Schedule mode has a bug
Response from developer
Thank you for bringing this to our attention. We’ll pass this along to our development team for investigation. If possible, please contact our Customer Service team with your fireplace’s Device ID at 1-877-246-9353 or customerservice@modernflames.com. This information will help our team investigate the issue further. We appreciate your feedback.
Update
Response from developer
Hello you can share the device with multiple users. Simply open the app > select the device > on the top right you should see an icon that looks like a pencil with a line below it. Select that > this will open a sub menu where you can share the device from amongst other things. If you still have issues feel free to contact our customer service at customerservice@modernflames.com or 1-877-246-9353
Orion Fireplace schedule doesn’t work
Response from developer
Hello, thank you for bringing this up. If you could please contact our customer service team to help troubleshoot that would be appreciated. They can be reached at customerservice@modernflames.com or 1-877-246-9353. We have also made our developers aware to look into this issue and we look forward to hearing from you. Thank you.





