Barely usable
This app needs to be combined with the design space app so users don’t spend an hour trying to use the wrong app for the L1 only to cause even more headaches by breaking sign on for this app. And the design experience on this is rubbish compared to the design space app (which doesn’t work for the L1)
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Total Rubbish
This is probably one of the most basic and poorly written piece of software I have ever used. It does all it needs to and nothing more. It is clunky and awkward to use and not what I expect after spending a lot of money on the device. Pull your fingers our Laserpecker.
Usually works well but lately lots of bugs!
Recently this app has been freezing a lot and shutting down and forcing me to reconnect after each engraving.
Garbage
Can not believe the unreliability of this device/app.
The laser engraver keeps disconnecting from the stupid app. The thing is so slow I might as well take a torch and just engrave things myself with fire. If you charge that much for a product at least make sure your app works somewhat reliably. I can reliably guess that it will not work instead. What the heck is the point of a preview and timer on it if it keeps disconnecting?
That stupid beep it makes is just anxiety inducing knowing that it means it’s about to make a mistake.
The laser engraver keeps disconnecting from the stupid app. The thing is so slow I might as well take a torch and just engrave things myself with fire. If you charge that much for a product at least make sure your app works somewhat reliably. I can reliably guess that it will not work instead. What the heck is the point of a preview and timer on it if it keeps disconnecting?
That stupid beep it makes is just anxiety inducing knowing that it means it’s about to make a mistake.
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Has bugs
App crashes too much while trying to send files over to engrave
Faulty sign up
I attempted to register for the Laser Pecker app, and I must say, it was a frustrating experience. The app registration process is seriously flawed. I couldn't even sign up successfully despite multiple attempts. It seems like everyone who has criticized the app's software was right. The interface is clunky, and the functionality is far from user-friendly.
I'm relieved that I didn't make the decision to purchase one of the nearly $1000 lasers, considering I can't even access the app. It's disappointing to feel eager to use a new product, only to be stopped at the very first step due to a poorly designed app.
I hope the developers take this feedback seriously and work on improving the app's registration process and overall usability. Until then, I'll be holding off on any further commitments to their products.
I'm relieved that I didn't make the decision to purchase one of the nearly $1000 lasers, considering I can't even access the app. It's disappointing to feel eager to use a new product, only to be stopped at the very first step due to a poorly designed app.
I hope the developers take this feedback seriously and work on improving the app's registration process and overall usability. Until then, I'll be holding off on any further commitments to their products.
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Laser for wood engraving
I think this app is great, it is easy to use and great for customization. There are safety features and reminder that pop up while you use it which I think is very helpful.
I regret this purchase
I regret my purchase of a laser pecker. The machine itself is pretty good but the app is terrible. So many connection issues. Laser settings sometimes get changed in updates and my notes for engraving certain products are out of date. I’m writing this review now because it’s failing to import an svg. I haven’t changed anything on my end but now I can’t engrave using an svg which is the most convenient for me.
If the app was better I wouldn’t have any complaints as it does engrave quite nicely… when it works…
If the app was better I wouldn’t have any complaints as it does engrave quite nicely… when it works…
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App needs work
We love this thing, the app needs some work tho, has major stability issues, half the time it loses its connection to the unit and my only option is to reconnect & stop the laser or let it finish without knowing the progress and when to expect it to finish, the app also needs clearer settings and menus… I don’t always get an option to preview/center before engraving, its quite frustrating.
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Disappointement
The hardware are well manufactured, although underpowered.
However, the app is absolutely trash.
However, the app is absolutely trash.
Worse and worse.
The laser is excessively expensive, and its software is notoriously weak. Consequently, the printing process has become increasingly limited. Out of every eight times I attempt to transfer a file to the laser, seven encounters an error. This has resulted in a significant waste of time spent on the software, which is negatively impacting my professional performance.
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App doesn’t work and you can’t use the laser engraver without the app
App requires you to make an account to use any function of the laser engraver, however, there’s a glitch where you can’t make a new account. To go around the issue, I tried making a new account using the official website, but that is not linked to the app. So pretty much can’t use the laser engraver because of the terrible coding on the app. 😡
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Great app, very easy to use, ideal for entry level.
There are some low reviews on here and I feel this gives an unjustified negative impression of the product as a whole. Laserpecker pro is a great product and the iPhone app makes the whole setup very portable and simple to use. I’d definitely recommend both.
This app is good, but it could be better. I would have preferred an option to save all the settings for a project, so that I could quickly switch between projects for different work pieces. As it stands, I can save just the image. This is useful but could definitely be improved on, personally I feel this to be a minor inconvenience rather than a problem.
This app is good, but it could be better. I would have preferred an option to save all the settings for a project, so that I could quickly switch between projects for different work pieces. As it stands, I can save just the image. This is useful but could definitely be improved on, personally I feel this to be a minor inconvenience rather than a problem.
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Decent
App worked great until recently the app keeps crashing and stoping. Hope app is fixed soon. The engraver I bought only works with this app and I can’t do anything for how expensive it was
Will not register on iPhone
Worthless purchase.
Blue Tooth Mobile connection to Laser Pecker is crap
Be informed This app works only about 50% of the time,,, the LP4 laser is decent hardware the software is complete garbage !!!
Bluetooth Automatically Disconnects & App Crashes.
I bought my Laser Pecker 2 a year ago. Loved it. Haven’t used it for a while. When I went to log back in forgot my password. Went to redo it. They sent me a verification code. That code didn’t work. Tried this for 3 days about 20 times same result. Ended up using another email to make a new account. Finally logged in and ready to make something. Then I lost the Bluetooth connection and the app crashed. Kept trying over and over. Same results. Went to their web page for customer service. Only a chatbot and no number to call. My questions kept getting met with articles that didn’t apply. Invested all this money and it is a waste since it’s is not working. Very sad and disappointed.
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Batch engrave button stopped working on lp2 after update
The batch engrave button completely stopped working for our lp2 after the update and now our business is completely behind having to do this manually. The touch buttons at minimum should be able to also perform batch tasks..
Still waiting to hear back from their support team.
Still waiting to hear back from their support team.
It works not great
I used rotary function with the device. I even complained to them it’s not working properly with rotary function to them still there were not updated. Or not even respond to me.
Shocking
After using the desktop version of this app since spending over £1000 on a brand new laserpecker 2 I wanted to use it untethered from my laptop, so I installed this abomination of an app. First trying to log in & touching the log in button causes the displayed information to shoot up & off the screen at the top. I can drag the screen down and see the information & log in button but nothing happens. I’ve tried resetting my password but no emails show up to change it. I’ve tried registering with another email to set up a new account & it just does the same thing, all the contents of the screen scroll up & off the screen making it unusable. Once again I can pull the information down from the top of the iPad screen but non of the buttons respond & I can’t use this at all.
Do better.
I realise I’m trying to connect to a machine that isn’t the top of your range & that you probably can’t be bothered to support any more but this app is appalling.
I’d be embarrassed to be involved in it.
Do better.
I realise I’m trying to connect to a machine that isn’t the top of your range & that you probably can’t be bothered to support any more but this app is appalling.
I’d be embarrassed to be involved in it.
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