Worst Experience after the New Release
The Awatar 2.0 release is such an idiotic update....there is no option for login but except the Text saying Login to continue....Why dosent the developer use their brain and create a simple usable app? If the person is already registered then automatically redirect to the login page not the registration page....How did u guys even get hired ? Compelte Idiots! I wish i could give review in Negative!.
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Best service provider in India
I have been booking tickets from last 12 years and it’s best service provider. And app is not bad as well.
Bugs in payment menu
QR payment doesn’t work on mobile app since you can’t scan, why give such a payment option on the mobile app? Even worse, the app doesn’t go to an alternative payment screen and is stuck there. What kind of UAT was done if you couldn’t get these basic things right before launching? Or was the app developed by college students?
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Reliable E-Mail Notifications
I like getting my ticket info and updates directly in my inbox. It keeps me informed, especially when my trip details change at the last minute.
Feedback System Works Well
I had a suggestion about bus cleanliness and dropped feedback through the app. Within a week, I noticed improvements, which shows they actually listen.





