What’s the point!
Doesn’t work well on the latest iPad
Response from developer
Thank you for your feedback. We're sorry to hear the app isn't working as expected on your iPad. We're investigating iPad compatibility issues. Please contact your admin with your device details and a detailed description of the issue so they can escalate to our support team. Alternatively, please contact us via support@knowbe4.com.
The Insider Man series is too good!
Useless
Response from developer
Thank you for sharing your concerns about our KnowBe4 Learner App. We appreciate your feedback and take security seriously. It's important to note that using our app requires a secure authentication process. When you first installed the app, you should have: * Received a valid invitation from your organization's admin * Used a verified email address that matches your organization's records * Completed a secure email verification process Once these steps are completed, the app leverages your device’s security features to maintain your authentication status. This feature eliminates the need to enter your password each time you access the app, ensuring a seamless yet secure experience. We would like to understand more about your specific situation to ensure our security protocols function as intended. Please contact your organization's admin for assistance and provide additional details about how you initially accessed the training. We are committed to working together to address any concerns.
We do it right because we do it twice
Thanks for making me look like a liar Knowb4. Know this before you waste your time. screenshot your completions this thing is buggy as L.
Application
Video playback is hit or miss
This is great to give easy access to users
Login doesn’t work!!!
Poor design made by a 5 year old
What’s bad? Being timed out 24 minutes into a 25 minute video then having to rewatch the entire 25 minute video again. The same goes for any quizzes that are interrupted. You have to start all over again instead of resuming where you left off.
The screen is incredibly small with no way to zoom in or enlarge the screen to press a true or false button with a normal-sized finger resulting in tapping screen 20-30 times before it acknowledges your response.
Whoever was paid to make this abomination of an app should return the money they were paid and change careers because it’s painfully obvious you have zero idea on how to make a legitimately functioning app.
Response from developer
Thank you for taking the time out of your day to leave feedback and for being a KnowBe4 customer. We strive to provide an excellent customer experience and would like to learn more about the issues you are running into. Please share more information about the issue with your Customer Success Manager so that we may properly address this and work towards a resolution.
App doesnt launch
Nice layout
App is pointless if it doesn’t save your log in details.
Great app
All my security awareness training in the palm of my hand
Awesome!
If your company uses KnowBe4, then downloading this will make your life much easier 👏
