Sooo Slooooow
Terribly terribly slow. Clunky when it opens, search engine is bad. It’s like they haven’t updated it since 2008. LCBO is the largest purchaser and seller of alcohol in the world. How can they put out an app so bad. Seriously.
Almost a scam ...
Ordered via the app, it took the money, and then no order, no history, no trace of the order anywhere 🤦🏼♂️ this app is a shame for LCBO, I do NOT reclmmend it, the people who developed it should be fired 😤😡
STOCK?
This app has become useless and incredibly clunky. It used to at least tell you if a product was available at the store near you. Not anymore.
Useless App
What a horrible, useless, frustrating app.
There should be a way to filter out unavailable inventory. Shows items as available but that can mean anything from it is available at the store or it might be shipped to the store if ordered. Even if you drill down far enough in the menus to get a store’s inventory, there is no guarantee there is actually any available once you drive to the store. It knows where my nearby stores are but I am sent to stores 1000 kilometres away. I would rate this app as zero stars if I could.
There should be a way to filter out unavailable inventory. Shows items as available but that can mean anything from it is available at the store or it might be shipped to the store if ordered. Even if you drill down far enough in the menus to get a store’s inventory, there is no guarantee there is actually any available once you drive to the store. It knows where my nearby stores are but I am sent to stores 1000 kilometres away. I would rate this app as zero stars if I could.
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Persistent Payment Issues
This app requires your payment information to exactly match down to spaces, periods etc.,so it’s the only app that I can’t make work with Apple Pay. For example the name on my credit card includes my middle initial. The app doesn’t record middle initials so I can’t use it. This is referred to as a strict policy. In fact it is just a poor app with an ineffective payment system. When I go to their website I can use the same card no problem. Don’t bother with this app.
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Won’t load !
Can’t get it to open on my iPhone 16
Garbage app.
Tried to do my first order and my local LCBO didn’t even know how to handle the order. Then the beer I ordered wasn’t even in stock despite the app saying it was. So now I’m on hold with “customer care” because they took the money!
Terrible App…never works
You have to continually type in passwords, billing addresses, etc etc and it still doesn’t work. Takes you all the way to payment the says state fail, no matter what you try. What a mess!
zero star
Terrible app.
Constant bugs.
Constant bugs.
Order FAIL
It used to be a great app, until a few days ago. I have been getting an error message for a few days now, not only on the app but also if I try via the website. It states a « order state fail » status without even proposing a remedial.
I have ordered dozens of times in the past for an in store pickup and that has never happened before.
What the heck is going on?
I noticed that the app and website went through several days of « maintenance » recently, I wonder if that’s related.
Can the LCBO fix this ASAP, PLEASE!
I have ordered dozens of times in the past for an in store pickup and that has never happened before.
What the heck is going on?
I noticed that the app and website went through several days of « maintenance » recently, I wonder if that’s related.
Can the LCBO fix this ASAP, PLEASE!
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It flat out doesn’t work
I was wondering how and why the app has less than 1 star rating - the app literally doesn’t work. Everything you do it says “please try later” you guys SUCK
Unbelievably Disfunctional
This is the worst app I have on my devices. Cannot find anything, not updated with products, will not hold my preferred store and the information on the site is not correct. Ex. The app says there are no Italian Cabernet Sauv’s and I am drinking one now. The LCBO used to be a great organization but something has happened - stores poorly managed, staff often unhelpful, shelves poorly stocked, selections or availability of wines (x-US) is worse than before we correctly banned US wines from our stores. Time for a little competition!
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Canada is becoming a third world country
Red Toryism has and will continue doing damage to this country. What a joke
Useless
don’t waste your time on this app can’t sign in , cant pay if you use guest check out. says error with adresse when using apple pay even tho I use it every day and tells you to check with your service provider. yeah not like it your terrible apps fault nahhhh
Cart function is useless
Can’t click on my cart at all, can’t see what I’ve added or access my cart in any way at all.
Useless
Such a useless app. Only lets you search your nearest store so you can’t see if there’s a product at another store nearby. It used to. Also, no customized lists.
useless maps
The app is OK for just seeing what’s available in general but when you try to find out where it’s stocked locally using the open in maps link, it’s completely useless because it just lists ALL of the locations in your area not the ones that actually have the product in stock.
also, if you change your home store or preferred store, it doesn’t remember the last thing you were browsing so you have to redo all of your searching and browsing and filters
also, if you change your home store or preferred store, it doesn’t remember the last thing you were browsing so you have to redo all of your searching and browsing and filters
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A Shame We Can't give Zero Stars
Every time I use this I have to update it before I can even open it. Which is a pain when I'm on cellular data or have to log into wifi.
Honestly, that's just an amateur policy decision. Very few applications force mandatory updating before opening the app. And seriously, LCBO, you're not so important as to warrant this. It's a freaking inventory checking app. If the big e-commerce apps can run without forcing update Every. Freaking. Time. why should you?
I've always been a fan of the LCBO. Stores in convenient locations, well stocked, attractive, and knowledgeable staff. Your app is twice as bad as your stores are good.
Do better, please.
Honestly, that's just an amateur policy decision. Very few applications force mandatory updating before opening the app. And seriously, LCBO, you're not so important as to warrant this. It's a freaking inventory checking app. If the big e-commerce apps can run without forcing update Every. Freaking. Time. why should you?
I've always been a fan of the LCBO. Stores in convenient locations, well stocked, attractive, and knowledgeable staff. Your app is twice as bad as your stores are good.
Do better, please.
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Difficult to use
I’m doing a restaurant business in Toronto. I have to use lcbo app to check which locations have the alcohol that I need in stock. But it’s very difficult to use, many times when I place an order to the location and they did not receive my order! Please fix it anytime soon. Thank you
Slow; terrible search
This is one of the slowest-loading apps I have. And, when it opens there are always notices to click through—the same ones each time! The Search function does not combine words, but includes results with each word in it. Furthermore the search ignores the category I’ve selected. Terrible!!
