Best thing since sliced bread
Easy buying journey and quick installation and activation!
Rubbish
Allowed UK purchase of North America eSIM which worked in the first service provider region. As I travelled nothing worked. Lebara online support chat said it wasn’t a UK purchase even though Order ID contains ‘GB’ reference. Waste of my money.
eSIM
Cannot get connected - no matter what- even the email is not easy to access the correct email to send. Paid for a 30 day 25gb but now 5 days gone - still no connection
Appalling app
Keep well away. All seemed good until I actually got to America and the app would not work. I had to pay my phone supplier to get internet.
It didn’t work, I didn’t use any of the data I paid for and they wouldn’t even consider a refund. I don’t write reviews normally but feel people need to be made aware of this totally unreliable & untrustworthy product.
It didn’t work, I didn’t use any of the data I paid for and they wouldn’t even consider a refund. I don’t write reviews normally but feel people need to be made aware of this totally unreliable & untrustworthy product.
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Don’t buy Lebara ESIM
I paid £20 and spoke to their support team before departure, who promised it would be active as soon as I arrived at my destination. However, the eSIM did not work at all on arrival. I was extremely stressed; I tried to use shared hotspots from other people but nothing worked.
I requested a refund, but received no response or information. I am leaving this review to warn others: do not let them rip you off and leave you stranded and stressed far from home.
I requested a refund, but received no response or information. I am leaving this review to warn others: do not let them rip you off and leave you stranded and stressed far from home.
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