Slow to load, other improvements
I shouldn’t have to wait so long for this app to load upon opening…users are trying to disarm quickly before opening and running out their door. There should be a widget to dis/arm on phone’s Home Screen. Also, bad design: the OK button to press to remove pop up boxes (ie open windows end of/bypass) button is dangerously close to the panic button below it. If I’m bypassing multiple windows and press repeatedly on the pop up OK, I sometimes almost press the panic button by accident. Also, make it possible in the app to change the email address which the huge amount of end of bypass emails are sent daily- one for each window, now my inbox is full.
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Terrible
We were robbed and of course the cameras didn’t catch it, trying to find the date and time and now my camera is down and I can’t watch the replay! Terrible terrible service
Liberty App
Mediocre
Awesome
Love the customer service and how much we feel safe and it’s easy to use!
AWFUL SINCE OWNERSHIP CHANGED
Forces you to do two-factor security, logs you out every 5 minutes, rubbish new interface!! FARCICAL DISASTER!!!!
Easy to use
Very easy to use.
Garbage sound
The sound on this app is terrible, I get no sound or shotty sound during my payback. Do not go with liberty.
Worst system ever
Liberty is the worst system ever, NO Tech Support at ALL after hours
Shame on you for charging an exuberant amount of money for horrific service.
Shame on you for charging an exuberant amount of money for horrific service.
Not the best app
The app is not really use friendly. It also takes a lot of time for the app to Ipsen the cameras when we get a notification that a person or animal has passed in front of the camera. A lot of times the camera does open, it if it opens it takes almost 3-4 minutes to open. The camera at times do not respond. At times they do not record. The app is very slow overall. Wouldn't recommend this app & Liberty security.
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So frustrating to make rules
Its been weeks and hours on the phone trying to get the system to operate like it should. The automation/ rules are brutal to set. I regret getting liberty as their app is impossible to navigate
The best security system
I have been using Liberty App for the last 5 years and is absolutely great. There is no delay on alert responses.
Very easy to navigate.
Very easy to navigate.
Was good til tonight
No point calling monitoring station If building gets broken into , this service is cancelled and visa will be notified plus there’s a snowstorm here
Access code change ??
I cannot find how to change my access code. This is important for security reasons. Where is the information? Someone has access to my home without the alarm going off.
Good, needs updating
Add arming schedule to the app and then I’ll give 5 stars
Junk scam
Garbage
App for setting alarm
It would be real convenient to be able to automatically set and disarm the alarm through a schedule especially when away. This allows a window for guests to come in and check the house, water plants etc without having to worry about alarms
Camera detection notification delay
At first, the notification delay was 5 minutes. Now it is at 25 minutes. This needs to be addressed or the purpose of the camera is useless.
Review
Not impressed with liberty so far had vivent before also not impressed but did not have issues with doorbell camera
Garbage
Worst security app and system on the market, app hardly ever works .
Worst app and horrible customer service. Very expensive, do not go with them
Worst app, super expensive and horrible customer service
