So excited but so glitchy
Response from developer
Thank you so much for your kind words! ❤️ We’re really sorry you experienced these issues. This review is from an earlier version of KMA, and we’ve made many improvements and fixed a lot of the issues since then. We’d really love for you to give KMA another try! Please contact us at team@kmaarabic.com and we’ll be happy to help you personally. We really appreciate that you wanted KMA to work, and we hope we can give you the experience you were looking for!
Careful.
Response from developer
Thank you for sharing your experience and for bringing this to our attention. We really appreciate your feedback. ❤️ We’ve recently changed KMA so that there is now a free version and a paid version, making it easier for learners to use the app without having to subscribe. We’re always working to make the experience clearer and better for our learners, and your feedback genuinely helps us improve. Thank you for giving KMA a try!
Unclosable screen
Response from developer
Thank you for explaining the issue, and I’m really sorry about this — I understand how frustrating it is to repeat the lesson and still get stuck on the same screen. This is not the expected behavior, and we’d really like to fix this for you as soon as possible. Could you please contact us at kmateam77@gmail.com? Also, it would be very helpful if you could send us a screenshot or a short screen recording of the issue, so we can better understand what’s happening on your side. Thank you for your patience — we’ll make sure to resolve this quickly 🙏
Broken
Response from developer
I am very sorry for the frustration. As the owner, I want to personally apologize for the 'blank screen' and the technical issues page being down. We hit a temporary server error at the same time as a subscription bug in version 1.2.7. The Good News: We have fixed both! A new update will be live in the App Store in 3 days to solve the blank screen issue permanently. I’d like to make this right by gifting you one extra month of premium access for free for the trouble. Please email me at kmateam77@gmail.com with a screenshot of your review. I will personally ensure your account is set up so you can continue your Egyptian Arabic lessons smoothly. Thank you for your patience!
