KONG Club User Reviews

KONG Club
KONG Club
Vet24seven, Inc.

Customer Experience

Positive experience63.0% of reviews
Neutral0.0% of reviews
Negative experience37.0% of reviews

~ Based on 27 written reviews from the US App Store.

Is KONG Club Safe?

KONG Club appears mostly safe based on user ratings. AppsHunter Safety Score for KONG Club is 73/100.

This assessment is based on 37 user ratings, with an App Store average of 3.7/5.

Safety Analysis

67.6% of ratings point to a safe experience
0.0% of ratings suggest some concerns
32.4% of ratings point to a risky experience

~ Based on 37 App Store ratings for KONG Club.

Is KONG Club Legit?

KONG Club is no longer available in the App Store. AppsHunter Legitimacy Score for KONG Club is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Can’t even sign up

The app or the website won’t let me sign up and get a subscription. When hitting the get started button. It takes me to the log in and won’t go anywhere from there. The website is the same way. Trying to give them money for the product and service they’re provide but can’t log in if I don’t have a account. So I can’t sign up without a log in. Crazy
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Loved it until they removed the boxes

My dogs loved getting their monthly Kong box, which were well worth the money spent. Once Kong stopped sending them out, I cancelled. I used the app regularly, but without the monthly box, I lost all interest. 😢

Sad Change

I write this review after finding out there will be no more boxes after february. I loved both the app and the actual things I got out of it. The boxes were amazing and me and my dog will be missing them. Customer service A+, quality of toys and treats A+, vet help A+. Never tried their lifestyle coach thing. So yes, I give 4 stars as they will no longer be doing the monthly box. Will not to subscribing to the new version ☹️.
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Crashes

App crashes every time I open it.

Crash

Keeps crashing. Can’t even open it.

Glitchy

App is unusable. Kicks me out every time.

App doesn’t work

App crashes every time you try and use it. Can’t track or update anything without it. Unfortunately will have to cancel our new subscription

2 stars

Ive always loved the product, but the app keeps glitching kicking me out

The app

The app is awful. I downloaded it and it won’t even open. I deleted it and it seems like it is the only way to ‘join the club’

Great products but unstable app

I love the Kong products and the Kong club, but, over the past week, I’ve had to delete the app three times and re-download it because NOTHING happened when I tried to open the app. Disappointing.
I would have given it 1 star, but when I actually can open it, I love the content!

The boxes are 10/10

The boxes are the absolute best! I’m so excited to get them every month! Me and my dogs love it!!

Great for pet parents!

This is a fun way to get fresh new toys for my pets every month even when I am busy and don’t get around to the store. It also introduces me to new products that I didn’t know existed- and turns out I really like them!

Great products and valuable services

Okay so the toys that come in the box are amazing. My dogs get so excited every time their box is delivered. They literally do circles in the kitchen until I open it. Not only do you get the toys but you also have access to chatting with a veterinarian. This was an added feature that I found super helpful when my baby girl started coughing late at night. I highly recommend this app!
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My favorite app!

I love this app so much for my sweet Franklin!

My pets love Kong Club!

Our dogs and cats love their monthly subscriptions full of toys and goodies! And as a loving pet parent, I love having the amazing support and guidance from experts at my fingertips!

LOVE KONG CLUB

We love getting our new toys every month!!
It’s been so nice working with the team at AskVet to help with my dog’s behavior issues! Totally recommend joining!! 💚

Highly recommend!

Awesome products and awesome service; can chat with a vet at any time 24/7!

We love Kong Club!!

So excited to have something fun to look forward to every month with my pup! We love Kong products and the AskVet service!

Wonderful Experience!

I’ve had a great experience with KONG Club! I love the toys and treats for my pups and it gives me the piece of mind to know I am doing right by my furry friends. I have the support I need 24/7! I highly recommend this service!

Access to veterinary guidance 24/7

Tremendous peace of mind being able to reach out to a veterinarian any time of day or night. And the monthly box is awesome!