Bug
App lets me order and reorder but it freezes when ordering a Lala latte and selecting espressos or matcha. Please fix
Lala
App is too slow
Buggy
Kinda buggy sometimes and could use and update to be more smooth
App is horrible
The latest update is horrible. It took me 20 minutes to order
App slow
App is slow slow slow
Literally the slowest app to ever exist + inaccurate ready times
I’m not even sure why I continue app-ordering when it takes almost 30 minutes just to wait for each screen to load. I even use the “reorder” feature and I’m stuck on the payment page forever and a day. Then, the app will tell me it’ll be ready in 10-15 minutes and I’m often waiting 30 minutes for my drink. It’s really not that hard to adjust the ready time based on the volume of drinks in the queue. This app has been available for how long? And it’s still not very usable?? Extremely disappointing for a constantly expanding and therefore successful coffee shop.
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App issue
Multiple issues placing order within the app & the app timing out when trying to pay for order
App sucks
The app is horrendous. Truly a miserable experience. Coffee is world class.
Good drinks but the app is so slow
The app is so buggy and takes so long to even edit anything to your drink, choose your location, or even add the drink to your order.
Amazing store
Love their food and atmosphere! Great spot to have a yummy breakfast! Also the app is very easy to use.
App is so and doesn’t do what it needs to do
your app seriously needs an update everytime i’m trying to place an order it stays on the loading screen for more than 5 minutes, your app also has bugs and lags all the time.
THE BEST COFFEE
Always the best experience at LaLa💛 everyone is soo sweet and so never disappoints!!
My new favorite coffee shop
My first visit was great. Esthetically the place is very charming. I ordered the Banana Cloud Latte— fantastic 👌. Sat outside and enjoyed my drink. The staff are super friendly. This place is definitely a vibe.
Apple Pay Glitch
It wouldn't let me pay, no matter how many of my Apple Pay settings I changed. I also tried changing my order, tip amount, email, just about everything, and I still couldn't pay. I even deleted the app and redownloaded, and got new reasons I couldn't pay every time I tried. I still love La La Land, but this was seriously annoying.
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Impeccable Service
The entire team at the Southlake location is more than amazing. They are always welcoming, patient and friendly. I love them all so much! I am a lifer!!!☺️🩷🤗
Mediocre app for such a cool company
I go to La La Land at least once a week and I never use the app if I can avoid it- not even to log points. It’s so unbearably slow and not intuitive at all. I get stuck on loading screens and have to exit out and cancel the whole order often!
Mobile Order disaster
It's been impossible for me to submit a mobile order on their app. Every time i try to place my order, im met with errors.
Too many clicks for a simple latte
Make ordering a latte quick and simple. Default the shot size, let me choose to deviate the milk. Theres too many mandatory clicks.
goat
goat
No way to choose the coffee
No way to choose the coffee when you get to the part of expresso or matcha it got stuck in there, I have been trying to place a order from la la lands for WEEKS now and I’m still having this issue that prevents me to order with them
