Ridiculously expensive with repetitive words
App not working properly
Up until recently I was very happy with the app but it now has developed some issues :-
• I no longer get the weekend games to accumulate points
• The app had 3 empty boxes but only gave me 1 letter.
• I have played a number of games but wasn’t awarded the points for achieving 5 words.
There could be more issues that I’m not aware of. This morning I set my subscription to expire on next renewal (ie March 2027). When the app is fixed and working as it should, I will reset it to renew as I love playing this game. I look forward to hearing from you.
Thank you
Rita Fletcher.
Response from developer
Hi, thank you for your feedback. We are sorry to hear you experinced these problems. Our developers are fixing the issues you have listed, so you can expect a new version to be available very soon! For anyone affected by the issues, we kindly ask you reach out to our support team (kryss@kryss.app) and we will compensate you plenty for any trouble you have experienced. Best regards from the Kryss Team
I love the game but …
Too expensive
I need help
Одна звезда за задумку
Game crashes
2/24…are you ever going to fix this or do I just never play it again? I can’t submit any sort of “help” ticket so I have to rely on this “review” to communicate and clearly no one reads them. I’ve probably lost about 50 games now since I can’t collect my 5 daily games.
6/12..The amount of ads are ridiculous plus they’re invasive. Using up my games and then deleting app. If you charged $1 a month to get rid of the ads, I would pay that. But your monthly prices are stupid.
12/31/25.. CRASH CRASH CRASH CRASH CRASH
1/4/26.. CRASH CRASH CRASH CRASH CRASH CRASH CRASH. EVERY. SINGLE . DAY. REALLY TRYING TO USE UP MY GAMES BUT CAN’T GET INTO THE GAME TO DO THAT.
7/2026 CRASH CRASH CRASH CRASH FOR LAST 2 WEEKS OR SO.
Kryss game
But I hate how they changed it lately, they grap your game board. Even if you are invited to a game ,
And than they push you to buy game boards .
Very disappointed!
Way to many adds , very hard to get rid of them .
Too bad, this is not fun anymore!
Response from developer
Hi and thank you for your review! Thank you for your feedback! Fortunately, if you need to change you username, you can reach out to our support via email kryss@kryss.app and we will help you! It would mean a lot to our team if you'd be willing to raise your rating, as it helps us grow and improve! 🙂
Love the game idea but the actual play sucks for the quick play games.
Kryss
Great, BUT….
My second problem is related to the first. When I try to watch videos to earn more game boards I will get through the whole ad and get kicked out.
Please fix these bugs. I play every day on my iPad. I have deleted many apps in hopes that these problems were on my end, they are not.
Response from developer
Hi M. Freed, and thank you so much for writing to us! Our team is glad that you love our game, and I'm sorry that you faced these issues with Kryss, affecting your gameplay experience. Please, reach out to our support via email (kryss@kryss.app), as I am sure that we can resolve them, as well as provide a compensation for the missed game boards! 😄
Used to love this game
Not to mention: any time I play a quick play game, the opponent always suspends the game on their turn, which gives them an additional 2 minutes to contemplate their turn. It’s unfair and frustrating when I have to sit there staring at my phone for 2 minutes ever turn
Response from developer
Hi Maileykaye, thank you for writing to us. We truly appreciate your candid feedback about our pricing structure. To keep Kryss up, running, and free for our massive community, certain price points are a necessity. However, accessibility is incredibly important to us. Our team is constantly building out fresh daily missions, engaging weekly events, and free daily boards so our users could play freely. We'll make sure your feedback about subscription costs gets right to our developers!
Love this game
I Love This Game !!!
Can’t sign in with my new phone because I can’t remember my password
Mon jeu!
C
Response from developer
Hi Flowerpot123456! Thank you for your review! I'm sorry that your experience with Kryss has been affected by our advertisements. Unfortunately, our game requires these ads to keep running for free for our users. I hope this is understandable, and it would mean a lot to our team if you'd be willing to raise your rating, as it helps us improve! 🙂
No support available
Response from developer
Hi GadgetGoddess, thank you for writing to us and informing of the link's malfunction! Please, reach out to our support team via email (kryss@kryss.app) with describing the issue you're facing with Kryss, and we will help you resolving it! Knowing this, it would mean a lot if you'd be willing to raise your rating to help us improve! 🙂
Fun But…
Response from developer
Hi TayTay, thank you for writing to us! I'm sorry to hear the the fun of Kryss has been affected by the ads. The ads you're describing go against our policies. Please, reach out to us via email (kryss@kryss.app), and we will guide you on how to prevent yourself from seeing them again. Knowing this, it would mean a world to our team if you'd be willing to raise your rating! 😄
Kryss Review
Response from developer
Hi West Coast Eve, thank you for writing to us! I'm sorry that you faced this issue with our ads. Please, reach out to our support via email (kryss@kryss.app), and we will guide you through the process of blocking these ads, along with providing you a compensation fort his trouble. Knowing this, it would mean a lot for our team if you'd be willing to raise your rating. 🙂

