L’Identité Numérique La Poste User Reviews

Customer Experience

Positive experience53.6% of reviews
Neutral0.7% of reviews
Negative experience45.7% of reviews

~ Based on 140 written reviews from the US App Store.

What users say

Is L’Identité Numérique La Poste Safe?

L’Identité Numérique La Poste appears safe based on user ratings. AppsHunter Safety Score for L’Identité Numérique La Poste is 94/100.

This assessment is based on 1,009 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.5% of ratings point to a safe experience
1.2% of ratings suggest some concerns
6.3% of ratings point to a risky experience

~ Based on 1,009 App Store ratings for L’Identité Numérique La Poste.

Is L’Identité Numérique La Poste Legit?

L’Identité Numérique La Poste appears to be a legitimate app. AppsHunter Legitimacy Score for L’Identité Numérique La Poste is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pas assez branché consommation

Malheurement téléphone Trop vieux donc on ne pourra plus utiliser l app… sauf à racheter un nouveau tél ! Bref, on repassera

À l’image de la poste en général

Médiocre

Very helpful

Simple, easy to use. Great.

Super pratique

Secure et pratique !

Not possible to log in

1- you have to log out of your WiFi to initiate the log in the app or it won’t work… absurd
2- once this done, and after entering my id and password; it takes me to the « conditions générales d’utilisation » page. Once i tick the box and click « continuer », i get the message « une erreur est survenue, veuillez réessayer ultérieurement ». Another absurdity. Hats off to la poste Développers, you justify your salary! Absolutely disgusted by the lack of awareness and urgency for an app which is basically down and country wide used.
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Stopped working

The app just stopped working. Tried deleting and reinstalling but that didn't work. Customer support from La Poste is terrible. Postscript: La Poste contacted me after this review. I went through the whole process again but it still did not work. And then they closed my service request again with 'resolved'. This is what I mean by terrible customer service
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Facile d’usage une fois installé

Application utile

Renewal seems to be impossible!

I have used L’Identité Numérique La Poste for the past 5 years and been very happy with it. Last month I received an email telling me that mandatory renewal was necessary in July and giving instructions of how to achieve that - beginning with deletion of my account, deletion of the app and then recreation of my ID. I have now made at least five attempts to renew during the past two days and each time I receive a message that there is a technical error and asking me to try again later. Even after waiting until ‘later’ the same error message occurs. A great shame as the app has worked well for the past five years! A pity that I cannot renew it!!
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Patience !

Il faut s’y reprendre à plusieurs fois mais au final, ça marche.

top

bonne app

ancienne versioniphone

on fait comment avec un iphone 7 qui fonctionne très bien mais qui est limité à IOS 15.8 alors que votre nouvelle version exige IOS 16 ?

Easy for use

Top Application

Excellent

Je l’utilise pour me connecter au site de mon employeur ça marche parfaitement!

C'est que qu'ell est super hyper mignonne!

halal la qu'elle est super mignonne, l'halal l'application, madame!

Trop facile à utiliser

Parfait pour s’identifier rapidement et faire ses démarches administratives en France, ça facilite la vie !

Parfait

App tres utile et facile a comprendre et surtout sécurité assurée

UI friendliness severely lacking

Does the job in a clunky manner, but… What kind of application designer locks people out without any way to reset your login and without explaining what’s going on and next steps? LAME UI.

Useless app

Showing 3 hours to validate yet it took several days and at the end nothing but error useless app

IN

Favorable

Response from developer

Bonjour, merci beaucoup pour votre évaluation ! Bonne journée, Maud de l’Equipe L’Identité Numérique.

Parfait

Parfait de simplicité