Great Incentive App!
As someone who struggles with SAD, getting myself to workout is HARD. This app is a great little tool to keep my incentivizes to hit my goals! Free as long as you hit your targets and you get to set the penalty if you don’t. Definitely recommend.
Also their support is TOP TIER! The answer quickly, are friendly and get any issues taken care of right away. 5 Stars all around!
Also their support is TOP TIER! The answer quickly, are friendly and get any issues taken care of right away. 5 Stars all around!
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Thought it was great, then…
I was really enjoying this app. Then I had an issue with the app showing all my goals were met, but then got the text that I did not meet my goals and I would be charged. I wrote several messages trying to see what happened. Absolutely no response. When I checked my charges, I also saw that they had over charged from my agreed commitment charge. No response when asking about that either.
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Response from developer
Hi, Sorry to hear about your poor experience. We just located your attempts to reach us. It appears our support system never notified us about it. We genuinely apologize for that. Needless to say, we've refunded you for the penalty you were charged that week, and the fee for quitting the app early. I am terribly sorry about your experience on the app.
Can’t add payment method
I have everything set up, but get stuck when trying to add a payment method. Any help would be appreciated.
Fabulous customer support
Great and super fast customer service. I am super tech ignorant and couldn’t figure this app out, again all on me. Deleted the app and didn’t think about it again. Had some communication issues after and the support team was super fast and very helpful with a resolution. I am sure this is a great resource for many and the idea of this is brilliant. Best of luck to a great company.
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Awesome App!
I’ve been using this app for 5 months now and I love it! It is a little buggy from time to time, but Justin and the crew are always so helpful with getting the issues fixed and finding out what went wrong. It’s definitely keeping me accountable on my goals!
