Kwikset User Reviews

Kwikset
Kwikset
ASSA ABLOY AMERICAS RESIDENTIAL INC.

Customer Experience

Positive experience47.5% of reviews
Neutral12.8% of reviews
Negative experience39.7% of reviews

~ Based on 522 written reviews from the US App Store.

What users say

Is Kwikset Safe?

Kwikset appears safe based on user ratings. AppsHunter Safety Score for Kwikset is 97/100.

This assessment is based on 48,435 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 33,600 App Store ratings for Kwikset.

Is Kwikset Legit?

Kwikset appears to be a legitimate app. AppsHunter Legitimacy Score for Kwikset is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Battery life

Battery drains in less than 3 months.

Worse Locks

They were ok but within 9 months they started dropping lock codes, unable to program code, must be in front of the door to program a code (definitely not what I paid for) EVERY TIME WE CONTACTED SUPPORT THEY SAY FACTORY RESET! GUESS WHAT LOCKS WILL NOT PERFORM A RESET. Really keep looking for another brand!
Show more

Excellent

My daughter recently locked us out. The app allowed me to get in my home. Perfect for mishaps

Reliable and easy to use app

Great app. Works well for set up and daily usage.

Love the convenience!!!

My front door lock hasn’t failed me yet! Having control through the app has definitely been a game changer for my family.

Incredible!

A long awaited feature to this already excellent app has been added …. Apple Car Play has made this so much more convenient. We now have these on every door including the basement ….. they just work and their support are always helpful.

App is Incredible

i absolutely love it I log onto you use it every day 24 seven it is a very good app and the developers work must've worked very hard on it. Yippee.

Security lock

Excellent I love it

Nice

It’s very convenient. The only down side is that it’s loud to lock and unlock.

Easy to used

Excellent app 100% recommend

Nothing but bugs with lock and app

Firmware update. Instant Bluetooth error on all devices. Bluetooth enabled and allowed in settings, doesn’t work.

Matter just stopped working so had to put the lock in normal cloud mode to use it. All other matter devices work.

Lock has jammed twice without any tightness at all. Fortunately have a key hidden which worked easily.

On and on. Bad product. And kwikset is increasingly making bad locks. See lockpicking lawyer if you have questions. Stay away.
Show more

Lock

I love this app

So easy

App is so easy to use!

Highly inconsistent

I'd recommend shopping around, the brand makes you think leader in industry but their app is very buggy. Frequently logs out, can't connect or jams. If your lock isn't buttery smoothe you will either burn thru batteries or jam all together

2 stars because.. they do offer features I enjoy like proximity lock/unlock. Unlocks when I'm pulling up the drive.
Connects to my car play too
But I'm constantly nervous wondering if my house is safe.
Service is free(for now)
Show more

Worked great for 1st year now buggy as hell

Very irritating can’t log in or see my homes anymore

Door lock

So many different issues with this lock. App freezes up at times and i always have to redo the Bluetooth.

So Useful

I enjoy this Smart Lock since we have two Airbnb cottages. I like giving each guest their own door code. Easy, even miles & miles between us. Recommend.

Too bad to be bad

Toilet

Uses too much of everything!

Uses way too much of my battery running in the background and too much data! Get some programmers to figure that out!

Amazing

It’s so easy !