KOVIET User Reviews

KOVIET
KOVIET
SHENZHEN HUIYI TECHNOLOGY CO.,LTD

Top reviews

App quit working

The app stopped working yesterday. Tried to remove and reinstall and still nothing.

App needs an update

Switching between 24hr and 15days lags and sometimes doesn’t work. Also, if you press the settings key, it erases your history.
Also, the temperature range is limited, it should adjust to the range where the unit is.
Hope to see an update or some improvements.
Machine works great.

Can’t even login

Can’t log into the app. Created a username and password. Attempted to use it and it states username and password don’t match then prompts you to reset it. Reset it and tried again. Same issue. Attempted several tries and it will not let you log in.

App for AC

I’m obsessed with the new AC and ability to control it from the KOVIET app. I have never had any issue with the app force closing, freezing, etc. the app is simple and easy to control my AC.

Nice

I’m confused by the bad reviews. I was able to connect my ac to my wifi and Alexa and everything works great. I can see the usage and the temperature in the room. Pretty helpful

Soooo bad!

I never even got into the app. Just a total waste of time.

Response from developer

Hi Bellsky, sorry for the rough experience, that's not what we want for anyone. We're working on improvements and would love to help get the app running. Feel free to reach out, we're here to make it right: Call us at 1(855)358-5888 (Mon–Fri, 9am–5pm PST) or email support@ikoviet.com

Doesn’t work

Zero stars aren’t an option… doesn’t connect to wifi. Registering the app reveals ghost fields when trying to set up password. This is likely the most useless app ever.

Response from developer

Thanks for your feedback and sorry for the trouble. Our team is already working to get this fixed ASAP. Need help? We're here for you. Call us at 1(855)358-5888 (Mon–Fri, 9am–5pm PST) or email support@ikoviet.com.

Can’t connect

For some reason they have a restriction set for the WiFi password - I clicked my WiFi network and entered my password, which contains upper and lowercase letters and special characters. For some reason the developers believe that these should not be allowed (it works to get my other devices connected!) so it won’t even TRY to connect- the app just knows that it’s wrong and won’t let me proceed. Guess I won’t be using the app to control my AC unit.
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Response from developer

Thanks for bringing this to our attention , and we're sorry for the trouble. Our team is already working to get this fixed ASAP. Need help? We're happy to walk you through a solution. Call us at 1(855)358-5888 (Mon–Fri, 9am–5pm PST) Or email support@ikoviet.com.