Trash
This app is terrible, locked out won’t work when you need it, their 2A update made it take longer to log in than using a Key. Won’t not recommend
Draining battery
The app used 69% of my battery today for no reason, even though it’s previously never used more than a couple percentage points.
The app works well enough but their smart locks are hit-or-miss?
I hate to think how much I’ve spent the last couple years on Kwikset wifi/thread smart locks but frequent disconnects led me to retire all of them until recently. Upon trying to use the Halo Select, I couldn’t update the firmware due to Bluetooth disconnects; tried all the usual troubleshooting to no avail. The Aura Reach seems to be working fine on my side door, though, and was always more reliable than its more expensive cousin; we’ll see if i again have problems with frequent disconnects. I’m invested in a different manufacturer’s smart lock on the front door but am looking at picking up Apple’s LG lock when it releases in a couple months. We’ll see if the smart lock platform has finally matured to a state of reliable usability with the LG because the one I’m using now is better than the Kwiksets have been but still needs some work.
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Easy
It’s so easy to work and takes the pressure off of keeping up with keys. Got tired of leaving keys for kids, friends and now I
just give them a code. I can change it anytime I want.
just give them a code. I can change it anytime I want.
Battery Drain
The app used 55% on my battery in one day. On screen for 1 minute and background for 5 hr and 49 mins…this needs to be fixed immediately since I’m at 20% battery life before 2pm.
Awesome
Best thing to happen to my home
Phone is running hot & draining my battery
Had to delete the app. My phone continues to feel hot to the touch and my battery usage is consistently showing as 50% or higher just for the app!!! Next highest one is usually in the 10’s or 20’s %
App is trash
Kills battery in minutes on iPhone. Horribly coded app.
Changed phones and now we have no access!
Help! We got new phones and now the app does not show our locks. We log in and it wants to add a new home. Fine. But when I try that I get an error message I have no access to our locks at all. My batteries ran out and I had no idea. This is horrible!
Cool concept but a battery hog
Using the app is pretty convenient and in concept is great especially the auto-lock/un-lock feature.
The problem is the app when using the automated features is an absolute battery drain (iPhone 17e that is only a few months old). Seeing drain of ~25% or more overnight and about ~40% daily, the app will run for hours and hours…even when home. It should have a push frequency limiter to reduce this or tie to the phone’s motion sensor to only ping when movement is detected for a set period of time.
So while you are out and your phone dies the auto-unlock no longer matters since your dead phone won’t unlock your door.
The problem is the app when using the automated features is an absolute battery drain (iPhone 17e that is only a few months old). Seeing drain of ~25% or more overnight and about ~40% daily, the app will run for hours and hours…even when home. It should have a push frequency limiter to reduce this or tie to the phone’s motion sensor to only ping when movement is detected for a set period of time.
So while you are out and your phone dies the auto-unlock no longer matters since your dead phone won’t unlock your door.
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Love the app, but the product…
The app is great, very helpful but the product sucks up so much battery power - it doesn’t stay energized for more than 6 weeks with moderate us!!
All Good
The directions were great, the lock is great, I have zero complaints
Battery Drain
the latest update spiked battery drain 10x from 2% a day to 15% day 1 23% day 2 and 22% by 7 am on day 3 where I noticed my phone was on over 100° and I had to investigate why. It was this app. I disabled all data and location features and will never turn them back on I don’t trust these devs to not do permanent damage to my device before I notice.
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Me and you
All good in Katy Tx
Not able to upgrade the firmware
There are a few glitches using the app. Tried many times to upgrade the firmware that ended unsuccessful. There are also times I am not able to update a user lock’s time range and code.
Kwikset
Love it!
Worst app I’ve EVER used
The app wouldn’t even allow me to login once after setting up new account for Smart Lock. New account, new password, then blocked from logging in due to incorrect password. When I clicked on ‘forgot password’, it said password not updated. I am unable to login to app, unable to configure door lock, and unable to reach customer service. (Been on hold for 20 minutes). At this point, I’m going to uninstall the app and the smart lock. Planning to return this POS and get the Schlage Smartlock, which has better reviews.
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Useful
I use it for my elderly mother that sometimes forget to lock the door. 👍
Nice lock
It is a nice lock, but does give me issues now and then. It’s worth it with the features it comes with though.
Battery change ends your use of the device
DO NOT BUY!!! As soon as you change out the batteries, you’ll lose the connection and be unable to ever resolve the issue again. It will say the device is already connected, then tell you you need to install the device over and over. Poor functionality. Non functional. Very frustrating. The engineering behind this need a LOT of work.
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