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What We Love
β Reliable delivery service (when functioning)
π¦ Basic package tracking capability
β‘ Quick access to shipment information (previously)
Room to Improve
π€ Forced AI chatbot replacing functional tracking interface
πΎ Cannot save or retain tracking numbers
π No tracking history or list view available
π Must re-enter tracking number every single time
β Chatbot provides minimal/vague information
π« Removed barcode scanning functionality
π± App redirects to website instead of functioning independently
π Requires personal information (email/phone) for basic tracking
βΈοΈ Tracking feature frequently under maintenance
π― No ability to add nicknames to shipments
π No in-app notifications, only email updates
π€ Poor user experience compared to competitors
π Slow app performance and frequent freezing
π Unreliable delivery service and missed deliveries
π Address validation too rigid, prevents correct entries