Misleading "Real-Time" Marketing - No Instant High-dB / Emergency Alerts
I purchased the Layla Eco expecting true custom thresholds and real-time noise alerts based on their advertising. For the noise basic and noise pro the primary feature listed is "real time noise alerts” (I took that to mean that I could set up an immediate (i.e. real time) alert / notification for when the sensor detects a noise over a certain decibel level. Unfortunately, the app only offers three rigid presets for notifications: "Strict" (notifies when 70 dB is detected for 1 min), "Balanced" (notifies when 70 dB is detected for 5 min), and "Relaxed" (notifies when 85 dB is detected for 10 min).
There is no option to set an immediate alert for sudden high-decibel events (such as a building fire alarm going off at >80 dB). Waiting 10 minutes for an alert at 85 dB makes this capability useless for safety or immediate awareness. Support confirmed these preset buffers cannot be customized or bypassed.
Unless Layla pushes an app/firmware update allowing instant notifications and true custom dB/ duration thresholds, I would look elsewhere for responsive noise monitoring. As such, if future updates do allow for real time notifications of high decibel events, I would revise my review to 5 stars to reflect that the capabilities are as advertised.
The next part is due to my own failure to research the return policy prior to purchase. After finding that the Layla did not have the capabilities to fit the purpose I wanted to use it for, I wanted to return it. But buyer beware, if you purchase through the Layla website (and not Amazon), the customer is responsible for the cost of shipping the item back and if you are purchasing from the United States, there is a 20% restocking fee.
There is no option to set an immediate alert for sudden high-decibel events (such as a building fire alarm going off at >80 dB). Waiting 10 minutes for an alert at 85 dB makes this capability useless for safety or immediate awareness. Support confirmed these preset buffers cannot be customized or bypassed.
Unless Layla pushes an app/firmware update allowing instant notifications and true custom dB/ duration thresholds, I would look elsewhere for responsive noise monitoring. As such, if future updates do allow for real time notifications of high decibel events, I would revise my review to 5 stars to reflect that the capabilities are as advertised.
The next part is due to my own failure to research the return policy prior to purchase. After finding that the Layla did not have the capabilities to fit the purpose I wanted to use it for, I wanted to return it. But buyer beware, if you purchase through the Layla website (and not Amazon), the customer is responsible for the cost of shipping the item back and if you are purchasing from the United States, there is a 20% restocking fee.
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Vvictoria_1826
Easy breezy
Great product
CCCan’t wait for God to Come
Won’t stay online
Sensor stays online for about a day then looses connectivity. I’ve moved the router 8 feet from the sensor and it still won’t stay connected.
WWhichnicknamehasn'tbeentaken?
Response from developer
We're sorry to hear this — connectivity dropping after a day is not normal behaviour and we want to get it sorted for you. There are a few things we can check on our end. Please reach out to us at support@layla.eco and we'll troubleshoot this together until it's fully resolved. Thanks for bearing with us.
Daily Updates and Unreliable Metrics
For the past few days, every time I open the app it says there is a new update. Well this most recent one has metrics that don’t make sense. Everything is the same as it was, the noise and WiFi, air quality, everything all the same. The activity has gone from 1-3 people, to 8+. Now it’s nonstop notifications, despite everything else saying it’s normal. What’s even more confusing, it’s one less person than normal, and normal for us is always in the 1-3 people / quiet home part.
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SST🩷🌵
Response from developer
We completely understand the frustration, and we take this seriously. The people-count jumping unexpectedly and nonstop notifications are issues we want to dig into directly with you — that's not the experience we want anyone to have. Please write to us at support@layla.eco with your device details and we'll investigate immediately. Thank you for the detailed feedback — it genuinely helps us improve.
Works great for my parents house
Great solution for vacation home especially when you have kids!
JJack31!
