Useful
I use it for my elderly mother that sometimes forget to lock the door. 👍
Nice lock
It is a nice lock, but does give me issues now and then. It’s worth it with the features it comes with though.
Battery change ends your use of the device
DO NOT BUY!!! As soon as you change out the batteries, you’ll lose the connection and be unable to ever resolve the issue again. It will say the device is already connected, then tell you you need to install the device over and over. Poor functionality. Non functional. Very frustrating. The engineering behind this need a LOT of work.
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No no no! App is so glitchy and horrible to use.
Get ready for hours of trying to install this if anything goes wrong and the app can waste hours more.
Persistent app and lock errors
Kwikset Halo Plus lock installed without issue. Door frequently loses Wi-Fi connection in area with strong WiFi signal. Door sensor frequently reports open when door is closed. Recalibrated successfully and issue still exists.
Customer service does not respond to emails or phone calls.
Do better Kwikset.
Customer service does not respond to emails or phone calls.
Do better Kwikset.
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Great app!
We love having our auto-lock deadbolt. The app makes it easy to remotely lock and unlock the door, set the amount of time to leave it unlocked before auto-locking, or temporarily turning off the auto-lock feature when needed for maintenance workers. It also lets us know when the battery is running low so we don’t go without it.
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Locked out of Account + Doorknob
So when I login, it texts me a six digit code. I’m not prompted anywhere to enter this code. All it shows is “add a home” I go to add a home and it says my “connection is not good”
I’m writing this review standing in the exact same place. Can’t even delete my account because they have to e-mail me a code, and go figure, it doesn’t work. They very clearly have not worked out all the scenarios their users can be in.
I’m writing this review standing in the exact same place. Can’t even delete my account because they have to e-mail me a code, and go figure, it doesn’t work. They very clearly have not worked out all the scenarios their users can be in.
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Exceeded every expectation
The Kwikset Halo Smart lock exceeded every expectation and has been perfection from start to finish. From the ease of installation, to the modern look, to the seemingly endless options, I really couldn’t ask for anything more when it comes to a smart lock. If you’re on the fence about purchasing a Kwikset Smart lock hopefully this and others will be what you need. I’ve owned several different brands and I can honestly say I would never recommend anything other than Kwikset, they are hands down the best.
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Too nosing
Too nosing
Cannot get to work with new phone
Does not seem work work with my 18 Pro for some reason. I have tried to get the app to work and keep getting errors. It lets me sign into my account but it doesn’t show my lock, and I get an error trying to enable Face ID and a similar error trying to add a home (trying to start from scratch).
Failed to Add Home
An error occurred while processing your request. Ensure that Wi-Fi is turned on with an active internet connection or cellular data is enabled. Please try again later.
I am on WiFi (and even tried using their AI chat support to find a solution on internet) but there seems to be some software issue I can’t overcome
Failed to Add Home
An error occurred while processing your request. Ensure that Wi-Fi is turned on with an active internet connection or cellular data is enabled. Please try again later.
I am on WiFi (and even tried using their AI chat support to find a solution on internet) but there seems to be some software issue I can’t overcome
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Kwikset keypad - Game Changer!
Game changer! Very easy to share temp codes with others. We liked it so much we bought a second one.
Smart lock
So convenient love it
Brad’s Garage
Lock works well….I like it!!
Luv this device
I luv having this lock. It works so well for our home. I can check the status of the deadbolt anywhere. Then lock or unlock whenever I need to.
BATTERY KILLER!!!!
not sure what happened, but recently it’s been killing my battery nonstop! Constantly running in the background! Developers please fix ASAP!!!
The best of the best
Easy to use
Battery sucker! ~20% of battery in the background
Features wise it is okay but consumes a lot of battery and sometimes its lock functionality doesn’t work. It keeps spinning!
I have enabled auto lock when I am away from home feature and it is running almost all day in the background which doesn’t make sense. Mostly this is what causing the battery drain!
Also it has used 10gb of data in the background which is suspicious!
Please fix.
I have enabled auto lock when I am away from home feature and it is running almost all day in the background which doesn’t make sense. Mostly this is what causing the battery drain!
Also it has used 10gb of data in the background which is suspicious!
Please fix.
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Best app for easy use
Love this app! We feel safe and secure from afar. Can add codes easily, see if the door is open and lock from wherever. It’s the best
Sudden Battery Drain
Latest version of the app has introduced significant battery drain through background processes. Please look into this
Waste of money
Not worth $200 for you to only be able to Bluetooth standing in front of it. I cannot even unlock the door from my bed for my children when approaching the front door, can't unlock the door from the car if it's raining because of the range. The range says one thing, but you literally have to be standing in front of it. I'm returning it this morning once I have someone home to uninstall and can sit and watch my house so I can make the run.
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