Tốt
Returns always a nightmare
Besides that, I waited several months to get the WRONG FURNITURE picked up and another month after to receive the refund. Just a f— pain.
MALWARE!!!!!! 🚨🚨🚨🚨🚨🚨
FIRST TIME BUYER
Quality products
V8.4 not good pls revert V8.2 / V8.3
Moving forward Again
Update: Now this is a nightmare dealing with Lazada. So many promises to correct an order gone wrong. There was promise of replacement and nothing happened. The original item was days late and there was no real tracking information. The item received did not match the item listing description nor product photos, also in the listing. No manuals or warranty info. Included cable was different, etc. Product didn't work.
One has to ask if this might be a branded counterfeit from an authorized reseller found inside the Lazada family. In the end the customer gets the bad end of the deal.
Past post: After many successful orders one order has proven unusually challenging. Customer support is working to make this one right. Frequest communications are both helping and reassuring. Grateful that there is a plan moving forward.
Response from developer
Thank you for your feedback, PlanetEarthKat. We understand that your recent experiences have been quite troubling, especially with the issues related to product quality and discrepancies. It's great to hear that our customer support team is in communication with you to resolve this. If you need further assistance, please reach out to our Support team via the Lazada Application. Your insights are invaluable to us, and we truly hope your future experiences with us are much more positive!
payment method
The platform sucks
no free shipping
Terrible customer service
Response from developer
Kakak, thank you for sharing your experience with us. It’s truly disappointing to hear about the cancellation of your order and the issues with your voucher. We appreciate your patience while waiting for support to assist you, and we’ve escalated this matter internally to ensure it’s addressed promptly. Your feedback is invaluable, and we genuinely value your input as it helps us improve our service. We hope to regain your trust and provide you with a much better experience moving forward!
Lazada
Dánh giá
Delivery targets missed
Keeps sending vendor chats without consent
Response from developer
Kakak, thank you for your feedback regarding the vendor chat notifications. It's concerning to hear that you're still receiving messages despite toggling off those settings. We understand how important it is for you to have control over your notifications. Your experience is valuable to us, and we have escalated this matter internally. If you have more details to share, please consider reaching out to our Support team chat in the Lazada Application. We appreciate your input, and we hope to provide a more tailored experience for you in the future!
Online shopping
Confusing app
It tells me review your purchase but does lead me to my purchase it has different photos of the products like mixed Olives you send black olive
