Bugs in payment menu
QR payment doesn’t work on mobile app since you can’t scan, why give such a payment option on the mobile app? Even worse, the app doesn’t go to an alternative payment screen and is stuck there. What kind of UAT was done if you couldn’t get these basic things right before launching? Or was the app developed by college students?
Show more
Reliable E-Mail Notifications
I like getting my ticket info and updates directly in my inbox. It keeps me informed, especially when my trip details change at the last minute.
Feedback System Works Well
I had a suggestion about bus cleanliness and dropped feedback through the app. Within a week, I noticed improvements, which shows they actually listen.
Payments Without Trouble
Paying through the app is simple and secure. No worries about cash or waiting at the counter. It’s a smooth experience for everyday travelers like me.
Quick Ticket Cancellation
Sometimes plans change, and cancelling tickets used to be a hassle. With this app, I can cancel tickets quickly and get notifications about my refund status.
