This is not good.
After downloading it during an outage and seeing how poorly it functions and what limited features it has, I’m not sure why it even exists, to be honest.
Redundant and Unusable
There’s no point for this app to exist as the map it provides is already on their website, and aside from that the whole thing just doesn’t work. You can’t select an address, you can’t see the outage status, nothing. It’s laughable honestly.
Does not do the basics
It does not work at all
Useless
App does nothing useful. People with Consumers Energy accounts can get outage alerts and power restoration notices and they’re much bigger. BWL needs to get with modern services.
Broken for me
App has one job - reporting outages.
Installed, logged in with new user ID. Then got stuck on “which address,” since the app popped up an oddly-shaped, narrow box with nothing in it.
Installed, logged in with new user ID. Then got stuck on “which address,” since the app popped up an oddly-shaped, narrow box with nothing in it.






