Lansing BWL Outage Center

Lansing BWL Outage Center

by Lansing Board of Water & Light

0 ratings
12 reviews
Free

Details

  • Released
  • Updated
  • August 8, 2014
  • October 21, 2025

Features

Lansing BWL Outage Center screenshot #1 for iPhone
Lansing BWL Outage Center screenshot #2 for iPhone
Lansing BWL Outage Center screenshot #3 for iPhone
Lansing BWL Outage Center screenshot #4 for iPhone
Lansing BWL Outage Center screenshot #5 for iPhone
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About

Report power outages, check your home's power status, and receive restoration estimates. View an interactive map of outages and follow the latest updates. Easily update your contact information.

Report power outages
Check power status
Restoration estimates
Interactive outage map
Update contact information
View social media updates
Show original description

What's New in Lansing BWL Outage Center

3.0.7

October 21, 2025

Bug fixes and performance improvements.

User reviews

This is not good.

After downloading it during an outage and seeing how poorly it functions and what limited features it has, I’m not sure why it even exists, to be honest.

Redundant and Unusable

There’s no point for this app to exist as the map it provides is already on their website, and aside from that the whole thing just doesn’t work. You can’t select an address, you can’t see the outage status, nothing. It’s laughable honestly.

Does not do the basics

It does not work at all

Useless

App does nothing useful. People with Consumers Energy accounts can get outage alerts and power restoration notices and they’re much bigger. BWL needs to get with modern services.

Broken for me

App has one job - reporting outages.

Installed, logged in with new user ID. Then got stuck on “which address,” since the app popped up an oddly-shaped, narrow box with nothing in it.

FAQ

How do I report a power outage with Lansing BWL Outage Center?

You can report a power outage directly through the Lansing BWL Outage Center app by tapping the 'Report power outages' feature. You will need to securely log in to view properties associated with your account number to make the report.

Can I see where power outages are happening?

Yes, the Lansing BWL Outage Center features an interactive outage map that shows the location of outages and the number of customers affected within the BWL service territory.

Does Lansing BWL Outage Center provide restoration estimates?

Yes, the app provides restoration estimates for power outages. This feature helps users understand when their power is expected to be restored.

How often is Lansing BWL Outage Center updated?

The app was last updated on October 21, 2025, indicating ongoing maintenance and feature improvements. The latest version is 3.0.7.

What devices is Lansing BWL Outage Center available on?

Lansing BWL Outage Center is available on both iPhone and iPad devices, making it accessible to a wide range of Apple users.

Is Lansing BWL Outage Center free to use?

Yes, Lansing BWL Outage Center is completely free to download and use. There are no in-app purchases or subscription fees required.

Does Lansing BWL Outage Center have ads?

No, Lansing BWL Outage Center does not contain advertisements. Users can access all features without interruption from ads.

Can I update my contact information through the app?

Yes, customers can easily update their contact information directly from the Lansing BWL Outage Center app. This ensures the BWL has your most current details.