Life at Venn User Reviews

Top reviews

THE MOST USELESS APP

If your new building management uses this app, avoid from that building at all costs!! It censors, silences, and dictates what you say about the management. One complaint you submit, if they disagree, it is immediate ban. And oh they do have fake employee pictures on their moderators profiles too. Sketchy.
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Doesn’t Work

unlock doesnt work

Censorship Tool For Apartment Management

Do not download this app. The building uses it to monitor tenant complaints and concerns and retaliates through it. We had 3 major security incidents happen in our building over 3 weeks, and were told by the moderators that we can’t discuss the lack of response from management to our multiple complaints, requests for increased security (there was a shooting in our courtyard, so these aren’t minor concerns), and just basic heads up and information about what happened and how we can keep each other safe. We were told multiple times that we can’t discuss the lack of response from management on the group chat, even though that was literally the only way we got them to acknowledge that anything even happened. People were really respectful in terms of our questioning of this policy, and yet all of those messages were deleted and at least one person was suspended for at least 24 hours for being vocal about asking about the guidelines.

Often this app is the only way we even know about incidents in the building because management refuses to do anything to keep us safe or informed, but they censor any conversation about the lack of communication or response to these concerns. We also are told they don’t work for our management company, but they do get instructions from management on what is acceptable conversations and what should be deleted. They’ve also told us multiple times that they can escalate concerns to management to have them resolved. It’s extremely concerning that the mods at Venn have more of a direct line of communication with our management than we as rent paying tenants.

They also censored any and all conversations about how to communicate with other tenants outside the app so we could discuss these issues in a safe space. They literally deleted all discussion of WA groups and told us we can’t use the app to “get around the guidelines,” meaning talking about management issues. This is absolutely management’s tool for squashing coordination and discussion amongst tenants about issues that clearly and directly concern them as a whole building. And again, for us, this was all triggered because of a shooting in our courtyard, so people’s bodily safety is being dismissed and censored. Do not use this app. It should be illegal.
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Sorry if you have to use it for your building

What a poisonous app and wild management! Keys & AC do not work well on this app, and the modirator from the app is monitoring the whole neighborhood 24/7 deleting complaints about poor building management. i am looking at you Barbincxx!

Great for Management - Harmful for Tenants

This app is a landlord’s dream. It allows them to monitor and control the narrative amongst residents. The Venn moderators removed an entire thread of valid, and respectful resident complaints, after residents began to communicate and find that what was believed to be their isolated incidents and issues with the management company was actually just continuous negligence. The Venn app prioritizes their book of business and paycheck and had their moderators delete an entire chain of correspondence under the guise of it “not being positive”. HUH? So you’re unable to speak candidly, and freely, even if you’re being respectful, as long as you’re not communicating any building or management issues amongst one another. 50+ residents were appalled by this move and created a thread elsewhere, you know, where adults could speak freely without being swat on the rear for not blowing smoke up a terrible company’s ***. I wouldn’t waste your time or storage on the lousy app.
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Invasive and unnecessary

New building management made us download this app in order to access front door keys. I find it invasive and I have privacy and data security concerns. Most building residents I have spoken to feel similarly.

The app makes grandiose claims about fostering community in places where people have somehow been totally oblivious to each other’s presence before this magical app connected us, I have gotten to know my neighbours just fine before this app created ‘board game gang’ and included me in unwanted group chats in order to access a key.
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Thank you for showing me the way. 🏡

When I first moved to LA, I could count the amount of people I knew on one hand. Venn changed that. I know my neighbors, I know the business owners on my block, I know the stories of my community. I’m connected to the people and places that make DTLA feel like home. In our digital world, there’s something really magical about being tuned in to what’s right in front of you.
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Amazing!!

Everything I need for my apartment in one place. It’s super convenient to be able to access everything i need for my apartment on the Venn app.

Fantastic app for tenants and landlord’s

I’ve been using this app to be connected with my neighbors, where I can chat with them through the app, I can see the events that will be promoted in my neighborhood, and also subscribe to home services such as cleaning services! I have everything centralized in one app.
It’s beneficial and terrific.
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Great way to connect!

This app has been a great way for me to actually meet my neighbors. Lots of events on a monthly basis and an easy way to find people who share common interests within my community.

Connecting to my neighbors

I love that I can join interest groups based on my hobbies and passions, and then participate in discussions and events with like-minded neighbors in my building 🏛️🪴📚.

Fosters connection IRL 👋

This app helps foster community. It helps you connect to the building management more easily and, more uniquely, to neighbors with similar passions 🏃🏽‍♀️🌮🪴.

It also gives you tools to organize events 🧑‍🍳🎤 🗓️, explore amenity spaces 🏊 and get deals from local businesses🧋.

Important caveat: your building 🏡must be signed up in order to use the app.
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Easiest way to meet the neighbors

The building chat feature made it really easy for me to get acclimated to the people in the building, taking out the pressure of face to face meetups, making it easy for me to know who all lives with me in this massive building.

So glad my building has Venn!!

This app just makes me happy :) It can be hard to make new friends as an adult but Venn has helped me connect with neighbors with common interests. I wish every building I’ve lived in had Venn! Plus the thoughtful and joyful design of this app makes me want to keep coming back.

Everything you need in one place!

This app has everything you could need in one place! You can communicate with your neighbors, pay your rent, enter a service request, RSVP to events, etc. A major bonus for me, is all local discounts are in the app! I don’t have to take a coupon book or any coupons with me. I highly recommend the app!
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Exclusive and useful app

This app is everything a person needs when getting to a new neighborhood, ask any question about your new place, connect to people from the area and check events. extending the four walls to a wider space Thanks Venn

Meeting my neighbors has never been easier

I love that the Venn app allows communities to connect and find like-minded neighbors to support each other in various ways! The app is super easy to use and navigate.

My favorite way to meet people

Venn is the best way for me to meet people with similar interests and neighbors I wouldn’t have met otherwise. This app has brought me some of my closest friends and I couldn’t be more happy! Venn brings every opportunity to feel connected to those around you. It continues getting better :)

This app is special

I’ve finally met my neighbors thanks to Venn ❤️ I also discovered my some of my favorite local bars and restaurants through the app’s recommended local spots. I feel way more connected to my neighborhood!!

Easy to use

I love how this app makes me feel like a neighborhood pro- especially in the Marketplace! I’ve found great local eats (with special discounts!) and even apartment cleaners. So convenient!