visits per day. I use the count to set recording frequency and timing. Data no longer available so have to count manually
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app down

for no reason this app kicked me out overnight, and support isn’t available until TUESDAY and it won’t let me log in to my account and is giving me false network errrors. what a useless system. what is support even there for? now i won’t be able to use my feeder for days. thanks!!!!

Kiwibit bird feeder

Super easy set up. Amazing camera clarity. Love the app.

Great update!

Newest update restored the option to manually identify birds. This rules! Five stars again.

App could be better

Love the bird feeder but the app has issues. Keeps losing the connection to the feeder and is very slow and choppy. Hopefully there will be a update soo

Dumb update

Newest update got rid of the option to manually identify birds. This sucks.

Bird Porn

Awesome birdfeeder great video and pictures

Could be great

I was excited to use my video bird feeder but the app does an extremely poor job of identifying bird species. Very rarely will it identify the type of bird. I have common species coming to my feeders so I was expecting this feature to work.

Response from developer

Dear User, thanks for your feedback. We're sorry to hear the bird species identification hasn’t performed as expected, especially with common birds. We’re continuously working to improve this feature to enhance accuracy. Please contact us at support@kiwibit.com or in-app via Account > Request Help so we can assist you further.

Bird feeder

Easy to set up

My Kiwibit

Soothing