LELO F1S is no longer available in the App Store. The AppsHunter Legitimacy Score for LELO F1S is 35 out of 100 points across 7 verification signals from App Store and developer data.

LELO F1S User Reviews

Name: LELO F1S
Rating: 2.75 (36 reviews)

LELO F1S

LELO Inc.

🌟 Lifestyle

Customer Experience

Positive experience10.8% of reviews

Neutral5.4% of reviews

Negative experience83.8% of reviews

~ Based on 37 written reviews from the US App Store.

Is LELO F1S Safe?

LELO F1S has mixed safety signals based on user ratings. AppsHunter Safety Score for LELO F1S is 60/100.

This assessment is based on 36 user ratings, with an App Store average of 2.8/5.

Safety Analysis

44.4% of ratings point to a safe experience

5.6% of ratings suggest some concerns

50.0% of ratings point to a risky experience

~ Based on 36 App Store ratings for LELO F1S.

Is LELO F1S Legit?

LELO F1S is no longer available in the App Store. AppsHunter Legitimacy Score for LELO F1S is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

App crashes

I hold down on the power button on my lelo F1S v2 to pair it the app then says to press the power button once and then the app crashes I’m using an iPod touch 6 gen with update 12.5.7 Lelo has emailed me back saying this app is no longer active. In that case why have it on the App Store? Lelo website doesn’t mention anything about this app being no longer active. They did further say to try the Lelo app. Thanks lelo for getting back to me.

Yankees2676!

3 years ago

Response from developer

Hello, Thank you for your review. F1sV2 uses our latest app called "LELO". However, if the issue persists, feel free to contact our official Customer Care for further assistance.

App crashes

I hold down on the power button on my lelo F1S v2 to pair it the app then says to press the power button once and then the app crashes I’m using an iPod touch 6 gen with update 12.5.7 If lelo fixes this app please keep the backwards compatibility with my iPod touch 6 gen so I can still use the app when you fix it!

Yankees2676!

3 years ago

No instructions. Not needed??

Downloaded and after a couple tries connected on Bluetooth. But after pressing many “buttons” never seemed to do anything. Nor were the task headings useful. Is this supposed to be a game??? WHAT GOOD IS THIS?? If so give an example. So glad the “app” did not cost anything except my time. The device is expensive enough….

Sparkchaser2

3 years ago

Response from developer

Hello, Thank you for your review. We're sorry if you are experiencing any issues with your F1s app. In case the issues persist, feel free to reach out to our customer care department for further troubleshooting.

Pointless

Whenever I use this app the pornography I’m trying to look at will not load. Therefore, I cannot “unload”.

Fartmitzvah

3 years ago

Response from developer

Hello, Thank you for your feedback. We're sorry to hear you're experiencing issues with our app. Our first suggestion would be to troubleshoot by deinstalling and reinstalling the app. If the issue continues after that, please contact our Customer Care so we can assist. We're at your disposal.

The device gets the job done, and the app does connect

This thing is better than a woman. IMO. I got problems. If it doesn’t connect,
just reboot your phone and try it again. It worked for me.

MGTOW_King

5 years ago

Doesn't work

Contacted support. I'm not optimistic. For the money, this is quite disappointing.

sad Jim 51

5 years ago

Response from developer

Hello, Thank you for your review. I am sorry it didn't meet your expectations. I would kindly ask you to contact us back if any further assistance is needed and share with us your experience in detail, our customer care team is always here for you and will gladly help you and offer you a solution. Kind Regards, Kate LELO Customer Care

Don’t waste your time or money

The app is junk. Even though my phone tells me it will work it DOES NOT. No returns possible for this product and no documentation or real instructions. Tried all the work around I saw on the web with no success. I give this one star only for the fact that customer care was polite although no help at all.

mrjonnyrob

5 years ago

Response from developer

Hello, Thank you for getting in touch with LELO! I'm sorry to hear that you are having issues connecting your F1s device. Let me give you some instructions on how to pair it with your phone to make sure it is being set up correctly before taking this into a claim. First, please check your device is fully charged. If it's not, charge your F1s for 2 hours. Next, please clear the storage/cache for the app in your device and then uninstall the app. Then, reinstall the demo app from the app store. Next, check that your phone’s Bluetooth is enabled but do not try to establish a connection through the Bluetooth manager of your phone, simply turn the Bluetooth on. Next, please do a short press on your F1S to turn it on, and when the LED lights start blinking please do a second short press to trigger the Bluetooth pairing mode on your F1S unit. It's important to do a short press as pressing and holding can turn the F1S back off. Once all LEDs remain on, the Bluetooth has been successfully connected. To use without the app, press the universal power button for 1 second and activate play mode. Please tell me if you have tried this and what happened. Contact me again if you still have issues with the application and I will gladly assist further.

Don’t buy the F1s V2. The app doesn’t connect, so you just spend $200 on a toy with no tech. Trash!

You’ll just be throwing money away if you buy the LELO F1s V2. I (and many others, just see the reviews) have had no luck getting the app to sync with the toy by following the instructions provided. Too bad I can’t give it zero stars.

jhenryrowe3

5 years ago

Response from developer

Hello! Thank you for your feedback! Rest assured that we are still working on our application and are trying to provide more features and content so that our users can work with it as comfortably as possible. Feel free to contact our customer support so we can assist you further! Katarina @ LELO

Doesn’t really do anything.

I don’t need a screen to just look at.
The controls don’t work at all.
Thought I’d give them a second chance and look at the app support link,just goes to their website,no support.
The F1s works great but the app is useless.

idais31

5 years ago

Response from developer

Hi! Thank you very much for your feedback, we appreciate it. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact our customer care at any moment to assist you with solving this issue for you.

App needs updating

Rating is for the app. Need to add features to force to leave screen on and run in background of app is not in use.

M2012AP

5 years ago

App isn't responsive

I can connect app to the device but controls work only on the device itself. Clicking on any +- buttons in app doesn't do anything

Aesthetic Animal

6 years ago

Fiddle around with the app

The app sorta has analytics that don’t matter and the meter that shows your progress when using the F1S isn’t really in sync. The one thing I believ will make this a 5 star app would allow the volume buttons to be the one and off buttons when controlling the toy. Having to accidentally not press the power button sorta destroys the mood and frustrating having to perfectly having to aim to click that power button. Allow the volume buttons to be the toggle off/on. Otherwise this is a great product.

MCald

6 years ago

Response from developer

Hello. Thank you for your feedback. In case you need any additional help with the app please feel free to contact our customer care. Matej@LELO

Can’t complain

I’m not having no issues with the app so far. I’m pleased. I ordered the F1s Developer’s Kit and honestly the packaging is quite nice, it’s fancy looking. My only complaint is that the toy is a little too small for my size.😆
It still did the job though, I can’t be mad.

AndrewDaGr8

6 years ago

Response from developer

Hi! Thank you so much for the feedback, we appreciate it a lot. Please don't hesitate to get in touch and tell us more about your experience. Andrea@LELO

No connectivity

I’m frustrated that Lelo would put a product like this on the market. How many poor reviews does it take to offer refunds or fix the darn things? I’ve downloaded the app on two different systems, and have had no luck in getting the hardware to connect to the app. My advice is to not buy the FS1 until Lelo makes it right with those who’ve already purchased it.

mattwphd

6 years ago

Response from developer

Hi! Thank you for your honest feedback. We're sorry to hear about your experience, and would recommend getting in touch with us directly so we can assist with a warranty claim on your device. Have a lovely day! Andrea@LELO

Garbage- does not work!

The device will never connect to the app, and as far as I can tell is useless without the app! The support docs are non-existent as well. Don’t waste your money.....

No of your buissnes

6 years ago

Total piece of junk

Waited a year + for this. Had fun with it a few times and then ever since it won’t respond to the app or just cuts out after a minute and your constantly rebooting. Waste of money.

den4595

6 years ago

Unable to connect

My brand new device has not been able to connect to the app since I turned it on. It is useless without the app. Can’t use the device offline.

deumi2007

6 years ago

If I could rate this 0 I would.

This app does not work. The company has no plans of making the app work. You must have a functioning app to work this product and guess what! The app doesn’t work! When you request help, and good luck getting a response via email it took me 16 emails sent and threats of taking legal and banking action against them to even get one response 4 days later. They company refuses to give any more information than the standard Bluetooth pairing instructions. No troubleshoot help for if their instructions don’t work- and guess what THEY DONT. This company is fraudulently selling items that do not operate unless this app works and they have no plans to make it work. They’re fraudulently stealing people money- some at $190 per product. SCAM AND FRAUDS.

Ccc1300

6 years ago

Response from developer

Hi, Thank you for leaving your review. We are sorry to hear you are having issues with the app. Please reach out to us at customercare@lelo.com and we would be more than happy to assist you with troubleshooting and make this right for you. Please note that our working days are Monday-Friday and we do not work over the weekend. We reach out to our customers as soon as we can.

Disappointing at best

Wow... that’s all I can say. I can’t believe I spent this kind of money on something that is so small, lacking power, and useless tech.

It does not live up to my expectations based on my female counterpart’s love of her LELO devices.

Kind of a vibrating flashlight. No other motions from what I can see.

donlphi

6 years ago

Response from developer

Hello, Thank you for leaving your review. We are sorry to hear you didn't have a good experience with your LELO F1S. If you have any questions or issues, you can reach out to us at customercare@lelo.com. Have a lovely day! LELO Customer Care

Waste of money

So far it has been a total waste of money as the app will not allow the device to connect. I have now waited six months after getting a “we’re working on it” response from customer service. Since then, they have rolled out the option for developers to make their own settings, but they have not addressed the connectivity issue. Maybe I’ll change my tone after the app is finally fixed, but for now, I wish I hadn’t wasted my money.

JYoungbloodB

6 years ago

Response from developer

Hello XXXX, Thank you for leaving your review, I'm so sorry you're having this trouble with your app and device. If you haven't done so already please reach out to our customer support team directly so we can investigate this with you. You can reach us via email at customercare@lelo.com and be sure to include your order number. Looking forward to hearing from you!