Do not Trust
Kucoin stole my family and our extended families entire savings and ruined us in 2021. We tried to call and email them and even were going to fly to their headquarters but we got no one to help us. Do not trust them, we are working on a case to get justice.
Unable to withdraw funds
I’ve had a Kucoin account for about 7 years. I funded the account easily and had a great time using their good range of services for years.
Recently though I wanted to withdraw some funds from the account, and they have refused to let me do so. They have quoted security concerns but I used a password and two different 2FA methods to login to my account and attempt the withdrawal. Their customer service team are disinterested and sloppy and ask for nonsensical things.
The current goose chase is them asking me to take screenshots from one of my other exchange wallets showing a specific transaction from 2021. Neither Kucoin or the other exchange offer a transaction history that far back…
This is all despite the transaction being relatively small ($2k) and me having done much larger transactions ($9k) in the past without any issues.
Do not fund an account on Kucoin with more money than you can afford to lose. They are unregulated and can restrict access to your own funds at will, without reason. Beware.
Recently though I wanted to withdraw some funds from the account, and they have refused to let me do so. They have quoted security concerns but I used a password and two different 2FA methods to login to my account and attempt the withdrawal. Their customer service team are disinterested and sloppy and ask for nonsensical things.
The current goose chase is them asking me to take screenshots from one of my other exchange wallets showing a specific transaction from 2021. Neither Kucoin or the other exchange offer a transaction history that far back…
This is all despite the transaction being relatively small ($2k) and me having done much larger transactions ($9k) in the past without any issues.
Do not fund an account on Kucoin with more money than you can afford to lose. They are unregulated and can restrict access to your own funds at will, without reason. Beware.
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Useless app
Worst exchange
Can’t even get into my account , then they send me messages to log into account because if I don’t they will sale some because of dormant fees! WTH, do better !
Sign up problem
Why is the app not letting new users to sign up?
Try and fix up
Try and fix up
