Needs updating
The app is cool I didn’t want to automate the payment method so I paid automatically cause Apple Pay is not allowed and also the stories on the app is not allow on mobile only reels and post which removes the necessity of this tool wouldn’t recommend personally will take Plann by linktreee is far more organized
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Bad service no notice scam
They never sent no notification and charge you right away and claim it’s non refundable after the payment it’s processed
Glitchy
Won’t connect Facebook, and claims instagram is not connected to my Facebook but it certainly is. Free trial only includes 1 social set and I was able to connect tiktok, but I don’t want to pay $50 for the ability to include 3 social media platforms when it wouldn’t connect to any of the ones I use. Maybe after paying it will start working.
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They make it very difficult to cancel
They make it very difficult to cancel and the chat bot was telling me to select things that didn’t exist. Misleading and a really poor way to get customers to stay.
Abusive and dishonest
This app is dishonest — be very careful with your account information and payments. Our company cancelled its annual subscription last year and requested a refund or some other form of compensation, as we hadn’t used Later for a long time. However, the refund was denied because the payment had already been processed. We can understand that, even if it wasn't very businesslike. But this year, they charged us again for a one-year subscription! Over $400! It's abusive, dishonest and intolerable. You need to know this.
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Do not sign up to this!
They will lock you into a subscription with no way to cancel if you’re on mobile or iPad, the only way to change your subscription is to use desktop, but if you travel like myself you have no way to cancel. The customer service is awful and they give no prior warning to subscription renewals. Avoid at all costs, there is plenty better schedulers out there.
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I keep getting error codes
Expensive! Remember to unsubscribe or else you get hit with a hefty bill and difficult to cancel.
My Instagram feed will not load I keep having to log in and refresh and get errors codes. This should not be happening I paid for this!
My Instagram feed will not load I keep having to log in and refresh and get errors codes. This should not be happening I paid for this!
Too many thing go wrong
Needs an update.
Does not connect to social media
Complete BS! It can’t connect to social media accounts. It only allows you to login to facebook and you need to have your instagram ay linked to Facebook. Even if it is linked, IT STILL WONT CONNECT!!!!!
Productivity on 100
It’s really helped me to batch and store content! The only thing i wish i could do is add music , create covers for IG and Tik Tok,
Keine Anmeldung möglich
Habe mir extra einen Facebook account machen müssen und dennoch klappt es nicht.
Glitch with selecting cover photo
There is a glitch when selecting a cover photo it just says remove media and try again and then after you remove it and then add it back and then select cover photo it’ll act like it’s allowing you to select a cover photo but then it goes straight back to your media section and then you have to start the whole entire post over again
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So many problems
I am so done with this app. I’ve emailed them no less than 5 times over the months to fix my “best time to post” feature because I’m a paid subscriber and it wasn’t working. The latest time is on 12/2 when Support responded and told me that the feature is no longer available on iOS and only on Desktop. I checked on desktop and the feature gave me no best time to post today, and the following day times were between 1 am and 2 am.
Beyond this, Later doesn’t keep up with IG updates - for example it still says you can’t upload more than 10 photos at a time.
Beyond this, you can’t preview a post like a normal Instagram post, you have to click on each individual photo and go down the line.
I’m not sure the point of this app, it’s a lot of play pretend. I canceled my subscription today.
Beyond this, Later doesn’t keep up with IG updates - for example it still says you can’t upload more than 10 photos at a time.
Beyond this, you can’t preview a post like a normal Instagram post, you have to click on each individual photo and go down the line.
I’m not sure the point of this app, it’s a lot of play pretend. I canceled my subscription today.
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Can’t Schedule Reel On Mobile
Uploaded vertical reel for FB, IG, TK, and TY. When using the the media, it will just tell me “Operation Couldn’t Be Completed (56 error 911)
Worst platform we’ve ever used.
Riddle with UI problems and horrible business practices. We left.
Doesn’t save time & takes forever to upload
This app needs a lot of work. Takes forever to upload content, doesn’t allow you to upload cover photo, takes over 30 min to plan a post. Causes more frustration than relief.
DO NOT USE THIS PLATFORM
I have never had issues with a platform the way that I have had with Later. It is glitchy, and their customer service team should be ashamed of themselves. I notified them right away that I needed to cancel my subscription & they still charged me anyways.
DO NOT bother with this platform use Planoly or Meta Business Suite instead.
DO NOT bother with this platform use Planoly or Meta Business Suite instead.
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Doesn’t work and terrible customer service
Absolutely terrible experience. The Later app is poor quality. every time I uploaded photos or videos through it, they became pixelated and low-resolution once posted to my social media. I canceled my subscription on the same day it was set to renew, and they still charged me, refusing to issue a refund. Super disappointing and unprofessional. Do not recommend
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Later Doesn’t Save Time & Support is Rigid
I signed up for Later’s free trial and unfortunately missed the cancellation window, so I was charged for a year. I owned that mistake and made a real effort to use the platform, but it simply doesn’t deliver on its promise. The Instagram thumbnail/cover feature doesn’t work reliably, posts often freeze or fail, and the scheduling tools are clunky. Instead of saving time, I ended up spending as much (or more) time fixing issues directly in the platforms.
When I reached out to customer support, they flatly refused to offer even a prorated refund or credit. They cited policy, ignored the fact that the product isn’t functional, and then—most audaciously—asked me to help them troubleshoot their own broken platform.
Bottom line: the platform is unintuitive, the features unreliable, and the support team unhelpful. Be very cautious before committing to an annual plan.
When I reached out to customer support, they flatly refused to offer even a prorated refund or credit. They cited policy, ignored the fact that the product isn’t functional, and then—most audaciously—asked me to help them troubleshoot their own broken platform.
Bottom line: the platform is unintuitive, the features unreliable, and the support team unhelpful. Be very cautious before committing to an annual plan.
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