Andersen A2 charger
This app is so bad same as the the charger I have issues all the time with it.
Doesn’t work. Wasted my time.
Tried two different networks, two different devices and no joy….Gave up. Sort it out Andersen.
Pleasure to use
Works really well
Terrible app’
I’ve now had the Andersen unit for approximately 8 months. The unit itself is a great looking, study box and conceals the unsightly cable and plug when stowed.
The app’ unfortunately, for such an expensive, premium product, is woeful. On several occasions I’ve woken to discover the car has not charged. Some days it works just fine, some days it doesn’t work at all, even when settings and schedules remain unchanged. I have no confidence in the reliability of the app’.
How is it that the physical product is so good but the software behind it so bad? The company have been aware of these issues for years and have done nothing to address it.
Think twice before spending £1.5k on this fancy wall ornament. Other products are half the price and have a better app’.
The app’ unfortunately, for such an expensive, premium product, is woeful. On several occasions I’ve woken to discover the car has not charged. Some days it works just fine, some days it doesn’t work at all, even when settings and schedules remain unchanged. I have no confidence in the reliability of the app’.
How is it that the physical product is so good but the software behind it so bad? The company have been aware of these issues for years and have done nothing to address it.
Think twice before spending £1.5k on this fancy wall ornament. Other products are half the price and have a better app’.
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latest update (updated review as support fixed)
has broken the scheduler (not good when on octopus agile), reporting and now whilst the car does charge the app no longer recognises the car as being plugged in. The system is now useless other than as a plug in and charge manually box and is the most expensive on the market. When will you fix this?
update: I contacted support and Rachel asked for some info about my charger (screenshot from app was enough) she was able to make changes on their side and full functionality has returned …. so support sorted it out quite quickly … this I recommend anyone with issues contacts them … however this shouldn’t really happen on the first place hence 3 stars at this point
update: I contacted support and Rachel asked for some info about my charger (screenshot from app was enough) she was able to make changes on their side and full functionality has returned …. so support sorted it out quite quickly … this I recommend anyone with issues contacts them … however this shouldn’t really happen on the first place hence 3 stars at this point
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