LEVOLOR User Reviews

LEVOLOR
LEVOLOR
LEVOLOR WINDOW FURNISHINGS, INC.

Top reviews

DST gaps

Application still does not adjust for time change. Have to redo everything 2X a year.

Can’t set schedule on iOS18! Horrible! Don’t Buy!

The no name brands literally have better ratings than this name brand. When selecting a time, the confirm button doesn’t work. They open when they are not scheduled to open. They also open and close 2-3 hours later than programmed. Such a horrible product! These are the worst blinds out there. They don’t automatically adjust for day light savings time. And they don’t open or close within an hour of that still. How did Levelor miss this most basic feature, time?
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unable set a schedule

even basics don’t work properly. able to set a schedule only for a current time. if you change time to set a different time, you can’t save a schedule. Dev team please fix this

Opens off schedule

Was good, but no matter how I set the time it opens at 1:30 am every day. Fix your app!

Confirm button no longer working

Why is the ‘Confirm’ button on the ‘change schedule’ page no longer working? Since the app doesn’t provide the option to schedule the opening/closing at sunrise/sunset, I have to change the schedule manually as the seasons change. I tried today to schedule a later opening each morning but am unable to click ‘Confirm’ after changing the time. Nothing happens when I press ‘Confirm’. Disappointing.
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Opens on their own! Horrible! Don’t Buy!

They open when they are not scheduled to open. They also open and close 2-3 hours later than programmed. Such a horrible product! These are the worst blinds out there. They don’t automatically adjust for day light savings time. And they don’t open or close within an hour of that still. How did Levelor miss this most basic feature?
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Need dawn and dusk schedules

This app works great. It is simple to set up and works great. However, other smart home products have sunrise and sunset schedules which is great if you are controlling a product based on outdoor light. Without this setting I have to continue to adjust schedules all year around. Please add this simple feature!
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Pretty basic

The app has no connectivity to internet time clock, daylight savings etc. It should at least get a reference from time clock of device using the app. Nope, you have to change every event in schedule.
Help menu in app always errors out.
If you want automation this is tantamount to dumb timers only. It does work, but dumb as opposed to most smart apps of today.
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Adequate but wish it was better

This app is sufficient to open and close my blinds on a schedule. I think it can do more, but I am basically using it to open the blinds in the morning and close them in the evening.
One feature I wish it offered was open and close at sunrise and sunset or maybe with an offset from sunrise and sunset. As the season changes, I have to constantly go into the app and adjust the open and close times in the morning and evening. It would be so simple if the app recognized my location and adjusted with the season. Maybe this is too much to ask. Overall, I'm grateful to have this app because it allows me to adjust the blinds even when I am not home and I can create the illusion of being home while we are on vacation. Also, if the blinds were manual, it would be hard for me to reach them because I would have to climb over the furniture. I really wanted remote control blinds because I just can't reach the blinds easily this window.
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Shade Routine Page Glitch

Whenever I go to routine option, the app closes as soon as I click on a shade. I can’t even change the settings anymore. It only allows me to turn shade routine on/off. I’m not sure what happened with the last update. It was working fine for a while.

No voice control?

Not only does this product not support voice control, but 50-60% of the time when I open the app on my phone, all the “rooms” are greyed out and I have to hit the back button to go to some “remote dashboard” then click on the room I’m trying to control only to end up in another, nearly identical remote dashboard simply called “Levolor” with the same list of rooms as in the dashboard. Not inclined to stick with this brand if another gets my attention.
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Need dawn and dusk schedules

This app works great. It is simple to set up and works great. However, other smart home products have sunrise and sunset schedules which is great if you are controlling a product based on outdoor light. Without this setting I have to continue to adjust schedules all year around. Please add this simple feature!
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App Doesn’t Work

I attempted to pair the remote (which came with no instructions) to the app. My iPhone did not detect a Bluetooth signal, and the pairing failed.

It then provides two useless options—search again (which does nothing), or get the device closer to the remote (which clearly doesn’t work).

Now, I also see that the app has not been updated in a year… 1 star is overrated.
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Not bad

Hard to setup but does what it needs to for me

Hard to figure out

LEVOLOR should have hired someone who knows how to make software apps intuitive or at the very least useable.

It was easier to synch the control to the shades by just using the control and skipping this app.

It took me a few days with a lot of trial and error to figure out how to get all three shades to respond to the same schedule. For some reason “group” means single shade in the app. I think. There are 6 boxes positioned like the buttons on the controls. They come with the names “group 1”, “group 2” etc. Should they be groups? I don’t know. I finally got it set up so each “group” is an individual shade to match my control. I got the schedule to work for my first shade but it took a few days to get the program to do all three. We had running bets on how many shades would be closed when we got home.

We did finally get this to work. Not sure if it’s right, but it works.
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What’s the deal?

I purchased Levolore instead of Hunter Douglas because your people said you had an app fully programmable. This app is finding my 6 channel remote but won’t move to complete pairing, and is stuck at hold down the “all button”. Press help and it says “oops”. This is such a waste of an app. Spend some budget on fixing this dang app!!!!! You’ve stole my money, so you have plenty to spare on the app developers.
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Doesn’t flow daylight savings time. Not Smart!

These are dumb blinds. They are not smart blinds in any way, shape, or form. The app doesn’t even acknowledge daylight savings time. Remotes are programmed for 7 am. When they actually turn on at 6am. This is a real lazy corporation and developer for not addressing this. Elon Musk should buy this company and terminate everyone!
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Unfinished product

Very low latency, which creates issues when setting up the favorite position, you have to guess ahead, between pressing the button Save and shades actually stop is about 1-2 secs, annoying.
Cannot set the schedule time. I have all dates selected, the popup window shows only a time selection, now is 11pm and i cannot set for 7am, nothing happens when I click Confirm.
PLEASE HIRE GOOD DEVELOPERS, Not those cheap ones!!!! And no, i won't call the support, i have no time for this. The app shall pass all QA tests, no idea what product manager allows a buggy app into app store.
At least it rolls the shades up and down and pairing was somewhat smooth, not Apple like, but acceptable.
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Pass on LEVOLOR, Splurge on Serena by Lutron

Until app is invested into, the shades are terrible. Due to a poor functioning app your stuck with the cruddy remote, which defeats the purpose of a “smart” blind. The app is what utilizes the smart features of the blinds so without it, you’re better off saving and skipping the motor powered or if the budget fits, definitely splurge on Serena by Lutron. Their system is flawless and shows they’re dedicated to ensuring all aspects of their blinds plus app work seamlessly. Plus you get so many more features, with pico remotes, capabilities of integrating HomeKit, google, and Alexa. Skip these and buy Serena.
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No apple watch or Alexa integration

I was very surprised to find out there is no Alexa, google home or apple watch integration, but if the remote control is not in the house, or lost, you cant control the blonds without the built in button on them. For the price of these blinds you’d think it would keep up with leaser competing manufacturers. The remote is insanely expensive. Not a good option for people with kids who always misplace remotes. Voice command blinds are very handy to have too. Cant do that here. One star since a wi fi enabled blinds should be able to do this without an expensive remote. Should at least integrate with a hub like smart things which it doesnt.
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