Let's Roam User Reviews

Customer Experience

Positive experience36.9% of reviews
Neutral3.1% of reviews
Negative experience60.0% of reviews

~ Based on 290 written reviews from the US App Store.

What users say

Is Let's Roam Safe?

Let's Roam: Scavenger Hunts appears safe based on user ratings. AppsHunter Safety Score for Let's Roam is 94/100.

This assessment is based on 16,949 user ratings, with an App Store average of 4.7/5.

Safety Analysis

95.2% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 16,949 App Store ratings for Let's Roam.

Is Let's Roam Legit?

Let's Roam: Scavenger Hunts appears to be a legitimate app. AppsHunter Legitimacy Score for Let's Roam is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Langue

Je suis très déçu que le jeux sois en anglais
Svp nous sommes au Québec les deux langues sont importantes
Merci

No verification system

You could take a photo of anything and it will verify that you have done the challenge

AI Garbage/ false advertising

Absolute waste of $25 and time. Dont even download this. The hunts are sloppy and generated through AI and are misleading. Was supposed to be doing a ghost scavenger hunt that was themed around haunted stuff but when I started the hunt all of the questions were very stupid and had nothing to do with ghosts or anything haunted. Don’t bother with this app unless you have room temperature IQ
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Avoid at all costs!

Super buggy and borderline scammy. Started a hunt with colleagues, wanted to add another colleague. Went round in circles in the app, and eventually found that I needed to buy an additional ticket to assign to a new user. Bought the ticket, when attempting to assign was shown ‘undefined’ for the share code. Reached out to support and was told the ticket I had purchased could not be used for this. Asked for the ticket to be refunded multiple times and have been ignored. They do not follow the Apple Developer guidelines and process payments outside of the Apple flow, therefore Apple are declining to provide any support. Aside from this, and the many other bugs within the app, the hunt experience was definitely lacking, and seemed to be heavily team photo based, which isn’t particularly helpful with a camera shy team
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Fraudulent practices

This company is dismal… they make it virtually impossible to cancel “membership”.

Fun but…

As soon as I opened the app, it started asking me to buy more tickets. I hadn’t even begun to head for the area we were going to start in and it was asking me to buy more tickets.

And then it would ask for a rating every time I change screens. It honestly could use a little more accuracy on the locations but overall it was a lot of fun and a great way to explore the area you are headed to or find yourself in.

It appears the only way I’m going to be able to turn it completely off. Is to remove it because it’ll be a while before I use it again.
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South Haven Let’s Roam

First, the app is terrible. Hard to find where you are supposed to go. For many of the questions you are supposed to answer, half of the words are cut off. Starting place was a made up address. It took us 45 minutes to actually get started and the first stop was a store. Why? One of the stops was permanently closed and looked like it had been for a while. I think you get the idea.
I gave it one extra star because we did it with my 7 year old grandson and he had fun, although I will take credit for a lot of that because we were enthusiastic and I brought prizes.
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Scam

Doesn’t work at all. Avoid.

Rubbish

After you have paid the high price and clicked on the hundreds of popups / adverts and actually started the tour it’s not very good. Probably AI generated or a least written by someone who has never been to the location. Questions are dull and pins are in the wrong places.

Scavenger hunts

Brilliant fun to make a day out even greater

Scam

AVOID!!!! It’s a bait and switch. You think you’re getting something for $12.99, but then they upsell the whole time to the point where you end up paying 4x the price and the actual scavenger hunt is disappointing. And they see impossible with refunds. Terrible!!

UNEXPECTED CHARGE

Tried this app out with a free trial (did not even finish the scavenger hunt) and asked to cancel the membership. Agent said I would not be charged and then charged me a week later.

Disappointed

Some points on the hunts are not updated. Understandable but some of the wrong clues have been changed or missing for a long time.

They need to change the map so hunts completed are easily identified. For example, change the color or use some easily recognized marker.

Paid $80 for an AI-generated hunt no one bothered to fact-check

Update: We tried a Questo scavenger hunt despite dramatic protestation from the kids after the frustration we all felt during the Let’s Roam hunt. The Questo hunt was great! Engaging story, directions and clues were accurate, challenges involved the place we were actually in, and there was lots of information provided. Try QUESTO…not Let’s Roam.

We paid $80 for history hunts that read like AI-generated content no one bothered to verify. The Dubrovnik hunt describes a fountain with four gargoyles — the actual fountain is a satyr with a sheep. A later stop requires a €40/person entrance fee with no warning in the app. Directions involved passage ways inside a building with no indication which left us confused and frustrated. Basic stuff.

When I reported it, I got a form apology, a link to their no-refund policy, and a request to help them improve their content. I paid them $80. I’m not their unpaid QA team.

Great concept. Poor execution. No accountability. Spend your travel budget elsewhere.
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Sloppy

Most of the questions and information provided felt AI generated, many of the questions/answers were contradicted by information on plaques nearby or google searches. Additionally the path did not make sense, two locations were not access bake by foot from the park the hunt was supposed to take place in
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Had a blast!!

Awesome experience for families. Had a great time exploring on a day off. Highly recommend.

Ketchikan

So fun

Let's Roam

What a fun way to see cities and historic sites! This is the way to see Juneau, Alaska folks!

Better than I expected!

Very nice app with very interesting information of the locations. Interactive, easy to use, fun challenges to complete. Overall a very fun and educational experience!

Team bonding and building

This is fun!