Disrespectful
Attorneys are rude, customer service is rude, they all violate ADA laws, they only care about collecting money, they all retaliate against you if you have an issue with one person, unprofessional, refuse service, tamper with your information, refuse to reasonably accommodate, disgusting and rude. Refuse to provide ceo/vp/ president information. I can verify all my allegations. They need to be reported to the ethics committee and state bar.
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Basic features missing
Not user friendly
Quick solutions in time of need
Thank you for the immediate solutions immense value brought though my membership!
Minimal benefits and difficult to cancel
Do not recommend this service. It is not ideal for any user with legal needs beyond the absolute most basic tasks. It was worth trying, but I do not appreciate the hoops theyve set up to prevent easy cancelation.
App Is Not Functional
I went into the app to try and message my attorney regarding a pending case. I have emailed them, and even called. But, the case itself has been closed because they’re saying they haven’t heard from me. OK, so I go into the app to message them about this, but I cannot get out of keyboard function to send the message. I tried calling them. It’s 3:30 in the afternoon in Arizona and their offices are supposed to be open until 530. However, when I called, I was met with an automated system that says that their offices are now closed? At 3:30 in the afternoon?! That’s two hours early. So, I’m now left with email. We’ll see if I hear back.
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Response from developer
Lomree, Thank you for reaching out. Our dedicated LegalShield Customer Care Team is ready to help. Please get in touch with them at (800)-654-7757 or via chat at https://bit.ly/49DFgIb between 7-7 CST Monday-Friday. A member of our team will be happy to assist you.
