South Haven Let’s Roam
First, the app is terrible. Hard to find where you are supposed to go. For many of the questions you are supposed to answer, half of the words are cut off. Starting place was a made up address. It took us 45 minutes to actually get started and the first stop was a store. Why? One of the stops was permanently closed and looked like it had been for a while. I think you get the idea.
I gave it one extra star because we did it with my 7 year old grandson and he had fun, although I will take credit for a lot of that because we were enthusiastic and I brought prizes.
I gave it one extra star because we did it with my 7 year old grandson and he had fun, although I will take credit for a lot of that because we were enthusiastic and I brought prizes.
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Scam
Doesn’t work at all. Avoid.
Rubbish
After you have paid the high price and clicked on the hundreds of popups / adverts and actually started the tour it’s not very good. Probably AI generated or a least written by someone who has never been to the location. Questions are dull and pins are in the wrong places.
Scavenger hunts
Brilliant fun to make a day out even greater
Scam
AVOID!!!! It’s a bait and switch. You think you’re getting something for $12.99, but then they upsell the whole time to the point where you end up paying 4x the price and the actual scavenger hunt is disappointing. And they see impossible with refunds. Terrible!!
UNEXPECTED CHARGE
Tried this app out with a free trial (did not even finish the scavenger hunt) and asked to cancel the membership. Agent said I would not be charged and then charged me a week later.
Disappointed
Some points on the hunts are not updated. Understandable but some of the wrong clues have been changed or missing for a long time.
They need to change the map so hunts completed are easily identified. For example, change the color or use some easily recognized marker.
They need to change the map so hunts completed are easily identified. For example, change the color or use some easily recognized marker.
Paid $80 for an AI-generated hunt no one bothered to fact-check
Update: We tried a Questo scavenger hunt despite dramatic protestation from the kids after the frustration we all felt during the Let’s Roam hunt. The Questo hunt was great! Engaging story, directions and clues were accurate, challenges involved the place we were actually in, and there was lots of information provided. Try QUESTO…not Let’s Roam.
We paid $80 for history hunts that read like AI-generated content no one bothered to verify. The Dubrovnik hunt describes a fountain with four gargoyles — the actual fountain is a satyr with a sheep. A later stop requires a €40/person entrance fee with no warning in the app. Directions involved passage ways inside a building with no indication which left us confused and frustrated. Basic stuff.
When I reported it, I got a form apology, a link to their no-refund policy, and a request to help them improve their content. I paid them $80. I’m not their unpaid QA team.
Great concept. Poor execution. No accountability. Spend your travel budget elsewhere.
We paid $80 for history hunts that read like AI-generated content no one bothered to verify. The Dubrovnik hunt describes a fountain with four gargoyles — the actual fountain is a satyr with a sheep. A later stop requires a €40/person entrance fee with no warning in the app. Directions involved passage ways inside a building with no indication which left us confused and frustrated. Basic stuff.
When I reported it, I got a form apology, a link to their no-refund policy, and a request to help them improve their content. I paid them $80. I’m not their unpaid QA team.
Great concept. Poor execution. No accountability. Spend your travel budget elsewhere.
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Sloppy
Most of the questions and information provided felt AI generated, many of the questions/answers were contradicted by information on plaques nearby or google searches. Additionally the path did not make sense, two locations were not access bake by foot from the park the hunt was supposed to take place in
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Had a blast!!
Awesome experience for families. Had a great time exploring on a day off. Highly recommend.
Ketchikan
So fun
Let's Roam
What a fun way to see cities and historic sites! This is the way to see Juneau, Alaska folks!
Better than I expected!
Very nice app with very interesting information of the locations. Interactive, easy to use, fun challenges to complete. Overall a very fun and educational experience!
Team bonding and building
This is fun!
Poor product and app
We used this app in Chania, Crete. It was just ok. It told us to go to a few specific places where we answered a couple of trivia questions and took pictures of us posing in certain ways. No real scavenger hunting, nothing particularly challenging, didn’t learn much from it. The app itself is confusing, particularly when trying to set up teams and groups. Directions are not good. Also when we tried to purchase tickets, the app gave an error stating that the purchase did not go through, so we resubmitted it a couple of times. Found out later that the purchases were going through so we paid much more than we should have. We contacted Let’s Roam but they said they had a no refund policy even though the overcharge was due to a problem with their app. Thus it deserves a low rating.
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It enough time
We had fun but did not have enough time to complete the challenge. We feel there is some ambiguity in the question regarding the first capital of the US.
Poor customer service
I bought a voucher on a charity auction. When I went to use it, it says it has already been redeemed. I tried to contact the company and the online chat is just a chatbot that didn’t actually do anything but push you to call the company. I also called them but was on hold for over 30 minutes (even though online it said there was no wait time when calling), finally just gave up and emailed but have not gotten any response from that either. We have a bunch of people in town who we were going to use this for, but can’t do it. I would not recommend using this app in any way, seems like a money grab with no support and no care for their customers.
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Fun!
It was very fun and informative… Even for just two people.
Too much American trivia
The scavenger hunt for Calgary, AB should have Canadian trivia, not American
Disappointing. Save your $
We had just gotten started with the second challenge and the app ended our scavenger hunt on its own. When I tried using the chat feature to ask about it, it never worked. So disappointing. We were enjoying the app but until those bugs are fixed I do not recommend.
