System is always down in Atlanta
I had to contest multiple ticket violations for $55.00 and up. However the app checks me in and out.
No
I never leave reviews ever but this app is just the most terribly designed piece of software I’ve ever used.
Not trustworthy
Be mindful of these parking lots and their app. Once they take your car, it feels like they “kidnap” it because they can end up charging you whatever they want afterward. It’s also difficult to feel secure using the service because the app often does not work properly and may even log you out of your account. As a result, if you are trying to use a coupon or company discount, you may not be able to access it again without going through unnecessary complications.
In my humble opinion, even though I have a significant discount through my company, I would still rather park somewhere else because I feel much safer doing so.
In my humble opinion, even though I have a significant discount through my company, I would still rather park somewhere else because I feel much safer doing so.
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Beyond terrible
Let me tell you about the regular torture this app and company inflicts on me several times a week. My gym’s garage recently switched to this system. I’m supposed to get two hours of free parking with my gym membership. Just scan the validation QR code through the app and I should be able to leave the gym without issue. In theory, the system is supposed to read my license plate, so I can just drive out. Instead, several times a week the app does not register that I’ve even driven into the garage. I have to manually enter that I have parked here, but even that doesn’t seem to work sometimes with their not working QR codes. Then when I leave, having validated my parking, I get to the exit and it tells me I owe $16. So I have to get out of my car to scan my QR code. But sometimes, that’s not even an option, I have to call and wait to have somebody answer and let me out of the garage. Now I’m creating a line behind me every time I try to leave the garage. After talking to somebody on the phone about this, it appears that the system is not properly reading my license plate, only reading part of it so it can never figure out that I’m in the garage, or trying to leave the garage with my validation. no one has given me a solution to this. I can assure you, my license plate is in perfect condition, so it’s not my problem. It’s not the gym problem because they don’t own this system. What am I supposed to do? if you’re going to take away people’s jobs by automating everything you might want to make sure that you’re automation works. What a joke!
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horrible- 0 stars if i could
the QR code to start the parking session NEVER works. i've had to call the cops to get out of a parking garage bc the customer service sucks so bad. you will get hung up on during phone calls and ignored when you message them for help
